Designed with the sophisticated traveller in mind, the Rasa Wing is set amid the lush Shangri-La gardens and features a separate driveway and entrance. It offers elegant and spacious accommodation in Penang. In addition, the Rasa Wing allows guests to choose from 115 guest rooms, which each offer a different view.

Rasa Wing rooms come with the following benefits:

Breakfast – Feringgi Grill (7am to 10:30am, daily)

An a la carte breakfast at Feringgi Grill for 2 adults is exclusively offered to our Rasa Wing guests (subject to availability). Rasa Wing guests can also enjoy breakfast at Spice Market Café which is located at the Garden Wing.

Children's Meal Plan: 

Shangri-La Circle member privilege:

Up to 2 children (under the age of 7) can enjoy complimentary buffet meals at all-day dining venues, when accompanied by a paying adult. Children aged 7 to 11 will enjoy a 50% discount.

• Afternoon tea is served at the Rasa Lounge from 3pm to 4pm daily
• Selected alcoholic beverages, including cocktails, and pre-dinner canapés are served from 5:30pm to 7pm daily (charges apply after 7pm)
• Coffee, tea, juice and soft drinks are available throughout the day, from 11am to 8pm (charges apply for invited guests)

To ensure a comfortable and enjoyable experience for all our guests,  we kindly request your cooperation with the following guidelines:  

Smart casual attire is required at all times. The following are not permitted:

• Sleepwear (including pyjamas, negligees, rubber or bedroom slippers)
• Gym, running or sportswear (such as tank tops, runners, jogging pants,  sports shorts, singlets, sleeveless tops)
• Beachwear (including thongs, flip-flops, swimsuits, bikini trunks, pareos)
• Caps, hats and other head coverings are not permitted,  except for religious or medical reasons

All food and beverages served in the Rasa Wing Lounge must be consumed at the lounge. Outside food and drinks are not allowed. 

Please set your mobile phones to silent and keep conversations  to a low volume to maintain a peaceful atmosphere for everyone. 

Children are welcome in the Rasa Wing Lounge when accompanied  by a parent or guardian. A designated family area is available for your convenience. For the comfort of all guests, we kindly ask that children remain seated and under close supervision at all times. 

Should your infant requires comfort,  we ask that you do so outside the lounge. 

For families seeking alternative activities, children may be registered for  a play session at the Adventure Zone at Shangri-La Golden Sands next door. Admission rates are available at the Rasa Wing Reception Desk.

• Children are welcome to enjoy the Rasa Wing Lounge when accompanied by a parent or a guardian. A specially designated family area is available so that families can enjoy the lounge facilities. For the comfort of other patrons, we kindly ask all children to remain seated under close supervision. Infants are to be comforted outside the lounge. Alternatively, parents can register their children for a play session at the Adventure Zone at the Shangri-La Golden Sands, Penang next door. Admission rates can be found at the Rasa Wing Reception Desk
• Access may occasionally be delayed or unavailable during periods of high demand. In such a case, the Feringgi Bar will be offered as an alternative venue

Minibar 

Selected minibar items are stocked specially for you with our benefits (once per stay)

Shoeshine Services
Shoeshine services are available 24 hours a day

Swimming Pools
The Main Pool (opens 7am to 8pm), located adjacent to Spice Market Café and Pinang Restaurant & Bar, is accessible to all guests. Please note that the number of guests allowed into the pool at any one time is limited to 50 persons in the adult's pool and 10 children in the children's pool. For privacy and exclusivity, the Rasa Wing Pool (opens 7am to 7pm) is also available for Rasa Wing guests that are 16 years old and above. Any items left on the pool chairs after one hour will be kept at the towel counter for safekeeping.

Wi-Fi Access
Wi-Fi is available in all guest rooms.

Daily Shuttle Bus Service (Limited seats available)
We provide daily shuttle bus to and from our sister property, JEN Penang Georgetown by Shangri-La. Please register at the Metro Limousine desk (extension at 6913).

Schedule from the resort to JEN Penang Georgetown by Shangri-La
Time: 10:10am, 2:40pm

Schedule from JEN Penang Georgetown by Shangri-La, to the resort
Time: 1pm, 5:30pm

You may also contact us at extension 6921 or speak with a staff member at the Rasa Wing Lounge should you require further assistance or clarification.

Book direct on our website or mobile app as a Shangri-La Circle member to be eligible to earn and redeem Points and enjoy extra member privileges. Join now.