Designed with the sophisticated traveller in mind, the Rasa Wing is set amid the lush Shangri-La gardens and features a separate driveway and entrance. It offers elegant and spacious accommodation in Penang. In addition, the Rasa Wing allows guests to choose from 115 guest rooms, which each offer a different view.

Rasa Wing rooms come with the following benefits:

Breakfast – Feringgi Grill (7am to 10:30am, Wednesday to Sunday only)

An a la carte breakfast at Feringgi Grill for 2 adults and 2 children below 6 years old is exclusively offered to our Rasa Wing guests (subject to availability). Rasa Wing guests can also enjoy breakfast at Spice Market Café which is located at the Garden Wing.

• All guests are required to present their MySejahtera digital certificate showing a period of at least 14 days have passed after the second dose of vaccination before entering the Rasa Wing Lounge
• Afternoon tea is served at the Rasa Lounge from 3pm to 4pm daily
• Selected alcoholic beverages, including cocktails, and pre-dinner canapés are served from 5:30pm to 7pm daily (charges apply after 7pm)
• Coffee, tea, juice and soft drinks are available throughout the day, from 11am to 8pm (charges apply for invited guests)

Rasa Wing Lounge Etiquette 

Smart attire is required at the Rasa Wing Lounge, which includes long pants/smart casual shorts for gentlemen during evening cocktails, served from 5:30pm to 7pm daily. No gym attire (tank tops, training shoes, jogging pants, sports shorts) and beachwear (thongs, flip flops, beach slippers, swimsuit, trunks and bikini) are permitted. 

All food and beverages offered are to be consumed within the lounge only. Strictly no food or beverages from other outlets are permitted. Room service is available.

• Please set mobile devices to silent mode and refrain from making loud noises when seated
• Children are welcome to enjoy the Rasa Wing Lounge when accompanied by a parent or a guardian. A specially designated family area is available so that families can enjoy the lounge facilities. For the comfort of other patrons, we kindly ask all children to remain seated under close supervision. Infants are to be comforted outside the lounge. Alternatively, parents can register their children for a play session at the Adventure Zone at the Shangri-La Golden Sands, Penang next door. Admission rates can be found at the Rasa Wing Reception Desk
• Access may occasionally be delayed or unavailable during periods of high demand. In such a case, the Feringgi Bar will be offered as an alternative venue

Minibar 

Selected minibar items are stocked specially for you with our benefits (once per stay)

Shoeshine Services
Shoeshine services are available 24 hours a day

Swimming Pools
The Main Pool (opens 8am to 7pm), located adjacent to Spice Market Café and Pinang Restaurant & Bar, is accessible to all guests. Please note that the number of guests allowed into the pool at any one time is limited to 50 persons in the adult's pool and 10 children in the children's pool. For privacy and exclusivity, the Rasa Wing Pool (opens 9am to 6pm) is also available for Rasa Wing guests that are 16 years old and above. Any items left on the pool chairs after one hour will be kept at the towel counter for safekeeping.

Movies (in-room)
An extensive selection of movies and music CDs are available. Please contact the Service Centre for assistance

Wi-Fi Access
Wi-Fi is available in all guest rooms.

Daily Shuttle Bus Service (Shuttle bus service from hotel to Georgetown is not available until further notice)
We provide daily shuttle bus to and from our sister property, JEN Penang Georgetown by Shangri-La. Please register with our concierge for this service (subject to availability)

Schedule from the resort to JEN Penang Georgetown by Shangri-La
Time: 10:10am, 12:10pm, 2:40pm and 4:40pm

Schedule from JEN Penang Georgetown by Shangri-La, to the resort
Time: 11am, 1pm, 3:30pm and 5:30pm

You may also contact us at extension 6921 or speak with a staff member at the Rasa Wing Lounge should you require further assistance or clarification.

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