About the Hotel

Your Shangri-La Story

Beneath a verdant canopy waits a secluded paradise

Shangri-La Rasa Sayang is a 5-star property that exudes an elegant sense of history and tradition, nestling beneath a verdant canopy of century-old rain trees. The expansive tropical gardens, with a fantastic lagoon-style pool as the focal point, create a lovely setting for a relaxing holiday. Well-maintained facilities, awesome choices of activities and complimentary daily shuttle service to George Town, make it highly convenient to explore the UNESCO World Heritage sites. The resort features 304 premier guest rooms and suites fitted with good quality linens spanning 2 distinctive wings furnished in traditional Minangkabau style. Well-decorated interiors, delicately carved fixtures, modern and comfortable surroundings create a serene and peaceful haven. For those who wish to reward themselves with a higher level of indulgence, then upgrade to the Rasa Wing where each room comes with a large bathroom, soaking tub on the balcony overlooking the great view outside. Guests of this wing enjoy a complimentary fruit bowl throughout their stay, wonderful afternoon high tea and cocktail hour before dinner at Rasa Lounge. Enjoy access to an adult only swimming pool meant exclusively for Rasa Wing guests. For Garden Wing guests, lounging, sipping cold drinks by the poolside is all yours to savour. With plenty of lounge chairs, relaxing by the large swimming pool, reading a book while watching others punctuated by delightful shrieks at the children’s pool is among the many ways of whiling away the hours. Dine at the casual Spice Market Café in the open air among rain trees or air-conditioned comfort indoors for an excellent breakfast apart from delicious choices for a la carte lunch and buffet dinner. Buffets are a sumptuous affair with great selections of local and international cuisines served at the excellent open concept kitchen that allows chefs to interact with diners. For formal dining, head to the classy Feringgi Grill, voted Best Restaurant in the international category by Tourism Malaysia. Soups and salads are prepared and tossed in front of your very eyes, with roast beef and Yorkshire pudding from silver wagon among the favourites in its menu, enjoy freshly baked bread and desserts such Crepes Suzette flambé at your table and chocolate lovers will go crazy over fluffy Chocolate Mousse. The world class, European cuisine and excellent table service are among the enduring charms of the Feringgi Grill that has won over generations of diners and guests since the early 70s. For sunset watching, order your favourite cocktail or mocktail at Pinang Restaurant & Bar, nibble on its scrumptious Mediterranean finger food by day and delicious grilled menu by night. This outlet is the closest you can get to the beach to enjoy the sunset and for snapping best moments on Instagram. For something where novelty meets 3D art, head to the hip FIP Lounge, a cosy and trendy hangout known for its delicious cakes, pastries, playful take on snacks complemented by freshly squeezed fruit juices, coffee and tea selections. If you want to burn calories, the well-equipped gym at the Health Club has the latest equipment for a full body workout. Taking a stroll can well turn into a stop for a relaxing foot massage by the pool or in the peaceful garden from one of the reflexologists. The resort provides all the elements to completely switch off and unwind in style. Indulge in a traditional spa ritual at the amazing Chi, The Spa. Enjoy your treatment in one of the treatment villas linked to their respective outdoor rain showers and private little gardens. Emerge rejuvenated, ready to tackle a hike through pristine rainforests or enjoy a game of golf. A Par-3 Pitch and Putt golf course awaits golfers for a swing next to the seaside. Tennis courts are available for a spot of serve and volley shots. There is also a beach volleyball court near the sea and many activities planned to keep everyone entertained. To top it off, polite, helpful and friendly staff, willing to go beyond the basics with outstanding service yet discreet efficiency ensure that you have a delightful stay.

Services & Facilities

 Services & Facilities

Services & Facilities

Our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Beauty and Hair Salon Clinic - Open from 9am to 5pm daily. Conference Facilities  Main pool and children's pool Facilities for the Physically Challenged - wheel chair facilities and wheel chair ramps Non-smoking Rooms Parking Facilities Safe Deposit Box Spa Services  High speed Wi-Fi access Children Babysitting / Child Care - within the resort grounds only Services Shoeshine Service Express Check-in and Check-out Services Laundry & Valet Service Floral arrangement services upon request Travel & Transportation Airport Transfer City Shuttle Service (Shuttle bus service from hotel to Georgetown is not available until further notice) Taxi and Limousine Service Travel Agency / Tour Desk No.101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang bus from the Airport to Teluk Bahang stop just outside of our resort  Shops Lobby Shop Food & Beverages 24-hour Room Service 3 Restaurants & 1 Bar Nearby Attractions   Batu Feringgi Night Market (2 minutes away)  Tropical Spice Garden (10 minutes away) Penang Butterfly Farm (20 minutes away) Teluk Bahang Fishing Village (20 minutes away) Penang National Park (20 minutes away) Escape Theme Park (20 minutes away) Teluk Bahang Dam (25 minutes away) Balik Pulau Town (40 minutes away) Durian Orchards (40 minutes away) Gurney Plaza and Gurney Paragon (30 minutes away) UNESCO Heritage City of George Town (25 minutes away) Penang War Museum (55 minutes away) Penang Camera Museum (25 minutes away) Penang 3-D Museum (25 minutes away) Penang Peranakan Mansion (25 minutes away) Penang Colonial Museum (25 minutes away) Penang State Museum (25 minutes away) Fort Cornwallis (25 minutes away) Penang Botanical Gardens (35 minutes away) Penang Hill (40 minutes away) Penang Owl Museum (40 minutes away) Sultan Abdul Halim Muadzam Shah Bridge (60 minutes away)      
Learn More

Exploring Penang

Exploring Penang

Exploring Penang

Pulau Pinang, the "Island of the Betelnut Tree", has long been an inviting destination for traders and travellers. The resort is also less than an hour away from George Town, the oldest colonial city in the country.Penang was founded by British traders in 1786 and had a century-long history of trade with China, India, the Middle East and Europe. This historical spice trading port offers the curious explorer a wealth of fascinating sights that reflect its diverse heritage up until today. With the largest number of pre-World War II buildings in South-East Asia and its charming colonial architecture, the city was recognised as a UNESCO World Heritage Site in 2008.
Learn More

Map & Directions

Map & Directions

Map & Directions

Shangri-La Rasa Sayang, is just 20 minutes from George Town and 45 minutes from Penang International Airport.
Learn More

Awards

Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality.Here is a list of our recent awards: 2021  RSR is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in May 2021 RSR awarded Travellers’ Choice Award 2021 by TripAdvisor – May 2021 2020  RSR receive 8.8/10 rating in Guest Review Awards 2020 by Booking.com – February 2020 RSR received Penang Lawan Covid-19 Accreditation – July 2020 RSR received Penang’s first SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas (BV), a world leader in providing testing, inspection and certification services. - August 2020 RSR awarded Travellers’ Choice Award 2020 by TripAdvisor – August 2020 RSR is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2020 by Holidays With Kids – Received in November 2020 2019  RSR ranked #23 in the Top 25 Luxury Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019 RSR ranked #25 in the Top 25 Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019 RSR is certified as Green Hotel by Ministry of Tourism, Arts and Culture Malaysia – February 2019 RSR receive 8.9/10 rating in Guest Review Awards 2018 by Booking.com – February 2019 Chi, The Spa received Featured Spa of the Year Award by Pevonia Malaysia – February 2019 RSR received the Rakuten Travel Bronze Award 2018 by Rakuten Travel – March 2019 RSR is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019 RSR ranked 10th for Top 25 Spa Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019 RSR ranked 15th for Top 25 Leisure Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019 RSR ranked 5th for Top 25 Family Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019 RSR scored 5.7/6 on HolidayCheck 2019 – July 2019 RSR is awarded Highly Commended for Best Destination Wedding Venue In Malaysia Award in the Hitchbird Wedding Awards 2019 – September 2019 For more details or other press enquiries, please contact our Director of Communications:Suleiman Tunku Abdul Rahmansuleiman.tar@shangri-la.comTel: (60 4) 888 8888
Learn More

Address

Batu Feringgi Beach, Penang 11100 Malaysia

Phone

(60 4) 888 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Check-in: 3pm
Check-out: 12noon

Payment Methods

Payment methods we accept: