About the Hotel
Your Shangri-La Story
Beneath a verdant canopy waits a secluded paradise
Shangri-La Rasa Sayang is a 5-star property that exudes an elegant sense of history and tradition, nestling beneath a verdant canopy of century-old rain trees. The expansive tropical gardens, with a fantastic lagoon-style pool as the focal point, create a lovely setting for a relaxing holiday. Well-maintained facilities, awesome choices of activities and complimentary daily shuttle service to George Town, make it highly convenient to explore the UNESCO World Heritage sites.
The resort features 304 premier guest rooms and suites fitted with good quality linens spanning 2 distinctive wings furnished in traditional Minangkabau style. Well-decorated interiors, delicately carved fixtures, modern and comfortable surroundings create a serene and peaceful haven.
For those who wish to reward themselves with a higher level of indulgence, then upgrade to the Rasa Wing where each room comes with a large bathroom, soaking tub on the balcony overlooking the great view outside. Guests of this wing enjoy a complimentary fruit bowl throughout their stay, wonderful afternoon high tea and cocktail hour before dinner at Rasa Lounge. Enjoy access to an adult only swimming pool meant exclusively for Rasa Wing guests.
For Garden Wing guests, lounging, sipping cold drinks by the poolside is all yours to savour. With plenty of lounge chairs, relaxing by the large swimming pool, reading a book while watching others punctuated by delightful shrieks at the children’s pool is among the many ways of whiling away the hours.
Dine at the casual Spice Market Café in the open air among rain trees or air-conditioned comfort indoors for an excellent breakfast apart from delicious choices for a la carte lunch and buffet dinner. Buffets are a sumptuous affair with great selections of local and international cuisines served at the excellent open concept kitchen that allows chefs to interact with diners.
For formal dining, head to the classy Feringgi Grill, voted Best Restaurant in the international category by Tourism Malaysia. Soups and salads are prepared and tossed in front of your very eyes, with roast beef and Yorkshire pudding from silver wagon among the favourites in its menu, enjoy freshly baked bread and desserts such Crepes Suzette flambé at your table and chocolate lovers will go crazy over fluffy Chocolate Mousse. The world class, European cuisine and excellent table service are among the enduring charms of the Feringgi Grill that has won over generations of diners and guests since the early 70s.
For sunset watching, order your favourite cocktail or mocktail at Pinang Restaurant & Bar, nibble on its scrumptious Mediterranean finger food by day and delicious grilled menu by night. This outlet is the closest you can get to the beach to enjoy the sunset and for snapping best moments on Instagram. For something where novelty meets 3D art, head to the hip FIP Lounge, a cosy and trendy hangout known for its delicious cakes, pastries, playful take on snacks complemented by freshly squeezed fruit juices, coffee and tea selections.
If you want to burn calories, the well-equipped gym at the Health Club has the latest equipment for a full body workout. Taking a stroll can well turn into a stop for a relaxing foot massage by the pool or in the peaceful garden from one of the reflexologists.
The resort provides all the elements to completely switch off and unwind in style. Indulge in a traditional spa ritual at the amazing Chi, The Spa. Enjoy your treatment in one of the treatment villas linked to their respective outdoor rain showers and private little gardens. Emerge rejuvenated, ready to tackle a hike through pristine rainforests or enjoy a game of golf. A Par-3 Pitch and Putt golf course awaits golfers for a swing next to the seaside. Tennis courts are available for a spot of serve and volley shots. There is also a beach volleyball court near the sea and many activities planned to keep everyone entertained.
To top it off, polite, helpful and friendly staff, willing to go beyond the basics with outstanding service yet discreet efficiency ensure that you have a delightful stay.
Explore Penang
Explore Penang
Pulau Pinang, the "Island of the Betelnut Tree", has long been an inviting destination for traders and travellers. The resort is also less than an hour away from George Town, the oldest colonial city in the country.Penang was founded by British traders in 1786 and had a century-long history of trade with China, India, the Middle East and Europe. This historical spice trading port offers the curious explorer a wealth of fascinating sights that reflect its diverse heritage up until today. With the largest number of pre-World War II buildings in South-East Asia and its charming colonial architecture, the city was recognised as a UNESCO World Heritage Site in 2008.
Learn MoreServices & Facilities
Services & Facilities
Our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will try to assist in any way we can.
Facilities
Beauty and Hair Salon
Clinic - Open from 9am to 5pm daily.
Conference Facilities
Main pool and children's pool
Facilities for the Physically Challenged - wheel chair facilities and wheel
chair ramps
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Spa Services
High speed Wi-Fi
access
Children
Babysitting / Child Care - within
the resort grounds only
Services
Shoeshine Service
Express Check-in and Check-out Services
Laundry & Valet Service
Floral arrangement services upon
request
Travel & Transportation
Airport
Transfer
City Shuttle Service (Limited seats available)
Taxi and Limousine Service
Travel Agency / Tour
Desk
No.101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang
bus from the Airport to Teluk Bahang stop just outside of our resort
Shops
Lobby Shop
Food & Beverages
24-hour Room Service
3 Restaurants & 1 Bar
Nearby Attractions
Batu
Feringgi Night Market (2 minutes away)
Tropical Spice Garden (10
minutes away)
Penang Butterfly Farm (20 minutes away)
Teluk
Bahang Fishing Village (20 minutes away)
Penang National Park (20
minutes away)
Escape Theme Park (20 minutes away)
Teluk Bahang
Dam (25 minutes away)
Balik Pulau Town (40 minutes away)
Durian Orchards (40 minutes away)
Gurney Plaza and Gurney Paragon
(30 minutes away)
UNESCO Heritage City of George Town (25 minutes away)
Penang War Museum (55 minutes away)
Penang Camera Museum (25
minutes away)
Penang 3-D Museum (25 minutes away)
Penang
Peranakan Mansion (25 minutes away)
Penang Colonial Museum (25 minutes
away)
Penang State Museum (25 minutes away)
Fort Cornwallis
(25 minutes away)
Penang Botanical Gardens (35 minutes away)
Penang Hill (40 minutes away)
Penang Owl Museum (40 minutes
away)
Sultan Abdul Halim Muadzam Shah Bridge (60 minutes away)
Learn MoreMap & Directions
Map & Directions
Shangri-La Rasa Sayang, is just 20 minutes from George Town and 45 minutes from Penang International Airport.
View full 360° VR tour here.
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality.Here is a list of our recent awards:
2022
RSR wins ASEAN Green Hotel Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022
RSR wins ASEAN MICE Venue Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022
RSR is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2021 by Holidays With Kids – Received in Apr 2022
RSR received Green Hotel Certification by Ministry of Tourism, Arts and Culture – May 2022
Chi, The Spa received 5-star rating from Ministry of Tourism, Arts and Culture – May 2022
RSR ranked #12 in the Top 20 Resorts in Asia: Readers’ Choice Awards 2022 by Conde Nast Traveler – October 2022
RSR awarded Travellers’ Choice Award 2022 by TripAdvisor – October 2022
2021
RSR is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in May 2021
RSR awarded Travellers’ Choice Award 2021 by TripAdvisor – May 2021
2020
RSR receive 8.8/10 rating in Guest Review Awards 2020 by Booking.com – February 2020
RSR received Penang Lawan Covid-19 Accreditation – July 2020
RSR received Penang’s first SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas (BV), a world leader in providing testing, inspection and certification services. - August 2020
RSR awarded Travellers’ Choice Award 2020 by TripAdvisor – August 2020
RSR is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2020 by Holidays With Kids – Received in November 2020
2019
RSR ranked #23 in the Top 25 Luxury Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019
RSR ranked #25 in the Top 25 Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019
RSR is certified as Green Hotel by Ministry of Tourism, Arts and Culture Malaysia – February 2019
RSR receive 8.9/10 rating in Guest Review Awards 2018 by Booking.com – February 2019
Chi, The Spa received Featured Spa of the Year Award by Pevonia Malaysia – February 2019
RSR received the Rakuten Travel Bronze Award 2018 by Rakuten Travel – March 2019
RSR is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019
RSR ranked 10th for Top 25 Spa Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019
RSR ranked 15th for Top 25 Leisure Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019
RSR ranked 5th for Top 25 Family Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019
RSR scored 5.7/6 on HolidayCheck 2019 – July 2019
RSR is awarded Highly Commended for Best Destination Wedding Venue In Malaysia Award in the Hitchbird Wedding Awards 2019 – September 2019
For more details or other press enquiries, please contact our Director of Communications:Suleiman Tunku Abdul Rahmansuleiman.tar@shangri-la.comTel: (60 4) 888 8888
Learn MoreCorporate Social Responsibility
Corporate Social Responsibility
Corporate social responsibility (CSR) is a part of Shangri-La Rasa Sayang, Penang, as its memorable experiences and warm welcome. In all activities, we aim to preserve and respect local communities' way of life and traditions and endeavour to minimise our impact on the environment by adhering to environmental sustainability policy.
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