About the Hotel

Your Shangri-La Story

Secluded paradise awaits

Shangri-La Rasa Sayang is a 5-star resort steeped in traditional Malaysian charm. Its 303 premier guest rooms furnished in Minangkabau style and spread across Rasa Wing and Garden Wing, both embraced by expansive tropical gardens. Enjoy dips in the lagoon pool, gourmet indulgences at the Feringgi Grill, casual dining at Spice Market Café, sundown tipples at Pinang Restaurant & Bar, novelty creation at FIP Lounge or a rejuvenating treatment at Chi, The Spa. You are well-placed for a memorable holiday.

Explore Penang

'Pulau Pinang, the "Island of the Betelnut Tree", has long been an inviting destination for traders and travellers. Penang was established by British traders in 1786 and it has rich cultural heritage is evident in its various fascinating sights, making it an attractive destination for curious explorers. The city boasts the largest collection of pre-World War II buildings in South-East Asia and charming colonial architecture. It was named a UNESCO World Heritage Site in 2008.

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Services & Facilities

Our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Beauty and Hair Salon Clinic - Open from 9am to 5pm daily. Conference Facilities Main pool and children's pool Facilities for the Physically Challenged - wheel chair facilities and wheel chair ramps Non-smoking Rooms Parking Facilities Safe Deposit Box Spa Services High speed Wi-Fi access Services Shoeshine Service Express Check-in and Check-out Services Laundry & Valet Service Floral arrangement services upon request Travel & Transportation Airport Transfer City Shuttle Service (Limited seats available) Taxi and Limousine Service Travel Agency / Tour Desk No.101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang bus from the Airport to Teluk Bahang stop just outside of our resort Shops Lobby Shop Food & Beverages 24-hour Room Service Spice Market Cafe Feringgi Grill Pinang Restaurant and Bar Feringgi Bar FIP Fun Interactive & Play Takeaway & Delivery Nearby Attractions Batu Feringgi Night Market (2 minutes away) Tropical Spice Garden (10 minutes away) Penang Butterfly Farm (20 minutes away) Teluk Bahang Fishing Village (20 minutes away) Penang National Park (20 minutes away) Escape Theme Park (20 minutes away) Teluk Bahang Dam (25 minutes away) Balik Pulau Town (40 minutes away) Durian Orchards (40 minutes away) Gurney Plaza and Gurney Paragon (30 minutes away) UNESCO Heritage City of George Town (25 minutes away) Penang War Museum (55 minutes away) Penang Camera Museum (25 minutes away) Penang 3-D Museum (25 minutes away) Penang Peranakan Mansion (25 minutes away) Penang Colonial Museum (25 minutes away) Penang State Museum (25 minutes away) Fort Cornwallis (25 minutes away) Penang Botanical Gardens (35 minutes away) Penang Hill (40 minutes away) Penang Owl Museum (40 minutes away) Sultan Abdul Halim Muadzam Shah Bridge (60 minutes away)

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Awards

We are honoured to receive recognition for our legendary Asian hospitality.Here is a list of our recent awards: 2022 RSR wins ASEAN Green Hotel Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022 RSR wins ASEAN MICE Venue Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022 RSR is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2021 by Holidays With Kids – Received in Apr 2022 RSR received Green Hotel Certification by Ministry of Tourism, Arts and Culture – May 2022 Chi, The Spa received 5-star rating from Ministry of Tourism, Arts and Culture – May 2022 RSR ranked #12 in the Top 20 Resorts in Asia: Readers’ Choice Awards 2022 by Conde Nast Traveler – October 2022 RSR awarded Travellers’ Choice Award 2022 by TripAdvisor – October 2022 2021 RSR is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in May 2021 RSR awarded Travellers’ Choice Award 2021 by TripAdvisor – May 2021 2020 RSR receive 8.8/10 rating in Guest Review Awards 2020 by Booking.com – February 2020 RSR received Penang Lawan Covid-19 Accreditation – July 2020 RSR received Penang’s first SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas (BV), a world leader in providing testing, inspection and certification services. - August 2020 RSR awarded Travellers’ Choice Award 2020 by TripAdvisor – August 2020 RSR is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2020 by Holidays With Kids – Received in November 2020 2019 RSR ranked #23 in the Top 25 Luxury Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019 RSR ranked #25 in the Top 25 Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019 RSR is certified as Green Hotel by Ministry of Tourism, Arts and Culture Malaysia – February 2019 RSR receive 8.9/10 rating in Guest Review Awards 2018 by Booking.com – February 2019 Chi, The Spa received Featured Spa of the Year Award by Pevonia Malaysia – February 2019 RSR received the Rakuten Travel Bronze Award 2018 by Rakuten Travel – March 2019 RSR is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019 RSR ranked 10th for Top 25 Spa Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019 RSR ranked 15th for Top 25 Leisure Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019 RSR ranked 5th for Top 25 Family Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019 RSR scored 5.7/6 on HolidayCheck 2019 – July 2019 RSR is awarded Highly Commended for Best Destination Wedding Venue In Malaysia Award in the Hitchbird Wedding Awards 2019 – September 2019 For more details or other press enquiries, please contact our Director of Communications:Suleiman Tunku Abdul Rahman[email protected]Tel: (60 4) 888 8888

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Corporate Social Responsibility

Corporate social responsibility (CSR) is a part of Shangri-La Rasa Sayang, Penang, as its memorable experiences and warm welcome. In all activities, we aim to preserve and respect local communities' way of life and traditions and endeavour to minimise our impact on the environment by adhering to environmental sustainability policy.

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