About the Hotel
Your Shangri-La Story
Secluded paradise awaits
Shangri-La Rasa Sayang is a 5-star resort steeped in traditional Malaysian charm. Its 303 premier guest rooms furnished in Minangkabau style and spread across Rasa Wing and Garden Wing, both embraced by expansive tropical gardens. Enjoy dips in the lagoon pool, gourmet indulgences at the Feringgi Grill, casual dining at Spice Market Café, sundown tipples at Pinang Restaurant & Bar, novelty creation at FIP Lounge or a rejuvenating treatment at Chi, The Spa. You are well-placed for a memorable holiday.
Explore Penang
Explore Penang
Penang's rich cultural heritage is evident in captivating sights, drawing curious explorers. With Southeast Asia's largest pre-World War II building collection and charming colonial architecture, it became a UNESCO World Heritage Site in 2008.
Learn MoreServices & Facilities
Services & Facilities
At Shangri-La Rasa Sayang, we prioritize the comfort and satisfaction of our guests above all else. Whether you are visiting for business or leisure, our dedicated team is eager to meet your needs. We take pride in providing an extensive array of services and amenities designed to enhance your stay. However, if there are any additional services or special requests you may have that are not listed among our offerings, we encourage you to reach out to us at [email protected]. Your happiness and convenience are our top priorities, and we are committed to going above and beyond to ensure that your experience with us is nothing short of exceptional. Please don't hesitate to let us know how we can further assist you during your time with us.
Facilities
Beauty and Hair Salon
Clinic - Open from 9am to 5pm daily.
Conference Facilities
Main pool and children's pool
Facilities for the Physically Challenged - wheel chair facilities and wheel
chair ramps
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Spa Services
High speed Wi-Fi
access
Services
Express Check-in and Check-out Services
Laundry Service
Flower arrangement services upon
request
Travel & Transportation
Airport
Transfer
City Shuttle Service (Limited seats available)
Taxi and Limousine Service
Travel Agency / Tour
Desk
No.101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang
bus from the Airport to Teluk Bahang stop just outside of our resort
Food & Beverages
24-hour Room Service
Spice Market Cafe
Feringgi Grill
Pinang Restaurant and Bar
Feringgi Bar
FIP Fun Interactive & Play
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
2025
Shangri-La Rasa Sayang is recognised as one of the Top 10 finest resorts in Malaysia in this year’s DestinAsian Readers’ Choice Awards - Received in March 2025
2024
Shangri-La Rasa Sayang wins ASEAN Green Hotel Standard 2024-2026 by ASEAN Tourism Standards - Received in January 2024
Shangri-La Rasa Sayang is recognised as one of the Top 10 Best Malaysia Resorts in DestinAsian's annual 17th Readers' Choice Awards 2024 – Received in March 2024
Shangri-La Rasa Sayang wins ASEAN MICE Venue Standard 2024-2026 (National Level) by ASEAN Tourism Standard – Received in April 2024
Shangri-La Rasa Sayang is ranked #5 for Best Beach, Island + Upcountry Hotels in Malaysia in the Travel + Leisure Luxury Awards Asia Pacific 2024 by Travel + Leisure – Received in June 2024
Shangri-La Rasa Sayang is ranked #9 for Best Hotel Spas in Malaysia in the Travel + Leisure Luxury Awards Asia Pacific 2024 by Travel + Leisure – Received in June 2024
Shangri-La Rasa Sayang is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2024 by Holidays With Kids – Received in September 2024
Shangri-La Rasa Sayang is ranked #2 Best Resort in Asia by Conde Nast Traveler’s 2024 Readers’ Choice Awards – Received in October 2024
Shangri-La Rasa Sayang is ranked #1 for Best Family Hotels in Asia for the 2024 Best in Travel by SmartTravelAsia.com – Received in October 2024
Shangri-La Rasa Sayang received 5-star rating from Ministry of Tourism, Arts and Culture Malaysia – Received in November 2024
Chi, The Spa received 5-star rating from Ministry of Tourism, Arts and Culture – Received in November 2024
2023
Shangri-La Rasa Sayang winner for “Beach Upcountry Resorts” in the Travel + Leisure Luxury Awards Asia Pacific 2023 by Travel + Leisure – Received in June 2023
Shangri-La Rasa Sayang winner for “Hotel Spas” in the Travel + Leisure Luxury Awards Asia Pacific 2023 by Travel + Leisure – Received in June 2023
Shangri-La Rasa Sayang is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2022 by Holidays With Kids – Received in May 2023
Shangri-La Rasa Sayang ranked #11 in the Top 15 Resorts in Asia: Readers’ Choice Awards 2023 by Conde Nast Traveler – October 2023
Shangri-La Rasa Sayang won the Health, Safety & Environment Award by National Council for Occupational Safety and Health 2022 (NCOSH) – October 2023
2022
Shangri-La Rasa Sayang wins ASEAN Green Hotel Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022
Shangri-La Rasa Sayang wins ASEAN MICE Venue Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022
Shangri-La Rasa Sayang is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2021 by Holidays With Kids – Received in Apr 2022
Shangri-La Rasa Sayang received Green Hotel Certification by Ministry of Tourism, Arts and Culture – May 2022
Chi, The Spa received 5-star rating from Ministry of Tourism, Arts and Culture – May 2022
Shangri-La Rasa Sayang ranked #12 in the Top 20 Resorts in Asia: Readers’ Choice Awards 2022 by Conde Nast Traveler – October 2022
Shangri-La Rasa Sayang awarded Travellers’ Choice Award 2022 by TripAdvisor – October 2022
2021
Shangri-La Rasa Sayang is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in May 2021
Shangri-La Rasa Sayang awarded Travellers’ Choice Award 2021 by TripAdvisor – May 2021
2020
Shangri-La Rasa Sayang receive 8.8/10 rating in Guest Review Awards 2020 by Booking.com – February 2020
Shangri-La Rasa Sayang received Penang Lawan Covid-19 Accreditation – July 2020
Shangri-La Rasa Sayang received Penang’s first SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas (BV), a world leader in providing testing, inspection and certification services. - August 2020
Shangri-La Rasa Sayang awarded Travellers’ Choice Award 2020 by TripAdvisor – August 2020
Shangri-La Rasa Sayang is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2020 by Holidays With Kids – Received in November 2020
2019
Shangri-La Rasa Sayang ranked #23 in the Top 25 Luxury Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019
Shangri-La Rasa Sayang ranked #25 in the Top 25 Hotels in Malaysia for the Travellers’ Choice Awards 2019 by TripAdvisor – January 2019
Shangri-La Rasa Sayang is certified as Green Hotel by Ministry of Tourism, Arts and Culture Malaysia – February 2019
Shangri-La Rasa Sayang receive 8.9/10 rating in Guest Review Awards 2018 by Booking.com – February 2019
Chi, The Spa received Featured Spa of the Year Award by Pevonia Malaysia – February 2019
Shangri-La Rasa Sayang received the Rakuten Travel Bronze Award 2018 by Rakuten Travel – March 2019
Shangri-La Rasa Sayang is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019
Shangri-La Rasa Sayang ranked 10th for Top 25 Spa Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019
Shangri-La Rasa Sayang ranked 15th for Top 25 Leisure Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019
Shangri-La Rasa Sayang ranked 5th for Top 25 Family Hotels in Asia in the Best in Travel 2019 by SmartTravelAsia.com – July 2019
Shangri-La Rasa Sayang scored 5.7/6 on HolidayCheck 2019 – July 2019
Shangri-La Rasa Sayang is awarded Highly Commended for Best Destination Wedding Venue In Malaysia Award in the Hitchbird Wedding Awards 2019 – September 2019
For more details or other press enquiries, please contact our Director of Communications:
Suleiman Tunku Abdul Rahman
[email protected]
Tel: (60 4) 888 8888
Learn MoreSustainability
Sustainability
At Shangri-La Rasa Sayang, our top priority is preserving local communities, traditions, and minimizing environmental impact. We're guided by a commitment to sustainability in all actions.
Learn MoreMap & Directions
Map & Directions
Shangri-La Rasa Sayang, is just 20 minutes from George Town and 45 minutes from Penang International Airport.
View full 360° VR tour here.
Learn More