Reservation number
1 866 565 5050
Spacious living for the whole family.
Embark on your family's next quest in the all-new Questers Deluxe Family Room, a garden or sea view haven where the stories of Mactan come alive through play, discovery and wonder.
With a lamp at check-in, little Questers lead the way to their Questers Playhouse, an exclusive hideout with a whimsical slide, adorned with the destination crest and embroidered badges inspired by Cebu's cultural treasures, from its famous dried mangoes and iconic puso (hanging rice) to the colourful tricycle and the island's celebrated guitar-making heritage.
Thoughtfully designed to inspire imagination, every stay includes a Questers interactive activity set, inviting young explorers to discover the destination through playful learning and shared family moments. Upon completing their quest, little Questers can bring home a personalised Questers keepsake, a meaningful memento celebrating their family adventure.
Shangri-La Mactan, Cebu is certified with the Safety Seal by the Department of Trade and Industry, Safe Travels Stamp by the Department of Tourism, and has been awarded with the SafeGuard™ Hygiene Excellence and Safety Label by Bureau Veritas, the world’s leading testing and inspection agency. View our COVID-19 certifications, services, and updates here.
Features
45-61 sqm / 482-583 sqf
Garden views.
A private balcony with coffee table and seating for two
Wi-Fi
Daily breakfast for two adults
Personalised Questers Keepsake: A meaningful memento to celebrate your family adventure upon completing a Quest.
Questers‑Inspired Surprises: A curated collection of themed touches that spark family discovery and bring each destination’s charm to life.
Questers Playhouse: An imaginative space with a slide, recommended for children below 1m in height.
Trove of Toys: A delightful selection of loose-play items for families to enjoy, subject to availability.
Amenities
Children's meal plan for guests staying at the hotel.
Children must be under 12 years of age. For Shangri-La Circle members: When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests aged 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. This is applicable for up to a maximum of 2 children per room. Additional children aged 6 and below, as well as all children above 6 but under 12 years of age, will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan.
Note: If you have more than 2 adults and 1 child in your group, please indicate the actual number of children and their ages. Our hotels will do their best to accommodate your family and will notify you if they are not able to.