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About the Hotel

Your Shangri-La Story

A lush garden retreat

within a tropical paradise

As you step onto your private balcony, enjoy the tropical sunlight that washes over you and the soothing breeze that kisses your cheeks. Your holiday has just begun at Shangri-La Mactan. Reluctantly, you leave the luxury of your room, but only to explore the pleasures within the resort.  Breakfast at Tides, the resort's interactive all day-dining outlet, is the first stop. The lure of the resort's Marine Sanctuary is not to be denied. A short walk along the beach front leads to an underwater adventure where you encounter diverse species of fish, clams and coral on a snorkelling tour. Refreshed and recharged, you are now ready to explore the Queen City of the South, as Cebu is also known.  Museums and churches highlight Cebu’s vibrant history as a Spanish colony. Between locations, you admire the sights, sounds and life all around. Lunch is the furthest thing on your mind but you are unable to resist a sampling of Cebu's renowned succulent mangoes. Back at Shangri-La Mactan, Cebu, you instinctively head for Chi, The Spa.  Immersed in a traditional treatment based on the five elements to harmonize and optimize your body’s energy, you relax and drift off to sleep. Cowrie Cove is where you dine tonight.  The al fresco seafood restaurant is the place to end your day. Welcome to Shangri-La Mactan, Cebu. You have found a tropical paradise on earth. 

Exploring Cebu

Exploring Cebu

Shangri-La Mactan, Cebu, is located in Lapu-Lapu City, which is connected to the main island of Cebu by several bridges. Both Mactan and Cebu are home to many beautiful beaches and historic sites.The province of Cebu is famous for its natural beaches, sweet mangoes, rattan and buri furniture, guitars and costume jewellery. Visit the Cebu Province Official Website 
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Services & Facilities

Services & Facilities

For leisure or business, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will do our very best to assist in any way we can. Facilities Business Centre Meetings and Events Facilities Clinic Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Health Club Golf Course Tennis Court Services Express Check-in and Check-out Services Postal / Courier Service Laundry Service ATM Service Salon Boat Transfer Service Travel & Transportation Airport Transfer Car Rental Service Tour Services Shops Florist Foreign Exchange Counter Gift Shop Food & Beverages In-Room Dining Service Restaurants & Bars Mini Bar Ocean Club Lounge Business Centre (8am – 6pm) The Business Centre offers state-of-the-art equipment and around-the-clock service. Our business services include: Two meeting rooms Video Conferencing Facilities
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality Here is a list of our recent awards: Philippines' Leading Family Resort, World Travel Awards, 2024 #2 Best Hotel Spa in the Philippines, Travel + Leisure Luxury Awards Asia Pacific, 2024 Top 5 Best Family-Friendly Hotel, Travel + Leisure Southeast Asia and Little Steps Asia, 2024 Philippine’s Best Resort Spa, 9th Annual World Spa Awards, 2023 #10 Best Beach Island Upcountry Resorts in the Philippines, Travel + Leisure Luxury Awards Asia Pacific, 2023 #12 in Best Resorts in Asia, Conde Nast Traveller Reader’s Choice Awards, 2023 #10 in 10 Best Resorts in Southeast Asia, Worlds Best Awards, Travel + Leisure, 2022 ASEAN MICE Venue Award, Department of Tourism Philippines, 2018 Bronze Award in Favourite Hotel (Beach Break), Expat Living Hong Kong Readers’ Choice Awards, 2018 Awardees (Acqua, Tides, Cowrie Cove, Tea of Spring), Philippine Tatler’s Best Restaurants Guide, 2018 #9 in Best Family Hotels in Asia, SmartTravelAsia.com's Best in Travel Poll, 2017 Luxury Family Friendly Hotel of the Year - Philippines, Luxury Travel Guide Awards, 2017 #9 in Top 10 Best Hotels and Resorts in the Philippines, DestinAsian Readers' Choice Awards, 2017 Top 10 Family Friendly Philippine Hotels and Resorts, TripAdvisor, 2017   Holiday Check Recommendation, Holiday Check, 2016 and 2017 Diamond Award, Rakuten Travel Award, 2016 Top 10 Best Hotels in the Philippines, DestinAsian Readers' Choice Awards, 2016 #7 in Top 40 Resorts in Asia, Condé Nast Traveler Readers' Choice Awards, 2016  Top 50 Best Resorts in the World, Condé Nast Traveler Readers' Choice Awards, 2016 #1 in Top 25 Hotels for Families in the Philippines, TripAdvisor Travelers' Choice, 2016 Overall Champion, HRRAC Cebu Goes Culinary 2016 Top 100 Suites of the World, Elite Traveler 2016 Top 25 Hotels for Families in Asia, TripAdvisor Travelers' Choice, 2016 Top Luxury Hotels - Philippines, TripAdvisor Travelers' Choice, 2016 Best Resort Hotel for Business Events in Asia Pacific, CEI Asia Readers' Choice Awards, 2015 Top 25 Resorts in Asia, Condé Nast Traveler Readers' Choice Awards, 2015 Top 100 Hotels and Resorts in the World, Condé Nast Traveler Readers' Choice Awards, 2015  Golden Award, Rakuten Travel Award, 2014 and 2015  For more details or other press inquiries, please contact our Director of Marketing Communications: Gladys Loret [email protected]
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Map & Directions

Map & Directions

Shangri-La Mactan, Cebu is no more than a 20 minute-drive from Mactan-Cebu International Airport.
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Address

Punta Engano Road, Lapu-Lapu, Cebu 6015 Philippines

Phone

(63 32) 231 0288

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: