COVID-19 Cancellation Policy: The health and safety of our guests and staff are of paramount importance to us. In view of the evolving novel coronavirus situation, we have proactively implemented a series of precautionary measures in our hotel on top of our usually strict hygiene standards, to ensure your well-being.
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To response the Level 3 epidemic warning announced by CDC, the hotel follows the government’s latest guidelines and remains open with the closure of our Health Club including rooftop outdoor pool, sauna facilities and Qi spa from now till 26 July 2021; the gym will reopen as of 13 July from 5:30am to 11:00pm daily. Due to the restrictions on number of users, advanced reservation is required. Guests must wear mask and keep social distancing at all times. Some adjustment of the operating restaurants and bars as follows:

The Cake Room and Room Service remain open; Shang Palace, Shanghai Pavilion and Marco Polo provide selected signature dishes for take-out and delivery service while delivery through Uber Eats is also available.

Shang Palace, Cafe at Far Eastern, ibuki, Marco Polo Restaurant and Lounge, Shanghai Pavilion, Lobby Court and Li Bai Lounge will be closed till 26 July.

The hotel will remain to implement strict pandemic pre-cautionary measures including compulsory mask-up, temperature check, providing hand sanitizers and real-name registration upon entering the hotel to ensure all guests' safety. For in-house guests, breakfast, Horizon Club afternoon tea and Happy Hour will be served via Room Service.

We are closely monitoring the COVID-19 situation and are following guidelines from Taiwan CDC. We understand there are many concerns during this time and wish to assure our guests that the safety and well-being of our guests, customers, and colleagues are of paramount importance to us.
420 rooms and suites located from Level 8 to Level 37
9 restaurants & bars (including a Michelin plate-recommended restaurant)
Glittering rooftop outdoor swimming pool with panaromic Taipei city view
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