About the Hotel
Your Shangri-La Story
An elegant sanctuary
above a distinctive harbour city
The iconic Sydney Opera House and Sydney Harbour Bridge greet you as you awake in your room with a view. Leisurely slip into the day with a blissful treatment at Chi, The Spa. After exploring the historical Rocks district, ascend to Blu Bar on 36 and sip creative cocktails by talented bartenders, before taking your seat at Altitude and savouring an inspired taste journey by an award-winning culinary team. You’ll be mesmerised by an unparalleled panorama, as Sydney unfurls before you.
Explore Sydney
Explore Sydney
Sydney Harbour, a dazzling jewel in the heart of Australia's largest city, beckons with its unparalleled blend of natural beauty and vibrant urban energy.
Learn MoreServices & Facilities
Services & Facilities
Whether you are a guest for business or leisure, our dedicated and experienced hotel staff will make every effort to cater to your needs to ensure a comfortable and pleasurable stay, with an extensive range of services and facilities available.
If you require any service not listed below, please contact us and we will do our very best to assist in any way we can.
Facilities
Printing Facilities through Front Desk or Concierge
Conference Facilities
Facilities for the Physically Challenged
Non-smoking Rooms
Florist
Parking Facilities (Charges apply)
Services
Shoeshine Service
Express Check-in and Check-out Services
Laundry & Valet Service
Postal / Courier Service
Children
Babysitting / Child Care
Travel & Transportation
Taxi and Limousine Services
Our Concierge can arrange the above transportation for guests staying at the hotel. Please note costs apply.
Shops
Foreign Exchange Counter
Food & Beverages
Room Service (24 hours)
2 Restaurants & 1 Bar
Lobby Lounge
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards:
Shangri-La Sydney, Top 10 Best City Hotels in Australia, Travel + Leisure Luxury Awards, Asia Pacific, 2025
Chi, The Spa, Number 1 Best Hotel Spa in Australia, Travel + Leisure Luxury Awards, Asia Pacific, 2025
Chi, The Spa, Best Hotel Spas in Asia Pacific, Travel + Leisure Luxury Awards, Asia Pacific, 2025
Top 2 Best General Managers in Australia, Travel + Leisure Luxury Awards, Asia Pacific, 2025
Shangri-La Sydney, Recommended, Forbes Travel Guide Star Award Winners, 2025
Top 50 Meeting Hotels in Asia Pacific, Cvent Hotels and Destinations Top Lists, 2025
Outstanding Employee for Human Resources, Australian Revenue Management Association Tourism Employee Awards, 2025
Chi, The Spa, Top 2 Hotel Spas, Travel + Leisure Luxury Awards, Asia Pacific, 2024
Top 5 Best Hotels in Australia, DestinAsian Readers’ Choice Awards, 2024
Shangri-La Sydney, Recommended, Forbes Travel Guide Star Award Winners, 2024
Altitude restaurant, 3 Glass Rating, Australia’s Wine List of the Year Awards, 2024
Sales Talent of the Year, Highly Commended, NSW Accommodation Awards for Excellence, 2024
Business Hotel, Highly Commended, HM Awards for Hotel & Accommodation Excellence, 2024
Shangri-La Sydney, Experts' Choice Award, TripExpert, 2024
Top 3 Favourite City Hotels, Australia and New Zealand, World's Best Awards, Travel + Leisure, 2023
Shangri-La Sydney, Recommended, Forbes Travel Guide Star Award Winners, 2023
Top 5 Best Hotels in Australia, DestinAsian Readers’ Choice Awards, 2023
Business Hotel, Highly Commended, HM Awards for Hotel & Accommodation Excellence, 2023
Meetings and Conference Property, Highly Commended, HM Awards for Hotel & Accommodation Excellence, 2023
Altitude, Best Restaurant, Australian Hotels Association (AHA), National Awards for Excellence, 2023
Altitude, Restaurant of the Year, NSW Accommodation Awards for Excellence, 2023
Altitude, 3 Glass Rating, Australia’s Wine List of the Year Awards, 2023
Altitude, Experts' Choice Award, Experts' Choice Awards, 2023
Marketing Talent of the Year, Highly Commended, NSW Accommodation Awards for Excellence, 2023
Meetings and Conference Property, HM Awards for Hotel & Accommodation Excellence, 2022
Altitude, Best Listing of Australian Wines, Australia’s Wine List of the Year Awards, 2022
Altitude, Best Hotel Restaurant Wine List, Australia’s Wine List of the Year Awards, 2022
Altitude, "2022 Experts' Choice Award", Experts' Choice Awards, 2022
Shangri-La Sydney, "2022 Experts' Choice Award", Experts' Choice Awards, 2022
Altitude, 3 Glass Rating, Australia's Wine List of the Year Awards, 2022
Top 5 Best City Hotels, Australia and New Zealand, World’s Best Awards, Travel + Leisure, 2022
Highly Commended, Best Day Spa and Health Club, Awards for Excellence, Tourism Accommodation Australia, 2022
Highly Commended, Best Marketing Campaign, Awards for Excellence, Tourism Accommodation Australia, 2022
Altitude, Best Restaurant, Australian Hotels Association (AHA) National Awards for Excellence, 2022
For more details or other press enquiries, please contact our Senior Marketing and Communications Executive:
Mariana Gonzalez
[email protected]
Tel: (61) 2 9250 6000
Learn MoreSustainability
Sustainability
At Shangri-La Sydney, we work together to bring a positive impact to our community by operating in an economically, socially and environmentally sustainable manner to add lasting and meaningful value.
Learn MoreMap & Directions
Map & Directions
Shangri-La Sydney is located in the historic Rocks district. It is close to Sydney’s numerous transit options. The hotel is a 25-minute drive from Sydney International and Domestic Airport and a 15 minute drive or train to the city’s central business district.
View full 360° VR tour here.
Learn More