About the Hotel

Your Shangri-La Story

An elegant sanctuary

above a distinctive harbour city

One of the most famous sights in the world greets you as you awake in your Shangri-La room with a view. The iconic Sydney Opera House glows a pearlescent white against the blue of the sky and the sea, while the Sydney Harbour Bridge stands tall spanning the foreshore. The city is a palette of exuberant colours, all vying for your attention.
In the heart of The Rocks, meander along the charming cobblestone streets of the hotel’s historic precinct and discover Sydney’s vibrant history, along with a plethora of artisan stores, unique galleries and eclectic boutiques to surprise and delight. In need of pure indulgence, unwind in the serene spa scene of Chi, The Spa, and luxuriate in blissful treatments to nurture body, mind and soul. At sunset, ascend to Blu Bar on 36 and sip creative cocktails by talented bartenders, before taking your seat at Altitude and savouring an inspired taste journey by an award-winning culinary team. Did we mention the view? Be mesmerised by an unparalleled and spectacular panorama, as all of Sydney unfurls before you.  

Explore Sydney

 Explore Sydney

Explore Sydney

With good weather, this harbour city is a playground for people who like to mix culture with recreation. The city offers the instantly recognisable Sydney Opera House and sparkling beaches. Sydney combines international flair with a uniquely Australian approach to enjoying life.  
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Services & Facilities

 Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.FacilitiesBusiness CentreConference Facilities Facilities for the Physically ChallengedHospitality LoungeNon-smoking RoomsParking Facilities (Charges apply) ServicesShoeshine ServiceExpress Check-in and Check-out ServicesLaundry & Valet ServicePostal / Courier Service ChildrenBabysitting / Child Care Travel & TransportationTaxi and Limousine ServicesOur Concierge can arrange the above transportation for guests staying at the hotel. Please note costs apply. ShopsFloristForeign Exchange Counter Food & BeveragesRoom Service from 7am to 10pm2 Restaurants & 1 BarLobby Lounge Business CentreThe Business Centre at Shangri-La Sydney, provides busy travellers with an "office away from the office". Facilities include high speed Internet access, email facilities and printing services.
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Map & Directions

 Map & Directions

Map & Directions

Shangri-La Sydney, is located in the historic Rocks district. It is close to Sydney’s numerous transit options. Car Parking  We offer Valet Car parking with unlimited entry and exit for AUD 85 per day; for cars under 2.1 meters in height and AUD 105 for vehicles over 2.1 meters in height. A special four hour valet parking rate of AUD 43 is available for guests dining in our restaurant, bar and Chi, The Spa. Please ensure the venue validates your ticket to avail the special rate. Valet car parking is subject to car park availability.
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Awards

Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards:   Altitude, Best Restaurant, Australian Hotels Association (AHA) National Awards for Excellence, 2022 3 Glass Rating for Altitude in Australia's Wine List of the Year Awards, 2021 3 Glass Rating for Altitude in Australia's Wine List of the Year Awards, 2021 Highly Commended Luxury Hotel, HM Awards for Hotel & Accommodation Excellence, 2021 Highly Commended Day Spa, HM Awards for Hotel & Accommodation Excellence, 2021 Top 3 Best Business Hotel in Sydney, Business Traveller Asia-Pacific Awards 2021 Top 5 City Hotels, Australasia, World’s Best Awards, Travel + Leisure, 2021 Excellence rating, Falstaff Hotel Guide, 2021 “Recommended”, Forbes Travel Guide, 2021 3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2020 “Hotel Day Spa of the Year”, HM Awards 2019 Altitude, Restaurant of the Year, Tourism Accommodation (NSW) Awards, 2019 3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2019 Two Hats, Altitude, Gault&Millau Australia 2019 Review “Top 5 Best Hotels in Australia”, DestinAsian Readers’ Choice Awards, 2018 “Winner of 2018”, TripExpert’s Choice Award “Best of Sydney”, TripExpert’s Accommodation Awards, 2018 Top 5 Best City Hotels in Australia, New Zealand, and the South Pacific- Travel + Leisure’s World’s Best 2018 "Highly Commended Luxury Hotel", HM Awards for Hotel & Accommodation Excellence, 2018 "Hotel Chef", Executive Pastry Chef Anna Polyviou, HM Awards for Hotel & Accommodation Excellence, 2018 “Hotel Engineer”, Director of Engineering Anura Yapa, HM Awards for Hotel & Accommodation Excellence, 2018 “Rising Star”, Engineer Service Manager Aditi Sood, HM Awards for Hotel & Accommodation Excellence, 2018 “Highly Commended Front Office Associate” Losalini Manono, HM Awards for Hotel & Accommodation Excellence, 2018 "Hall of Fame", Director of Engineering Anura Yapa, Tourism Accommodation (NSW) Awards, 2018 Number 2 in Top 50 Meeting Hotels in Asia Pacific, Cvent, 2018 Booking.com Guest Review" Award, 2017 Top 10 Hotels in Australia & New Zealand", Condé Nast Traveller’s Readers’ Choice Awards, 2017 "Chef of the Year", Anna Polyviou, Tourism Accommodation (NSW) Awards, 2017 "Restaurant of the Year", Altitude Restaurant, Tourism Accommodation (NSW) Awards, 2017 "Engineer of the Year", Anura Yapa, Tourism Accommodation (NSW) Awards, 2017 "Loved by Guests" Award  - Shangri-La Sydney, Expedia - Hotels.com 2017 One of the Top 5 Best Hotels in Australia, DestinAsian Readers’ Choice Awards 2017 (Singapore) Number One hotel in Australia, 2017 Top 50 Meeting Hotels in Asia Pacific List, Cvent “ Altitude, Fine Dining Restaurant of the Year – Australia – Sydney”, 2017 Luxury Travel Guide, UK “Most Favoured Hotel” in Australia, Jalpak Award, 2016 "Best Service Hotel"- Shangri-La Sydney, Ctrip Travelers Top Spots, 2016 “Three Hats”, Altitude, Gault&Millau Australia 2016 Awards “Pastry Chef of the Year”, Anna Polyviou, Gault&Millau Australia 2016 Awards “Employee Excellence in Service – Accommodation Division”, Anura Yapa, AHA (Australian Hotel Association) National Awards for Excellence, 2016 "Best Listing of Australian Wine", Altitude, Wine List of the Year Awards, 2016 "Hotel Chef", Executive Pastry Chef Anna Polyviou, HM (Hotel Management) Awards, 2016 "Day Spa", CHI, The Spa, HM (Hotel Management) Awards, 2016 "Engineer of the Year", Anura Yapa, Tourism Accommodation (NSW) Awards, 2016 "Highly Commended Deluxe Hotel of the Year", Tourism Accommodations (NSW) Awards, 2016 "AGFG Readers Choice Awards 2016 - Fine Dining Restaurant", Altitude Restaurant "Most Favoured Hotel in Australia" voted by Jalpak customers 2015 "Top 15 Hotels in Australia & New Zealand". Readers' Choice Awards 2015", Condé Nast Awards "Engineer of the Year", Tourism Accommodation Australia (NSW) Awards, 2015 "Business Hotel of the Year", HM Awards, 2015 "Hotel Engineer of the Year", HM Awards, 2015 "Five Star Award, Commercial Renovation", Asia Pacific Property Awards, 2015 "Redeveloped Hotel of the Year", Tourism Accommodation Australia (NSW) Awards, 2015 "Gold Winner - Interior Design and Hospitality - Horizon Club Lounge and Stack Studio", Sydney Design Awards, 2015  "Health Club and Spa Facilities of the Year - Chi, The Spa", Tourism Accommodation Australia (NSW) Awards, 2015 "Best Hotel Bar - Blu Bar on 36", Gourmet Traveller 2014 Hotel Guide Awards, 2014 "Day Spa of the Year - CHI, The Spa", HM Awards, 2014 "Best Luxury Hotel Spa - Australia", World Luxury Spa Awards, 2014  "Dish of the Year, Best Dessert Award", Foodservice Australia for Executive Pastry Chef Anna Polyviou, 2014 "Restaurant of the Year - Altitude Restaurant", Australian Hotels Association National Awards for Excellence, 2013 "Top City Hotel in Sydney", Travel + Leisure World's Best Awards, 2013 "Metropolitan Restaurant of the Year - Altitude Restaurant", Tourism Accommodation Australia (NSW) Awards, 2013 "Best Hotel in Australasia", Ultratravel Awards, 2013 "Best Hotel Spa in Australasia and the South Pacific", Condé Nast Traveler Reader Spa Awards, 2012 "Best Hotel in Sydney", Travel + Leisure World's Best Business Hotels Awards, 2012 "Best Redeveloped Hotel", Australian Hotel Association National Awards for Excellence, 2012 "Best Business Hotel", HM Awards for Hotel & Accommodation Excellence, 2012 "Best Hotel in Australasia", Ultratravel 100 Awards, 2012 "Finalist of Best Luxury Hotel Spa", World Luxury Spa Awards, 2012 "Best Spa in Australasia and the South Pacific", Condé Nast Traveler Readers' Spa Awards, 2012 "Number 2 Top City Hotel in Australia, New Zealand and South Pacific”, Travel + Leisure World's Best Awards, 2012 "Top 11 Oceania Hotel", Condé Nast Traveler Readers' Choice Awards, 2011 "Deluxe Hotel Accommodation of the Year" and "Health Club & Spa Facilities of the Year", Australian Hotel Association (NSW), 2011  
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Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility

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Address

176 Cumberland Street, The Rocks, Sydney NSW 2000 Australia

Phone

(61 2) 9250 6000

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Check-in: 3pm
Check-out: 11am

To guarantee early arrival prior to 3pm, we will require you to book the night prior

Payment Methods

Payment methods we accept: