About the Hotel
Your Shangri-La Story
An elegant sanctuary
above a distinctive harbour city
One of the most famous sights in the world greets you as you awake in your Shangri-La room with a view. The iconic Sydney Opera House glows a pearlescent white against the blue of the sky and the sea, while the Sydney Harbour Bridge stands tall spanning the foreshore. The city is a palette of exuberant colours, all vying for your attention.
In the heart of The Rocks, meander along the charming cobblestone streets of the hotel’s historic precinct and discover Sydney’s vibrant history, along with a plethora of artisan stores, unique galleries and eclectic boutiques to surprise and delight.
In need of pure indulgence, unwind in the serene spa scene of Chi, The Spa, and luxuriate in blissful treatments to nurture body, mind and soul.
At sunset, ascend to Blu Bar on 36 and sip creative cocktails by talented bartenders, before taking your seat at Altitude and savouring an inspired taste journey by an award-winning culinary team. Did we mention the view? Be mesmerised by an unparalleled and spectacular panorama, as all of Sydney unfurls before you.
Explore Sydney
Explore Sydney
With good weather, this harbour city is a playground for people who like to mix culture with
recreation. The city offers the instantly recognisable Sydney Opera House and sparkling beaches. Sydney
combines international flair with a uniquely Australian approach to enjoying life.
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.FacilitiesPrinting Facilities through Front Desk or ConciergeConference Facilities Facilities for the Physically ChallengedNon-smoking RoomsFloristParking Facilities (Charges apply)
ServicesShoeshine ServiceExpress Check-in and Check-out ServicesLaundry & Valet ServicePostal / Courier Service
ChildrenBabysitting / Child Care
Travel & TransportationTaxi and Limousine ServicesOur Concierge can arrange the above transportation for guests staying at the hotel. Please note costs apply.
ShopsForeign Exchange Counter
Food & BeveragesRoom Service from 7am to midnight2 Restaurants & 1 BarLobby Lounge
Learn MoreMap & Directions
Map & Directions
Shangri-La Sydney, is
located in the historic Rocks district. It is close to Sydney’s numerous transit
options.
Car Parking
We offer Valet Car parking with unlimited entry and exit for AUD 105 per day; for cars under 2.1 meters in height and AUD 135 for vehicles over 2.1 meters in height.
A special four-hour valet parking rate of AUD 45 is available for guests dining in our restaurant, bar and Chi, The Spa.
A special valet parking rate of AUD 65 is available for non-hotel parking for more than 4-hours (but not overnight).
Please ensure the venue validates your ticket to avail the special rate. Valet car parking is subject to car park availability.
View full 360° VR tour here.
Learn MoreAwards
Awards
We are honoured to receive
recognition for our legendary Asian hospitality. Here is a list of our recent awards:
Altitude, Best Listing of Australian Wines, Australia’s Wine List of the Year Awards, 2022
Altitude, Best Hotel Restaurant Wine List, Australia’s Wine List of the Year Awards, 2022
Altitude, 3 Glass Rating, Australia's Wine List of the Year Awards, 2022
Top 5 Best City Hotels, Australia and New Zealand, World’s Best Awards, Travel + Leisure, 2022
Highly Commended, Best Day Spa and Health Club, Awards for Excellence, Tourism Accommodation Australia, 2022
Highly Commended, Best Marketing Campaign, Awards for Excellence, Tourism Accommodation Australia, 2022
Altitude, Best Restaurant, Australian Hotels Association (AHA) National Awards for Excellence, 2022
3 Glass Rating for Altitude in Australia's Wine List of the Year Awards, 2021
Highly Commended Luxury Hotel, HM Awards for Hotel & Accommodation Excellence, 2021
Highly Commended Day Spa, HM Awards for Hotel & Accommodation Excellence, 2021
Top 3 Best Business Hotel in Sydney, Business Traveller Asia-Pacific Awards 2021
Top 5 City Hotels, Australasia, World’s Best Awards, Travel + Leisure, 2021
Excellence rating, Falstaff Hotel Guide, 2021
“Recommended”, Forbes Travel Guide, 2021
3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2020
“Hotel Day Spa of the Year”, HM Awards 2019
Altitude, Restaurant of the Year, Tourism Accommodation (NSW) Awards, 2019
3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2019
Two Hats, Altitude, Gault&Millau Australia 2019 Review
“Top 5 Best Hotels in Australia”, DestinAsian Readers’ Choice Awards, 2018
“Winner of 2018”, TripExpert’s Choice Award
“Best of Sydney”, TripExpert’s Accommodation Awards, 2018
Top 5 Best City Hotels in Australia, New Zealand, and the South Pacific- Travel + Leisure’s World’s Best 2018
"Highly Commended Luxury Hotel", HM Awards for Hotel & Accommodation Excellence, 2018
"Hotel Chef", Executive Pastry Chef Anna Polyviou, HM Awards for Hotel & Accommodation Excellence, 2018
“Hotel Engineer”, Director of Engineering Anura Yapa, HM Awards for Hotel & Accommodation Excellence, 2018
“Rising Star”, Engineer Service Manager Aditi Sood, HM Awards for Hotel & Accommodation Excellence, 2018
“Highly Commended Front Office Associate” Losalini Manono, HM Awards for Hotel & Accommodation Excellence, 2018
"Hall of Fame", Director of Engineering Anura Yapa, Tourism Accommodation (NSW) Awards, 2018
Number 2 in Top 50 Meeting Hotels in Asia Pacific, Cvent, 2018
Booking.com Guest Review" Award, 2017
Top 10 Hotels in
Australia & New Zealand", Condé Nast Traveller’s Readers’ Choice
Awards, 2017
"Chef of the
Year", Anna Polyviou, Tourism Accommodation (NSW) Awards, 2017
"Restaurant of the Year", Altitude Restaurant, Tourism Accommodation (NSW)
Awards, 2017
"Engineer of the Year", Anura Yapa, Tourism
Accommodation (NSW) Awards, 2017
"Loved by Guests" Award -
Shangri-La Sydney, Expedia - Hotels.com 2017
One of the Top 5
Best Hotels in Australia, DestinAsian Readers’ Choice Awards 2017
(Singapore)
Number One hotel in Australia, 2017 Top 50 Meeting Hotels
in Asia Pacific List, Cvent
“ Altitude, Fine Dining Restaurant of
the Year – Australia – Sydney”, 2017 Luxury Travel Guide, UK
“Most
Favoured Hotel” in Australia, Jalpak Award, 2016
"Best Service
Hotel"- Shangri-La Sydney, Ctrip Travelers Top Spots, 2016
“Three Hats”, Altitude, Gault&Millau Australia 2016 Awards
“Pastry Chef of the Year”, Anna Polyviou, Gault&Millau Australia 2016
Awards
“Employee Excellence in Service – Accommodation Division”,
Anura Yapa, AHA (Australian Hotel Association) National Awards for
Excellence, 2016
"Best Listing of Australian Wine", Altitude, Wine
List of the Year Awards, 2016
"Hotel Chef", Executive Pastry Chef
Anna Polyviou, HM (Hotel Management) Awards, 2016
"Day Spa", CHI,
The Spa, HM (Hotel Management) Awards, 2016
"Engineer of the
Year", Anura Yapa, Tourism Accommodation (NSW) Awards, 2016
"Highly Commended Deluxe Hotel of the Year", Tourism Accommodations
(NSW) Awards, 2016
"AGFG Readers Choice Awards 2016 - Fine
Dining Restaurant", Altitude Restaurant
"Most Favoured Hotel in
Australia" voted by Jalpak customers 2015
"Top 15 Hotels in
Australia & New Zealand". Readers' Choice Awards 2015", Condé Nast
Awards
"Engineer of the Year", Tourism Accommodation Australia (NSW)
Awards, 2015
"Business Hotel of the Year", HM Awards, 2015
"Hotel Engineer of the Year", HM Awards, 2015
"Five Star
Award, Commercial Renovation", Asia Pacific Property Awards, 2015
"Redeveloped Hotel of the Year", Tourism Accommodation Australia (NSW)
Awards, 2015
"Gold Winner - Interior Design and Hospitality -
Horizon Club Lounge and Stack Studio", Sydney Design Awards, 2015
"Health Club and Spa Facilities of the Year - Chi, The Spa", Tourism
Accommodation Australia (NSW) Awards, 2015
"Best Hotel Bar - Blu
Bar on 36", Gourmet Traveller 2014 Hotel Guide Awards, 2014
"Day
Spa of the Year - CHI, The Spa", HM Awards, 2014
"Best Luxury
Hotel Spa - Australia", World Luxury Spa Awards, 2014
"Dish of
the Year, Best Dessert Award", Foodservice Australia for Executive
Pastry Chef Anna Polyviou, 2014
"Restaurant of the Year -
Altitude Restaurant", Australian Hotels Association National Awards for
Excellence, 2013
"Top City Hotel in Sydney", Travel + Leisure
World's Best Awards, 2013
"Metropolitan Restaurant of the Year -
Altitude Restaurant", Tourism Accommodation Australia (NSW) Awards,
2013
"Best Hotel in Australasia", Ultratravel Awards,
2013
"Best Hotel Spa in Australasia and the
South Pacific", Condé Nast Traveler Reader Spa Awards, 2012
"Best
Hotel in Sydney", Travel + Leisure World's Best Business Hotels Awards,
2012
"Best Redeveloped Hotel", Australian Hotel Association
National Awards for Excellence, 2012
"Best Business Hotel", HM
Awards for Hotel & Accommodation Excellence, 2012
"Best Hotel
in Australasia", Ultratravel 100 Awards, 2012
"Finalist of Best
Luxury Hotel Spa", World Luxury Spa Awards, 2012
"Best Spa in
Australasia and the South Pacific", Condé Nast Traveler Readers' Spa
Awards, 2012
"Number 2 Top City Hotel in Australia, New Zealand
and South Pacific”, Travel + Leisure World's Best Awards, 2012
"Top 11 Oceania Hotel", Condé Nast Traveler Readers' Choice Awards,
2011
"Deluxe Hotel Accommodation of the Year" and "Health Club
& Spa Facilities of the Year", Australian Hotel Association (NSW), 2011
Learn More
