About the Hotel

Your Shangri-La Story

An elegant sanctuary

above a distinctive harbour city

The iconic Sydney Opera House and Sydney Harbour Bridge greet you as you awake in your room with a view. Leisurely slip into the day with a blissful treatment at Chi, The Spa. After exploring the historical Rocks district, ascend to Blu Bar on 36 and sip creative cocktails by talented bartenders, before taking your seat at Altitude and savouring an inspired taste journey by an award-winning culinary team. You’ll be mesmerised by an unparalleled panorama, as Sydney unfurls before you.

Explore Sydney

Explore Sydney

With good weather, this harbour city is a playground for people who like to mix culture with recreation. The city offers the instantly recognisable Sydney Opera House and sparkling beaches. Sydney combines international flair with a uniquely Australian approach to enjoying life.  
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Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.FacilitiesPrinting Facilities through Front Desk or ConciergeConference Facilities Facilities for the Physically ChallengedNon-smoking RoomsFloristParking Facilities (Charges apply) ServicesShoeshine ServiceExpress Check-in and Check-out ServicesLaundry & Valet ServicePostal / Courier Service ChildrenBabysitting / Child Care Travel & TransportationTaxi and Limousine ServicesOur Concierge can arrange the above transportation for guests staying at the hotel. Please note costs apply. ShopsForeign Exchange Counter Food & BeveragesRoom Service from 7am to midnight2 Restaurants & 1 BarLobby Lounge
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards:   Altitude, 3 Glass Rating, Australia’s Wine List of the Year Awards, 2023 Altitude, “2023 Experts' Choice Award", Experts' Choice Awards, 2023 Altitude, Restaurant of the Year, NSW Accommodation Awards for Excellence, 2023 Highly Commended, Marlii Carroll, Marketing Talent of the Year, NSW Accommodation Awards for Excellence, 2023 Top 3 Favourite City Hotels, Australia and New Zealand, World’s Best Awards, Travel + Leisure, 2023 Business Hotel, Highly Commended, HM Awards for Hotel & Accommodation Excellence, 2023 Meetings and Conference Property, Highly Commended, HM Awards for Hotel & Accommodation Excellence, 2023 Top 5 Best Hotels in Australia, DestinAsian Readers’ Choice Awards, 2023 Shangri-La Sydney, Recommended, Forbes Travel Guide Star Award Winners, 2023 Meetings and Conference Property, HM Awards for Hotel & Accommodation Excellence, 2022 Altitude, Best Listing of Australian Wines, Australia’s Wine List of the Year Awards, 2022 Altitude, Best Hotel Restaurant Wine List, Australia’s Wine List of the Year Awards, 2022 Altitude, "2022 Experts' Choice Award", Experts' Choice Awards, 2022 Shangri-La Sydney, "2022 Experts' Choice Award", Experts' Choice Awards, 2022 Altitude, 3 Glass Rating, Australia's Wine List of the Year Awards, 2022 Top 5 Best City Hotels, Australia and New Zealand, World’s Best Awards, Travel + Leisure, 2022 Highly Commended, Best Day Spa and Health Club, Awards for Excellence, Tourism Accommodation Australia, 2022 Highly Commended, Best Marketing Campaign, Awards for Excellence, Tourism Accommodation Australia, 2022 Altitude, Best Restaurant, Australian Hotels Association (AHA) National Awards for Excellence, 2022 3 Glass Rating for Altitude in Australia's Wine List of the Year Awards, 2021 Highly Commended Luxury Hotel, HM Awards for Hotel & Accommodation Excellence, 2021 Highly Commended Day Spa, HM Awards for Hotel & Accommodation Excellence, 2021 Top 3 Best Business Hotel in Sydney, Business Traveller Asia-Pacific Awards 2021 Top 5 City Hotels, Australasia, World’s Best Awards, Travel + Leisure, 2021 Excellence rating, Falstaff Hotel Guide, 2021 “Recommended”, Forbes Travel Guide, 2021 3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2020 For more details or other press enquiries, please contact our Marketing Communications Manager: Rebecca Ward[email protected]Tel: (61) 2 9250 6084
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Corporate Social Responsibility

Corporate Social Responsibility

At Shangri-La Sydney, we work together to bring a positive impact to our community by operating in an economically, socially and environmentally sustainable manner to add lasting and meaningful value.
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Map & Directions

Map & Directions

Shangri-La Sydney is located in the historic Rocks district. It is close to Sydney’s numerous transit options. The hotel is a 25-minute drive from Sydney International and Domestic Airport and a 15 minute drive or train to the city’s central business district. View full 360° VR tour here.
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Address

176 Cumberland Street, The Rocks, Sydney NSW 2000 Australia

Phone

(61 2) 9250 6000

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: