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Members Online Exclusive Rate with Breakfast
Exclusive Member Rate with Breakfast for Members Online Exclusive Rate with Breakfast
From USD 82 Average Per Night
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Member Exclusive
Stay
Members Online Exclusive Rate
Exclusive Member Rate for Members Online Exclusive Rate
From USD 73 Average Per Night
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Members Online Saver Rate
Prepaid Saver Rate for Shangri-La Circle members only
From USD 59 Average Per Night
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About
Shangri-La Surabaya, a refined oasis of quietude right in the heart of the city, offers a tranquil retreat with easy access to key attractions. Just a 5-minute drive from the upscale Ciputra World Mall, guests can enjoy world-class shopping and dining. The renowned Surabaya Zoo is only 10 minutes away, perfect for family adventures, while Juanda International Airport is a convenient 30-minute drive, ensuring seamless travel for both business and leisure guests.
365 elegant guest rooms and suites
5 restaurants and a range of recreational experiences
Shangri-La Cares: Our commitment to your well-being in our care
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Recommended Room Types

Shangri-La Surabaya, features 365 tastefully decorated guest rooms and suites in warm tones, showcasing modern elegance and Javanese- styled luxury with intricately carved local wooden frames adorning the walls. Many of the rooms enjoy spectacular views of the city.
Deluxe Room
Comfort and elegance define the Deluxe Rooms, which offer contemporary luxury in light tones evoking classic Javanese design elements. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
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Horizon Club Executive Room
Horizon Club Executive Rooms are defined by abundant space and fine amenities. These rooms are an excellent choice for the traveller who craves more personalised attention and services. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Executive Suite
A flawless space to work or relax in, our Executive Suites combine Surabaya’s sophisticated rooms with excellent Shangri-La service. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Two Deluxe Rooms Connecting
Comfort and elegance define the Deluxe Rooms, which offer contemporary luxury in light tones evoking classic Javanese design elements. This room type is connecting between Deluxe King and Deluxe Twin room. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Deluxe Room
Comfort and elegance define the Deluxe Rooms, which offer contemporary luxury in light tones evoking classic Javanese design elements. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Horizon Club Executive Room
Horizon Club Executive Rooms are defined by abundant space and fine amenities. These rooms are an excellent choice for the traveller who craves more personalised attention and services. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Executive Suite
A flawless space to work or relax in, our Executive Suites combine Surabaya’s sophisticated rooms with excellent Shangri-La service. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Two Deluxe Rooms Connecting
Comfort and elegance define the Deluxe Rooms, which offer contemporary luxury in light tones evoking classic Javanese design elements. This room type is connecting between Deluxe King and Deluxe Twin room. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Deluxe Room
Comfort and elegance define the Deluxe Rooms, which offer contemporary luxury in light tones evoking classic Javanese design elements. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Horizon Club Executive Room
Horizon Club Executive Rooms are defined by abundant space and fine amenities. These rooms are an excellent choice for the traveller who craves more personalised attention and services. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Executive Suite
A flawless space to work or relax in, our Executive Suites combine Surabaya’s sophisticated rooms with excellent Shangri-La service. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
Two Deluxe Rooms Connecting
Comfort and elegance define the Deluxe Rooms, which offer contemporary luxury in light tones evoking classic Javanese design elements. This room type is connecting between Deluxe King and Deluxe Twin room. Shangri-La Surabaya is a CHSE-certified hotel and has been awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. View our Covid-19 certifications, services, and updates here.
Learn More
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Your Shangri-La Experiences​

Plan an ideal staycation and participate in leisure experiences at the hotel or unwind with soothing spa treatments at Chi, The Spa.​
Shangri-La Staycation​
Experience our new and exciting complimentary program with your loved ones during your staycation, basking in our resort-like atmosphere with lush gardens and an enchanting pool.​
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Swimming Pool
Shangri-La Hotel, Surabaya’s enchanting lagoon-style swimming pool, surrounded by lavish greenery, is an exquisite place to rejuvenate your mind and body.
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Meetings & Events
Design and enhance your event experiences with the very best of Shangri-La
Meetings & Events
A skilled event planning team and advanced technology ensures every event achieves its goals. From large conferences to private board meetings, the hotel’s diverse space can cater for any event.
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Wedding & Celebrations
Make your dream wedding idea a reality with a special day with a difference. The impressive Grand Ballroom holds up to 2,000 guests and is the place to herald your new life together in style.
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Shangri-La Surabaya
Address: JL. May. Jend. Sungkono 120, Surabaya 60256 Indonesia
Phone: (62 31) 6003 8888
E-mail: sur@shangri-la.com
Check-in / Check-out
We hope you’ve enjoyed your stay from start to finish.
Please note the check-in / out times below:

Check-in: 2pm
Check-out: 12noon

 

Payment Methods
Online payment methods we accept at selected platforms:
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