For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will try to assist in any way we can.

Facilities

• Business Centre
• Wi-Fi / Broadband Access
• Facilities for the Physically Challenged
• Non-smoking Rooms
• Parking Facilities
• Safe Deposit Box

Services

• Butler Service in Suites
• Express Check-in and Check-out Services
• Laundry & Valet Service
• Postal / Courier Service

Travel & Transportation

• Airport Transfer
• Car Rental Service
• Taxi & Limousine Service

Shops

• Foreign Exchange Counter
• Gift Shop

Food & Beverages

• 24-hour Room Service
• 5 Restaurants & 2 Bars
• Cake Shop
• Lobby Lounge

Business Centre

The Business Centre at Shangri-La Hotel, Surabaya, offers many business amenities for the discerning executive traveller.

Business amenities include:

Facilities 

• Audiovisual Equipment
• Broadband Internet Access
• Conference call / Video Conferencing Facilities
• LCD, Overhead & Slide Projector
• Meeting Rooms / Boardrooms
• Mobile Phones

Services 

• Binding Services
• Courier Services
• Facsimile Services
• Laser Printing & Photocopying Services
• Printers & Scanners
• Word Processing / Translation / Interpretation Services