About the Hotel

Your Shangri-La Story

Step into a sanctuary

& escape the bustling city

Explore Surabaya

 Explore Surabaya

Explore Surabaya

While Surabaya may be best known as a gateway city for Mount Bromo, it is still a thriving city of over 3 million people that offers plenty to do and see.
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Services & Facilities

Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Business Centre WiFi / Broadband Access Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Services Butler Service in Suites Express Check-in and Check-out Services Laundry & Valet Service Postal / Courier Service Travel & Transportation Airport Transfer Car Rental Service Taxi & Limousine Service Shops Foreign Exchange Counter Gift Shop Food & Beverages 24-hour Room Service 5 Restaurants & 2 Bars Cake Shop Lobby Lounge Business Centre The Business Centre at Shangri-La Hotel, Surabaya, offers many business amenities for the discerning executive traveller. Business amenities include: Facilities  Audiovisual Equipment Broadband Internet Access Conference call / Video Conferencing Facilities LCD, Overhead & Slide Projector Meeting Rooms / Boardrooms Mobile Phones Services  Binding Services Courier Services Facsimile Services Laser Printing & Photocopying Services Printers & Scanners Word Processing / Translation / Interpretation Services
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Map & Directions

 Map & Directions

Map & Directions

The prestigious Shangri-La Surabaya is a 30-minute drive from Juanda International Airport.
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Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility

Shangri-La Surabaya has long been committed to social responsibility. Since 2020, we adopted young children from SD Tanwir for our Embrace project. We provide engaging activities, educative classes, parental training to the kids' parents, and helping to refurbish the classes.
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Address

JL. May. Jend. Sungkono 120, Surabaya 60256 Indonesia

Phone

(62 31) 6003 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: