Our dedicated and experienced staff goes above and beyond to cater to the unique needs of every guest, offering a comprehensive range of top-tier services and world-class facilities. Whether it's personalized attention, luxurious amenities, or seamless assistance, we ensure an exceptional guest experience.

Should you require any service not listed here, please contact us and we will try to assist in any way we can.

• Clinic
• Conference Facilities 
• Facilities for the Physically Challenged
• Non-smoking Rooms
• Safe Deposit Box
• Wireless Internet in Public Areas

• Babysitting / Child Care (4 years and above)

• Butler Service in Villas and Seaview Suite
• Shoeshine Service
• Express Check-in and Check-out Services
• Foreign Exchange Service
• House Doctor on Call
• IT Butler
• Laundry & Valet Service
• Postal / Courier Service

• Private Van Transfer from Boracay Airport to Shangri-La's Mabuhay Lounge
• Private Speedboat Transfer from Mabuhay Lounge directly to the resort
• Airport Butler Service
• Private Sedan
• White Beach Shuttle Service

• Regalo Boutique
• Eco Center
• Lu-Ro

• 24-hour Room Service
• 4 Restaurants & 2 Bars

Our business services include:

Through Concierge:

• Airline Ticket Handling
• Courier & Parcel Services

Through Front Office:

• Handling of Incoming / Outgoing Faxes
• Mailing Services
• Printing

Through Entertainment Zone:

• Computers with Broadband Internet Access
• Equipment Rental