Services & Facilities
Indulge your every need


View full 360° VR tour here.



Our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

Should you require any service not listed here, please contact us and we will try to assist in any way we can.

  • Clinic
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Non-smoking Rooms
  • Safe Deposit Box
  • Wireless Internet in Public Areas
  • Babysitting / Child Care (4 years and above)
  • Butler Service in Villas and Seaview Suite
  • Shoeshine Service
  • Express Check-in and Check-out Services
  • Foreign Exchange Service
  • House Doctor on Call
  • IT Butler
  • Laundry & Valet Service
  • Postal / Courier Service
Travel & Transportation
  • Private Van Transfer from Boracay Airport to Shangri-La's Mabuhay Lounge
  • Private Speedboat Transfer from Mabuhay Lounge directly to the resort
  • Airport Butler Service
  • Private Sedan
  • White Beach Shuttle Service
  • Regalo Boutique
  • Eco Center
  • Lu-Ro
Food & Beverage
  • 24-hour Room Service
  • 4 Restaurants & 2 Bars
Business Centre Facilities

Our business services include:

Through Concierge:

  • Airline Ticket Handling
  • Courier & Parcel Services

Through Front Office:

  • Handling of Incoming / Outgoing Faxes
  • Mailing Services
  • Printing

Through Entertainment Zone:

  • Computers with Broadband Internet Access
  • Equipment Rental


Barangay Yapak, Boracay Island, Malay, Aklan 5608 Philippines


(63 36) 288 4988

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: