The health and safety of our guests and colleagues is of paramount importance to us. Island Shangri-La remains committed to providing a safe and pleasant environment through Shangri-La Cares, our group’s commitment to elevating its already rigorous hygiene and safety protocols for all properties worldwide. 

For guests and visitors to enter our hotel, you must comply with the government requirements in Hong Kong SAR, including:

• Mandatory mask-wearing in all public areas, except while eating and drinking
• Record your arrival and departure on the LeaveHomeSafe mobile app
• All dine-in guests entering our catering premises must scan the LeaveHomeSafe QR code with vaccination record or exemption certificates in the mobile app
• Temperature check when entering our hotel
• The latest social distancing measures

We are excited to share that in our continuous efforts to elevate the Island Shangri-La experience, we are currently carrying out some refurbishment work in designated guestroom floors. While every effort will be made to minimise any inconvenience to our guests, we do expect some noise disturbance from Mondays to Fridays between 9am and 9pm and Saturdays between 9am and 7pm. 
 
An enhancement work will also be carried out in our Health Club and swimming pool on Level 8 from 15 February, from Mondays to Saturdays between 9:30am and 12:00pm, 2:00pm and 6:30pm. The Swimming Pool will be temporarily closed from 2 January 2022 while the Health Club will be closed from 15 February. Guests who would like to work out or enjoy massage treatment during their stay can use the mini gym and temporary massage room located on designated guestroom floors. During this period, the Health Club will remain closed according to the government-mandated measures.
 
Horizon Club Lounge is located on Level 7 and open from 1pm – 9pm daily.
 
As always, we will do our very best to ensure that you have an enjoyable experience with us. For further enquiries, you can contact us at (852) 2877 3838 or hongkong@shangri-la.com.