Press Release

+ Add More Rooms

Press Release


Shangri-La’s Rasa Ria Resort & Spa, Kota Kinabalu has started its ‘Plastic-Free’ campaign to help reduce its plastic footprint.

“We are committed to identifying our plastic footprint in the resort, then working on a plan to reduce our plastic single-use items. On 1 February 2018, we implemented no plastic straws in the resort, which was met with outstanding enthusiasm by our colleagues and guests. Rasa Ria has always been committed to caring for the community and the education of conservation and practices to protect our environment. Our management and colleagues are excited to lead the way and to make a difference.” said Fiona Hagan, general manager of Rasa Ria, during her courtesy visit to YB Datuk Seri Panglima Masidi Manjun, minister of tourism, culture and environment, at his office recently.

According to the research done by the Plastic Disclosure Project (PDP), roughly 33 per cent of plastic for single use and approximately 85 per cent of the total global plastic used is not recycled. Looking to the future, Rasa Ria will go plastic-free by 1 April 2018 and usage of one-time use plastic straws and takeaway boxes will lessen by at least 250,000 per year.

The resort will be the first hotel within the group to work with the PDP in undertaking a baseline measurement of its plastic use and/or waste profile, so it can better manage, reduce and benefit from the efficient use of plastic with less waste and higher recovery rates

The PDP is focused on bringing innovation, technologies, creativity and collaborations together to address some of the challenges that face the ocean and our broader environment. Two preventative solutions to the plastic-waste issues are the PDP and Global Alert, both of which were announced at the 2010 Clinton Global Initiative in New York. Ocean Recovery Alliance is now working with both the United Nations Environment Programme (UNEP) and the World Bank’s Global Partnership for Oceans on PDP research and programmes for cities and their waste analysis.

In 2012, Rasa Ria took its very first step towards going plastic-free and built its in-house bottling plant that purifies water through filtration stages, producing still drinking water that is served throughout the resort. The 1.0-litre glass bottles of drinking water are designed to replace the use of plastic mineral-water bottles. This new process translated into a reduction of approximately 365,000 plastic drinking bottles per year. The resort is also ISO certified.

Rasa Ria’s plastic-free programme is also in line with Shangri-La’s key strategies to achieve excellence, to be committed to the environment through corporate social responsibility. The resort will also educate the community through its Embrace programme, guiding students from the local communities to practise a more efficient way of using plastic.

The resort is committed to making a difference in Sabah by reducing the environmental impact of plastic waste and by using plastic more efficiently and intelligently. In turn, this is expected to create a cleaner environment that will be beneficial for tourists in Sabah, the wildlife and, the beautiful ocean.

Shangri-La Hotels and Resorts remains committed to operating in an economically, socially and environmentally responsible manner whilst balancing the interests of diverse stakeholders. In striving to be a leader in corporate citizenship and sustainable development, a corporate-level CSR Committee drives the company’s initiatives in the strategic areas of stakeholder relations, environment, health and safety, supply chain and employees. These focus areas are unified under the umbrella brand of “Sustainability”, together with Shangri La’s core CSR projects “Embrace” and “Sanctuary”. Hotel-level Embrace programmes focus on Shangri-La’s Caring People Project, which aims to promote the level of education and health support in underprivileged communities. Sanctuary programmes concentrate on Shangri-La’s Care for Nature Project, which promotes the conservation and restoration of biodiversity. For more information, please visit the group’s CSR section on.


  • Regina Sulit-Lain
  • Director of Communications
  • Shangri-La’s Rasa Ria Resort & Spa, Kota


  • Tel (Direct): (60 88) 796 850
  • Fax: (60 88) 792 777
  • E-mail:
  • Web:
  • Charlene Tan
  • Communications Executive
  • Shangri-La’s Rasa Ria Resort & Spa, Kota


  • Email:
  • Web:

Press Contact

Regina Sulit
Director of Communications


(60 88) 797 888


(60 88) 791 777


View Global PR Contacts