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Awards

Global recognition for welcoming hospitality

We are honoured to receive recognition for our legendary Asian hospitality.

Here are our recent awards:

2020 Awards
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2020
  • The Spa - 2020 World Luxury Spa Awards, World Luxury Awards
  • Gold - Best Sustainability Initiative in the International Category, M&C Asia Stella Awards 2020
  • Winner of The Best Luxury Wellness Retreats in Malaysia, Luxury Lifestyle Awards 2020
  • 2020 TripAdvisor Travellers’ Choice, TripAdvisor
2019 Awards
  • ASEAN MICE Venue Award by ASEAN MICE Venue Standard 2019
  • Most Interesting Event Excellence Award (1,000 persons and below) by Malaysia Business Events Awards 2019
  • Little Luxie Awards for Best Luxury Resort in Malaysia by Five Star Kids, Australia 2019
  • Recommended 5.9/6 on Holiday Check 2019
  • Dian Ping Customer Review Awards 2019 - Sampan Bar
  • Dian Ping Customer Review Awards 2019 - Kozan Teppan-Yaki
  • Dian Ping Customer Review Awards 2019 - Oceano Italian Restaurant
  • Dalit Bay Golf and Country Club, Best Golfing Experience – Sabah Tourism Awards 2019
  • Certificate of Excellence Hall of Fame 2019, Shangri-La’s Rasa Ria Resort & Spa, TripAdvisor
  • Certificate of Excellence Hall of Fame 2019, Rasa Ria Reserve by Shangri-La, TripAdvisor
  • Certificate of Excellence Hall of Fame 2019, Kozan Teppan-Yaki, TripAdvisor
  • Certificate of Excellence Hall of Fame 2019, Naan – Flavours of India, TripAdvisor
  • Certificate of Excellence 2019 – Tepi Laut, TripAdvisor
  • Certificate of Excellence 2019 – Coffee Terrace, TripAdvisor
  • Certificate of Excellence 2019 – Oceano Italian Restaurant, TripAdvisor
  • Top Production Hotel 5 Star 2019, Ctrip
  • People's Choice Awards 2019, Par Golf
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2019
  • 华人礼遇酒店Chinese Preferred Hotel 2019
  • Ranked 10th of Top 25 Hotels in Malaysia, TripAdvisor 2019 Travellers’ Choice
  • Ranked 9th of Top 25 Luxury Hotels, TripAdvisor 2019 Travellers’ Choice
  • Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2019 Travellers’ Choice
2018 Awards
  • Malaysia’s Best Golf Hotel 2018, World Golf Awards 2018
  • Voted No.2 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2018
  • Ranked 9th of top 10 Best Hotel & Resorts Malaysia, DestinAsia Readers’ Choice Awards 2018
  • WOW! Best Family Destination Hotel 2018, Shanghai WOW!
  • Best Business Partner 2018, Century Holiday International Travel Group
  • Top 100 Luxury Award Winner 2018, Hotels.com
  • Bronze Award 2018, Rakuten Travel
  • Best Newcomer in Asia, 2018 Condé Nast Johansens Award for Excellence (UK)
  • Bronze Winner for Favourite Hotel - Family Trip by Expat Living Readers’ Choice 2018
  • Agoda - Golden Circle Award Winner 2018
  • Ranked 13th of Top 25 Hotels in Malaysia, TripAdvisor 2018 Travellers’ Choice
  • Ranked 7th of Top 25 Luxury Hotels, TripAdvisor 2018 Travellers’ Choice
  • Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2018 Travellers’ Choice
     

 2017 Awards  

  • Ranked No.1, Excellence in 5-Star Hotel Services (Hotel/ Resort), Sabah Tourism Awards 2017
  • Naan – Flavour of India, Best Restaurant - Sabah Tourism Awards 2017
  • Dalit Bay Golf and Country Club, Best Golfing Experience – Sabah Tourism Awards 2017
  • Ranked No.1 in Best Family Resort - Malaysia 2017, Holidays with Kids (Australia)
  • Ranked No. 1 in Favourite Luxury Resort, Southern China Extreme Tourism Award 2017, Guangzhou Daily
  • Ranked No. 18 in Hot 25 Family Hotels in Asia, Best In Travel 2017, SmartTravelAsia.Com
  • One of the Top 10 Golf Courses in Asia 2016, Destinations of The World News (Middle East)
  • One of the Top 20 Best Overseas Luxury Resorts, Gold List 2017, Luxury Travel (Australia)
  • One of the Hot 25 Family Hotels in Asia, SmartTravelAsia.com Best in Travel Poll 2017 (Hong Kong)
  • Top 10 Best Hotels in Malaysia, DestinAsian Readers’ Choice Awards 2017 (Singapore)
  • Ranked No.13 in Top 25 Hotels in Malaysia, TripAdvisor 2017 Travellers’ Choice
  • Ranked No.7 in Top 25 Luxury Hotels, TripAdvisor 2017 Travellers’ Choice
  • Ranked No.15 in Top 25 Hotels for Service - Malaysia, TripAdvisor 2017 Travellers’ Choice
  • Ranked No.1 in Best Supporting Hotel 2017, Ctrip
 
 2016 Awards 
  • Ranked Top 10 Golf Courses in Asia, Destinations of The World News
  • NAAN - Flavour of India - Best Restaurants, Malaysia Tatler   
  • Ranked No.1 - Best Family Resort - Malaysia, Holidays with Kids (AUSTRALIA)   
  • Ranked No.9 - Top 25 Luxury Hotels - Malaysia - 2016 Travellers' Choice Winner - TripAdvisor   
 

2015 Awards 

  • NAAN - Flavour of India - Best Restaurants, Malaysia Tatler 
  • Excellence in 5-Star Hotel Services (Resort), Tourism Malaysia Awards (MALAYSIA)  
  • Excellence in 5-Star Hotel Services (Hotel/ Resort), Sabah Tourism Awards  
  • Best Spa Experience(Hotel/Resort), Sabah Tourism Awards  
  • Ranked No.1 - Best Family Resort - Malaysia, Holidays with Kids (AUSTRALIA)  
  • Ranked No.3 - Top 25 Luxury Hotels - Malaysia - 2015 Travellers' Choice Winner - TripAdvisor  
  • Ranked No.5 - Top 25 Hotels - Malaysia - 2015 Travellers' Choice Winner - TripAdvisor  
  • Ranked No.6 - Top 25 Hotels for Service - Malaysia - 2015 Travellers' Choice Winner - TripAdvisor  
  • Ranked No.9 - Top 25 Hotels for Romance - Malaysia - Travellers' Choice Winner - TripAdvisor  

2014 Awards 

  •  NAAN - Flavour of India - Best Restaurants, Malaysia Tatler 
  •  Excellence in 5-Star Hotel Services (Resort), Tourism Malaysia Awards (MALAYSIA)  
  •  Shangri-La's Rasa Ria Resort - Malaysia's Best Golf Hotel  
  •  Outstanding Award - The National Occupational Safety and Health  
  •  Ranked No.1 - Best Family Resorts - Malaysia, Holidays with Kids (AUSTRALIA)  
  •  Top 20 Asia & India Oversea Holiday Hotels, Conde Nast Readers' Travel Awards  
  •  Best of Blue - Outstanding Hotel Partner, Booking.com  
  •  Best Resort Experience, Winner, Best of Malaysia Awards  
  •  Best Family Stay, Excellence Award, Best of Malaysia Awards  
  •  CHI, The Spa, Best Spa Experience, Excellence Award, Best of Malaysia Awards  
  •  Best Service at a Hotel/ Resort, Excellence Award, Best of Malaysia Awards  
  •  NAAN - Flavour of India - Best Restaurants, Malaysia Tatler  
  •  Malaysia's Best Golf Hotel, World Golf Award  
  •  Shangri-La's Rasa Ria Resort - Certificate of Excellence, Tripadvisor  
  •  Nature Reserve - Certificate of Excellence, Tripadvisor  
  •  NAAN - Flavour of India - Certificate of Excellence, Tripadvisor  
  •  Australia’s Top 10 Family-Friendly Resorts - Malaysia, Holidays with Kids magazine  
  •  Ranked No.1 Hotel in Kota Kinabalu and No.4 Best Luxury Hotels in Malaysia, TripAdvisor Travellers’ Choice  
  •  ASEAN Green Hotel Award 2014,ASEAN Tourism Standard  

2013 Awards 

  •  Golden Award (Resort Section), Rakuten Award  
  •  NAAN - Flavour of India - Best Restaurants, Malaysia Tatler 
  •  Naan, Flavours of India, Best Indian Restaurant, Tourism Malaysia Awards  
  •  Coast Restaurant and Bar, Best International Restaurant, Tourism Malaysia Awards  
  •  Dalit Bay Golf and Country Club, Top 10 Best Courses in Malaysia, Asian Golf Awards  
  •  Excellence in 5-Star Hotel Services (Resort),Sabah Tourism Awards  
  •  CHI, The Spa, Best Spa Experience(Hotel/Resort), Sabah Tourism Awards  
  •  Coast Restaurant and Bar, Best Restaurant(Hotel/Resort), Sabah Tourism Awards  
  •  Top 10 Family Resorts-Malaysia, Holidays with Kids (AUSTRALIA)  
  •  Certificate of Excellence, TripAdvisor  
  •  Top 25 Hotels in Malaysia, TripAdvisor Travellers’ Choice  

2012 Awards 

  •  NAAN - Flavour of India - Malaysia's Best Restaurants, Malaysia Tatler   
  •  Australia’s Top 10 Family-Friendly Resorts-Malaysia, Holidays with Kids magazine (AUSTRALIA)  
  •  TripAdvisor Travellers’ Choice, TripAdvisor  
  •  Naan, Flavours of India, Best Indian Restaurant, Tourism Malaysia Awards  
  •  Coast Restaurant and Bar, Best International Restaurant, Tourism Malaysia Awards  

2011 Awards  

  •  Coast - Malaysia's Best Restaurants, Malaysia Tatler  
  •  NAAN - Flavour of India - Malaysia's Best Restaurants, Malaysia Tatler    
  •  Excellence in 5-Star Hotel Services (Resort), Tourism Malaysia Awards (MALAYSIA)  
  •  Top 10 Family Resorts Malaysia, Holiday with Kids Readers’ Choice Award, Holidays with Kids magazine(AUSTRALIA)  

2010 Awards 

  •  Coast - Malaysia's Best Restaurants, Malaysia Tatler  
  •  NAAN - Flavour of India - Malaysia's Best Restaurants, Malaysia Tatler  
  •  ASEAN Green Hotel Award, ASEAN Tourism Standard  
  •  One of Asia’s Top 10 Family Resorts, Holidays with Kids magazine (2nd consecutive year)  

2009 Awards 

  •  One of Asia’s Top 10 Family Resorts , Holidays with Kids magazine (AUSTRALIA)  
  •  Best Hotel for Leisure Facilities in Asia, Condé Nast Traveller "Gold List" (UK) 

For more details or other press enquiries, please contact our Director of Marketing:

Saurabh Upadhyay
Saurabh.upadhyay@shangri-la.com
Tel: (60 88) 797 888

Phone

(60 88) 797 888

Fax

(60 88) 792 777

Email

Location

Pantai Dalit, PO Box 600, Tuaran, Kota Kinabalu, Sabah,, 89208, Malaysia