About the Hotel
Your Shangri-La Story
Splash, slide & family fun
Shangri-La Golden Sands is a 4-star resort catering to families with child-friendly facilities. The resort offers comfortable guestrooms and suites including Splash Zone mini waterpark, Adventure Zone and Kids Club offering endless activities for hours of fun. Savour international fare at the all-day dining Garden Café or Italian specialities at Sigi’s Bar & Grill on the beach. There is much to keep young and young-at-heart travellers happily occupied.
Corporate Social Responsibility
Corporate Social Responsibility
At Shangri-La Golden Sands, Penang, we prioritize preserving local communities' way of life, traditions, and minimizing environmental impact. Our commitment to environmental sustainability guides our actions.
Learn MoreExplore Penang
Explore Penang
Penang's rich cultural heritage is evident in captivating sights, drawing curious explorers. With Southeast Asia's largest pre-World War II building collection and charming colonial architecture, it became a UNESCO World Heritage Site in 2008.
Learn MoreServices & Facilities
Services & Facilities
At Shangri-La Golden Sands, guest satisfaction is our utmost priority. Whether you're here for a family vacation or a leisurely escape, our dedicated team is committed to meeting your every need. We take pride in offering an extensive range of services and amenities to enhance your experience. However, should you have any additional requests or special requirements not covered in our offerings, please reach out to us at [email protected]. Your comfort and convenience are paramount, and we are devoted to ensuring your stay with us exceeds expectations. Please feel free to communicate any further assistance you may require during your time at our resort.
Facilities
Clinic
Conference Facilities
Facilities for the Physically Challenged
Main pool and children's pool
Parking Facilities
Safe
Deposit Box
WiFi access
Chi, The
Spa (at Shangri-La Rasa Sayang, Penang)
Services
Express Check-in and Check-out Services
Travel and
Transportation
Airport Transfer
City Shuttle
Service (Limited seats available)
Taxi and Limousine Service
No. 101: Rapid Penang bus
from Teluk Bahang to Weld Quay and No. 102: Rapid Penang bus from Teluk Bahang to the Airport stop just outside of our resort
Food & Beverages
24-hour Room Service
Garden Cafe
Sigi's Bar & Grill on the Beach
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
2024
Shangri-La Golden Sands wins ASEAN Green Hotel Standard 2024-2026 by ASEAN Tourism Standard – Received in January 2024
Shangri-La Golden Sands wins ASEAN MICE Venue Standard 2024-2026 (National Level) by ASEAN Tourism Standard – Received in April 2024
Shangri-La Golden Sands is recognised as one of the Best Family Resorts in Malaysia 2024 by Travel + Leisure Southeast Asia and Little Steps Asia – Received in May 2024
Shangri-La Golden Sands is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2024 by Holidays With Kids – Received in September 2024
Shangri-La Golden Sands received 4-star rating from Ministry of Tourism, Arts and Culture Malaysia – Received in October 2024
2023
Shangri-La Golden Sands is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2022 by Holidays With Kids – Received in May 2023
2022
Shangri-La Golden Sands wins ASEAN Green Hotel Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022
Shangri-La Golden Sands wins ASEAN MICE Venue Standard 2022-2024 (National Level) – Received in March 2022
Shangri-La Golden Sands is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2021 by Holidays With Kids – Received in Apr 2022
Shangri-La Golden Sands received Green Hotel Certification by Ministry of Tourism, Arts and Culture – May 2022
2021
Shangri-La Golden Sands is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in August 2021
Shangri-La Golden Sands received “Clean & Safe Malaysia” Hygiene and Safety Label by Bureau Veritas Certification (M) Sdn. Bhd. – Received in December 2021
2020
Shangri-La Golden Sands receive 8.2/10 rating in Guest Review Awards 2020 by Booking.com – February 2020
2019
Shangri-La Golden Sands ranked #10 in the Top 10 Hotels for Families in the TripAdvisor Travellers’ Choice Award 2019 – January 2019
Shangri-La Golden Sands receive 8.2/10 rating in Guest Review Awards 2018 by Booking.com – February 2019
Shangri-La Golden Sands is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019
Shangri-La Golden Sands is recognized as the Top 20 Best Hotels for Honeymoon in Malaysia by Travel Myth – July 2019
Shangri-La Golden Sands is recognized as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2019 by Holidays With Kids – Received in September 2019
For more details or other press enquiries, please contact our Director of Communications:
Suleiman Tunku Abdul Rahman
[email protected]
Tel: (604) 888 8888
Learn MoreMap & Directions
Map & Directions
Shangri-La Golden Sands is just 20 minutes from George Town and 45 minutes from Penang International Airport.
View full 360° VR tour here.
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