About the Hotel

Your Shangri-La Story

Discover tropical charms in a cerulean haven

Shangri-La Golden Sands is recognized as one of Malaysia’s leading resorts catering to families with child friendly facilities. The 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation. Great value, quality and choices abound in this family-oriented resort will surely keep any multi-generational staying guests happily occupied. With 387 comfortable guestrooms and suites that face verdant hills or seafacing rooms with amazing ocean view, the hotel caters to the needs of everyone from couples to big families. Some room types even feature Murphy pull-down beds. When not in use, children have more space to play. There is the family room with a huge balcony and a series of connecting rooms perfect for families and kids. Childcare services are available, allowing parents on holidays with their family to enjoy some private time away from their children. At the Kids Club, kids eat free and are kept entertained from morning until evening. At Splash Zone, our mini waterpark, children and toddlers can interact safely; playing on the soft non-slip splash pad and many water features, such as spray fountains and tipping buckets ensure choices for many hours of fun. Next to the Splash Zone, there are 3 amazing water slides, each with different heights leading straight to the children’s pool. One of the two big swimming pools has a shallow and shaded area for kids. Parents can take their seats under the parasol and watch them play until their hearts’ content.
In between the 2 large swimming pools is a whirlpool under the palm trees for adults to soak and loll about in comfort.Holidaymakers can stroll around the big and beautiful garden with lots of open space for sunbathing and lounging about in the centre of the 2 amazing pools while sipping on freshly cut coconut on hand, great for cooling off after spending some time under the sun.The Cool Lounge at the main lobby serves as a transit area for early arrivals and late departures. This is where guests may read and surf the net, while enjoying sandwiches and light snacks with freshly brewed coffee, tea or squeezed fruit juices. If you are a weight conscious traveller, the Gymnasium adjacent to the Cool Lounge features a variety of machines and weights to suit your needs.The Lobby Lounge with its open-air layout makes an ideal venue for relaxation in the balmy tropics with its afternoon tea, range of refreshing beverages and light snacks. In the evening, the lounge comes alive with a resident band belting out evergreen classics and contemporary hits.At the all-day dinning Garden Café, which serves reasonably priced, wide selections of Western and Asian a la carte with Chinese and Malaysian delights among them as well as casual meals such as pasta and sandwiches. Not only is the food delicious, the weekly buffet is known to be sumptuous, offering good value for money.If you prefer authentic Italian pastas, spaghetti and thin crust pizza, head on over to family-friendly Sigi’s Bar & Grill on the beach. This casual outlet has a beautiful beachfront location, with hearty Italian fare as its menu and choice of dining indoors or outdoors. Most diners prefer to dine outdoors on the upper deck or by the patio for a cool al fresco dining experience. Sigi’s is an ideal venue for drinks in the evening with live entertainment and a bar facing the swimming pool.The resort also boasts a 9-hole mini Pitch and Putt next to Adventure Zone and offers a range of recreational activities available daily, such as workout classes in the pool, cooking demonstrations, craft making courses, snake show, pool games and many worthwhile activities to occupy your time and pick up a thing or two!Staff members are polite and helpful so that you feel at home and welcome. If you were to venture outside the resort, there is Batu Feringgi Night Bazaar right in front of the hotel driveway where you can buy almost everything at great bargain prices, from shoes, apparel, souvenirs, handbags, accessories to arts and local handicraft. The resort also provides daily shuttle bus service to George Town and back to make your forays to the city centre highly convenient.

Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility

Corporate social responsibility (CSR) is a part of Shangri-La Golden Sands, Penang, as its memorable experiences and warm welcome. In all activities, we aim to preserve and respect local communities' way of life and traditions and endeavour to minimise our impact on the environment by adhering to environmental sustainability policy.
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Explore Penang

Explore Penang

Explore Penang

Pulau Pinang, the "Island of the Betelnut Tree", has long been an inviting destination for traders and travellers. The resort is also less than an hour away from George Town, the oldest colonial city in the country.Penang was founded by British in 1786 and had a century-long history of trade with China, India, the Middle East and Europe. This historical spice trading port offers the curious explorer a wealth of fascinating sights that reflect its diverse heritage up until. With the largest number of pre-World War II buildings in South-East Asia and its charming colonial architecture, the city was recognized as a UNESCO World Heritage Site in 2008.
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Services & Facilities

 Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.FacilitiesClinicConference FacilitiesFacilities for the Physically ChallengedNon-smoking RoomsParking FacilitiesSafe Deposit BoxWiFi accessChi, The Spa (at Shangri-La Rasa Sayang, Penang) ChildrenBabysitting / Child Care - within the resort grounds only ServicesShoeshine ServiceExpress Check-in and Check-out Services Travel and Transportation Airport TransferCity Shuttle Service (Limited seats available)Taxi and Limousine ServiceTour DeskNo. 101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang bus from Teluk Bahang to the Airport stop just outside of our resort Food & Beverages24-hour Room Service2 Restaurants & 1 BarLobby Lounge Nearby Attractions  Batu Feringgi Night Market (2 minutes away)Tropical Spice Garden (10 minutes away)Penang Butterfly Farm (20 minutes away)Teluk Bahang Fishing Village (20 minutes away) Penang National Park (20 minutes away)Escape Theme Park (20 minutes away)Teluk Bahang Dam (25 minutes away)Balik Pulau Town (40 minutes away)Durian Orchards (40 minutes away)Gurney Plaza and Gurney Paragon (30 minutes away)UNESCO Heritage City of George Town (25 minutes away) Penang War Museum (55 minutes away)Penang Camera Museum (25 minutes away)Penang 3-D Museum (25 minutes away)Penang Peranakan Mansion (25 minutes away)Penang Colonial Museum (25 minutes away)Penang State Museum (25 minutes away)Fort Cornwallis (25 minutes away)Penang Botanical Gardens (35 minutes away)Penang Hill (40 minutes away)Penang Owl Museum (40 minutes away)Sultan Abdul Halim Muadzam Shah Bridge (60 minutes away)
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Map & Directions

Map & Directions

Map & Directions

Shangri-La Golden Sands is just 20 minutes from George Town and 45 minutes from Penang International Airport.     View full 360° VR tour here.
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Awards

Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards: 2020  GSH receive 8.2/10 rating in Guest Review Awards 2020 by Booking.com – February 2020 2019  GSH ranked #10 in the Top 10 Hotels for Families in the TripAdvisor Travellers’ Choice Award 2019 – January 2019 GSH receive 8.2/10 rating in Guest Review Awards 2018 by Booking.com – February 2019 GSH is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019 GSH is recognized as the Top 20 Best Hotels for Honeymoon in Malaysia by Travel Myth – July 2019 GSH is recognized as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2019 by Holidays With Kids – Received in September 2019 For more details or other press enquiries, please contact our Director of Communications: Suleiman Tunku Abdul Rahmansuleiman.tar@shangri-la.comTel: (604) 888 8888
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Address

Batu Feringgi Beach, Penang 11100 Malaysia

Phone

(60 4) 886 1911

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: