Corporate social responsibility (CSR) is a part of Shangri-La Golden Sands, Penang, as its memorable experiences and warm welcome. In all activities, we aim to preserve and respect local communities' way of life and traditions and endeavour to minimise our impact on the environment by adhering to environmental sustainability policy.

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.FacilitiesClinicConference FacilitiesFacilities for the Physically ChallengedNon-smoking RoomsParking FacilitiesSafe Deposit BoxWiFi accessChi, The Spa (at Shangri-La Rasa Sayang, Penang) ChildrenBabysitting / Child Care - within the resort grounds only ServicesShoeshine ServiceExpress Check-in and Check-out Services Travel and Transportation Airport TransferCity Shuttle Service (Limited seats available)Taxi and Limousine ServiceTour DeskNo. 101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang bus from Teluk Bahang to the Airport stop just outside of our resort Food & Beverages24-hour Room Service2 Restaurants & 1 BarLobby Lounge Nearby Attractions  Batu Feringgi Night Market (2 minutes away)Tropical Spice Garden (10 minutes away)Penang Butterfly Farm (20 minutes away)Teluk Bahang Fishing Village (20 minutes away) Penang National Park (20 minutes away)Escape Theme Park (20 minutes away)Teluk Bahang Dam (25 minutes away)Balik Pulau Town (40 minutes away)Durian Orchards (40 minutes away)Gurney Plaza and Gurney Paragon (30 minutes away)UNESCO Heritage City of George Town (25 minutes away) Penang War Museum (55 minutes away)Penang Camera Museum (25 minutes away)Penang 3-D Museum (25 minutes away)Penang Peranakan Mansion (25 minutes away)Penang Colonial Museum (25 minutes away)Penang State Museum (25 minutes away)Fort Cornwallis (25 minutes away)Penang Botanical Gardens (35 minutes away)Penang Hill (40 minutes away)Penang Owl Museum (40 minutes away)Sultan Abdul Halim Muadzam Shah Bridge (60 minutes away)

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards: 2022  GSH wins ASEAN Green Hotel Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022 GSH wins ASEAN MICE Venue Standard 2022-2024 (National Level) – Received in March 2022 GSH is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2021 by Holidays With Kids – Received in Apr 2022 GSH received Green Hotel Certification by Ministry of Tourism, Arts and Culture – May 2022 2021  GSH is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in August 2021 GSH received “Clean & Safe Malaysia” Hygiene and Safety Label by Bureau Veritas Certification (M) Sdn. Bhd. – Received in December 2021 2020  GSH receive 8.2/10 rating in Guest Review Awards 2020 by Booking.com – February 2020 2019  GSH ranked #10 in the Top 10 Hotels for Families in the TripAdvisor Travellers’ Choice Award 2019 – January 2019 GSH receive 8.2/10 rating in Guest Review Awards 2018 by Booking.com – February 2019 GSH is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019 GSH is recognized as the Top 20 Best Hotels for Honeymoon in Malaysia by Travel Myth – July 2019 GSH is recognized as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2019 by Holidays With Kids – Received in September 2019 For more details or other press enquiries, please contact our Director of Communications: Suleiman Tunku Abdul Rahman suleiman.tar@shangri-la.com Tel: (604) 888 8888