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Shangri-la Hotel, Surabaya Announces New General Manager

Shangri-la Hotel, Surabaya Announces New General Manager

Surabaya, 9 September 2016 – Hong Kong-based Shangri-La Hotels and Resorts, one of the world’s premier hotel companies, recently appointed Sigi Bierbaumer as the new general manager of Shangri-La Hotel, Surabaya with effect from September 2016.  Prior to joining Shangri-La Hotel, Surabaya, he was the pre-opening (task force) general manager of Shangri-La's Hambantota Resort & Spa, Sri Lanka.
Bierbaumer, an Austrian national, has 37 years of hospitality experience, working in various positions within the hotel industry, including executive chef, director of food and beverage, resident manager and general manager. He has been with Shangri-La Hotels and Resorts for 24 years, with a broad spectrum of hospitality experience of over three decades, Mr. Sigi has played a crucial role in operations, renovations, re-positioning and assisting in brand augmentation at Indonesia, Malaysia, Phillipine, Thailand, China, Myanmar and Sri Lanka.
He shares: “I’m delighted to be back in Surabaya, it was my home for quite a number of years in the past and it always has a special place in my heart, I find Surabaya people are very friendly. 
Shangri-la Hotel, Surabaya has been consistently recognised for its commitment towards service delivery, innovative products and trend settings. The year ahead promises many great things to come, as we are moving ahead to new levels of excellence to cater for our diversifying customer mix”, commented Mr. Sigi.
Besides providing guests the most comfortable and luxurious experience while staying in our hotel, we are also confident of setting high standard for the hospitality industry in the market,” added Mr. Sigi.
He had originally joined the group in 1992 as Executive Chef of the Shangri-La Golden Sands Resort in Penang.

Hong Kong-based Shangri-La Hotels and Resorts currently operates over 100 hotels with a room inventory of over 41,000.  Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services.  Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mauritius, Mongolia, Myanmar, Philippines, Qatar, Singapore, Sri Lanka, Sultanate of Oman, Taiwan, Thailand, Turkey, the United Arab Emirates and the United Kingdom.  The group has a substantial development pipeline with upcoming projects in Australia, Bahrain, mainland China, Cambodia, Indonesia, Malaysia and Saudi Arabia.  For more information, please visit

Press Contact

Renny Herwanto
Communications Manager


(62 31) 6003 8871


(62 31) 566 1570


Jl. May. Jend. Sungkono 120, Surabaya 60256, Indonesia


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