Map & Directions

Find your way to the seat of luxury

The prestigious Shangri-La Hotel, Surabaya, is a 30-minute drive from Juanda International Airport.

Airport Connections

There are several options to reach Shangri-La Hotel, Surabaya. Guests can choose between hotel limousine pick-up and taxi.

Hotel Limousine

You can book a limousine pick-up by providing your flight details and estimated time of arrival when booking online.

Alternatively, you can contact the hotel directly by calling (62 31) 6003 8888 or emailing

Please make your booking at least two days in advance.

Hotel Limousine Charges for Airport Pick-up

Airport Transfer to/from hotel

Car Type Charges
Innova IDR 420,000
Camry IDR 630,000
Alphard IDR 1,080,000

Rental for City Use - first 2 hours

Car Type Charges
Innova IDR 380,000

Rental for City Use - first 12 hours

Car Type Charges
Innova IDR 1,500,000
Elf IDR 1,650,000
Camry IDR 1,860,000
Alphard IDR 3,250,000

Complimentary Wi-Fi access is available in the limousine.


We recommend using only airport taxi services, which can be found in front of the departure area.

The fare for a one-way trip from the airport to the hotel is around IDR 150,000. The cost of a one-way trip from Pasar Turi or Gubeng Railway Station to the hotel is around IDR 100,000. The journey lasts about 30 minutes.

A surcharge of IDR 11,000 (USD 1) is levied upon every taxi leaving the hotel.

Driving Directions

  1. From the airport, head west, follow the signs for the Toll Freeway.
  2. At the end of the freeway, you will reach the Darmo Satelit area. Continue on the main street to Jalan May. Jend. Sungkono, where Shangri-La Hotel, Surabaya, is located.

    Valet parking charges at IDR 50,000. If you encounter any difficulties, please contact us at (62 31) 6003 8888.