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Your Shangri-La Story

Step into a sanctuary

& escape the bustling city

As Surabaya wakes to a new day, you gear up for a new adventure from the charming and enchanting Shangri-La Hotel, Surabaya. 

Lobby Lounge

As the only true luxury hotel in Surabaya, the warm Indonesian hospitality embraces you as soon as you enter the hotel. The lush greenery and excellent weather promise exciting rounds on the sprawling golf courses.

You waste no time and get down to it. The game is exhilarating – winning always is.

It’s now time for a relaxing massage to soothe those tired muscles. At the spa, the scents of traditional Indonesian oils suffuse your  senses, lulling all aches away.

Back in your room at the exclusive Horizon Club floor, the anticipation of exploring the city below tugs at you. This is the confluence of history, where the Indonesian nationalist movement began. Today, it is an urbane cosmopolitan city. It has a Chinatown, swanky malls, and even the first Indonesian mosque built in Chinese-style architecture.

You can’t cover everything in one day. But there’s no need to hurry, for time is on your side.

Night falls. With seven restaurants and bars, the choices at your disposal pose a challenge. Antipasti, hotpot and noodles, and Teppanyaki ice-cream tempt you at Jamoo restaurant. Your feet take you towards Shang Palace. Soon, fine Chinese cuisine delights your palate.

Under the canopy of a darkened sky, you slip between the luxurious sheets of your bed. This is bliss, right here, at Shangri-La Hotel, Surabaya.

Shangri-La Cares - Your Well-being In Our Care
Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Learn more about our health and safety commitment.

Shangri-La Hotel, Surabaya is the first in Surabaya to be awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas.

Learn more here


(62 31) 6003 8888


(62 31) 566 1570



JL. May. Jend. Sungkono 120, Surabaya, 60256, Indonesia

Check-in / Check-out

Check-in: 2pm
Check-out: 12noon



We accept the following cards: American Express, Diners Club, JCB, MasterCard, Visa and China UnionPay