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Services & Facilities

Complete your stay with our services & facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.

Facilities

  • Business Centre
  • Complimentary WiFi / Broadband Access
  • Facilities for the Physically Challenged
  • Hair / Beauty Salon
  • Non-smoking Rooms
  • Parking Facilities
  • Safe Deposit Box

Services

  • Butler Service in Suites
  • Express Check-in and Check-out Services
  • Laundry & Valet Service
  • Postal / Courier Service

Travel & Transportation

  • Airport Transfer
  • Car Rental Service
  • Taxi & Limousine Service

Shops

  • Drugstore
  • Foreign Exchange Counter
  • Gift Shop

Food & Beverages

  • 24-hour Room Service
  • 5 Restaurants & 2 Bars
  • Cake Shop
  • Lobby Lounge

Business Centre

The Business Centre at Shangri-La Hotel, Surabaya, offers many business amenities for the discerning executive traveller.

Business amenities include:

Facilities 

  • Audiovisual Equipment
  • Broadband Internet Access
  • Conference call / Video Conferencing Facilities
  • LCD, Overhead & Slide Projector
  • Meeting Rooms / Boardrooms
  • Mobile Phones

Services 

  • Binding Services
  • Courier Services
  • Facsimile Services
  • Laser Printing & Photocopying Services
  • Printers & Scanners
  • Word Processing / Translation / Interpretation Services
Phone

(62 31) 6003 8888

Fax

(62 31) 566 1570

Email

Location

JL. May. Jend. Sungkono 120, Surabaya, 60256, Indonesia