Services & Facilities

Complete your stay with our services & facilities

Shangri-La Hotel, Surabaya, offers an extensive range of services and facilities, supported by an experienced staff.

Please contact us if you require a service not listed here.

Facilities

  • Business Centre
  • Complimentary WiFi / Broadband Access
  • Facilities for the Physically Challenged
  • Hair / Beauty Salon
  • Non-smoking Rooms
  • Parking Facilities
  • Safe Deposit Box

Services

  • Butler Service in Suites
  • Express Check-in and Check-out Services
  • Laundry & Valet Service
  • Postal / Courier Service

Travel & Transportation

  • Airport Transfer
  • Car Rental Service
  • Taxi & Limousine Service

Shops

  • Drugstore
  • Foreign Exchange Counter
  • Gift Shop

Food & Beverages

  • 24-hour Room Service
  • 5 Restaurants & 2 Bars
  • Cake Shop
  • Lobby Lounge

Business Centre

The Business Centre at Shangri-La Hotel, Surabaya, offers many business amenities for the discerning executive traveller.

Business amenities include:

Facilities 

  • Audiovisual Equipment
  • Broadband Internet Access
  • Conference call / Video Conferencing Facilities
  • LCD, Overhead & Slide Projector
  • Meeting Rooms / Boardrooms
  • Mobile Phones

Services 

  • Binding Services
  • Courier Services
  • Facsimile Services
  • Laser Printing & Photocopying Services
  • Printers & Scanners
  • Word Processing / Translation / Interpretation Services
Phone

(62 31) 6003 8888

Fax

(62 31) 566 1570

Email

Location

JL. May. Jend. Sungkono 120, Surabaya, 60256, Indonesia