• Rooms
  • Horizon Club
  • Suites

Deluxe Room

Comfort and elegance define Deluxe Rooms. Indulge in luxurious beds and duvets set in an environment rich with modern Asian and Javanese accents.

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Executive Room

Extra space, large clear windows and elegant designs define Executive Rooms at
Shangri-La Hotel, Surabaya. These rooms occupy a corner of the hotel with wonderful views of Surabaya and nearby Darmo.

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About the Horizon Club

At Shangri-La, we understand that true luxury means quality time well spent. Whether travelling for business or pleasure, Horizon Club guests will enjoy an attentive and personalised level of service.

Our goal is to offer tailor-made, hassle-free travel experiences in some of the world’s most desirable destinations.

Horizon Club guests will enjoy Shangri-La’s unique spirit of hospitality, and a feeling of always being at home away from home. Benefits include bespoke holiday and business travel planning, as well as the following selection of amenities and services to match guests’ individual needs:

  • A Shangri-La representative will meet you at the airport to facilitate your arrival, when you book a hotel limousine transfer
  • A member of our executive staff will welcome you personally to the hotel
  • You will enjoy private check-in/check-out in your room, with the option of a late check-out until 4pm on the day of departure, subject to availability 
  • You will have a dedicated Club Concierge to take care of all your needs, including special travel arrangements and basic translation services
  • Tea, coffee or another hot beverage of your choice will be delivered to your room with your wake up call


Horizon Club guests will enjoy the convenient use of a private lounge, where facilities will include the following, with our compliments:

  • Daily breakfast
  • Evening cocktails and canapés
  • Beverages served all day
  • Wi-Fi and broadband Internet access
  • Wide selection of newspapers and magazines
  • Suit pressing and shoe shine service
  • Use of meeting room facilities for two hours per day

Horizon Club Deluxe Room

Horizon Club Deluxe Rooms feature a contemporary décor with rich earth tones. With all the amenities of Deluxe Rooms, plus exclusive Horizon Club privileges, these rooms are an excellent choice for the traveller who desires added personalized attention and services.

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Horizon Club Executive Room

Horizon Club Executive Rooms are defined by extra space and the finest amenities.

With all the amenities of Executive Rooms, plus exclusive Horizon Club privileges, these rooms are an excellent choice for the traveller who desires added personalized attention and services.

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Executive Suite

With extra space to spread out and work or relax, Executive Suites combine Surabaya’s most elegant accommodations with world-class Shangri-La service.

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Residence Suite

The fully-furnished Residence Suites, located on the 7th, 8th and 9th floors, feature high ceilings that enhance the overall elegance of each unit. Suitable for single occupants or a family of 4, with spacious living, dining and study areas.

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Bali Suite

Our Bali Suite offers 138 sqm of pure elegance and style. This suite is perfect for those who wish to entertain or simply enjoy the finer things in life during their stay in Surabaya.

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Presidential Suite

The Presidential Suite dominates the hotel’s top level. It offers accommodations suitable for celebrities, diplomats or the most critical business meetings.

This suite delivers the highest levels of elegance, sophistication, luxury and personal service.

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