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About The Horizon Club

Personalised service and exclusive privileges

At Shangri-La, we understand that true luxury means quality time well spent. Our goal is to offer tailor-made, hassle-free travel experiences with our distinctive brand of hospitality.

Located on Levels 37 to 40, Horizon Club floors are exclusive and all guests enjoy an attentive and personalised level of service. Benefits include bespoke holiday and business travel planning, as well as the following selection of amenities and services to match guests’ individual needs:

  • A Shangri-La representative will meet you at the airport to facilitate your arrival, when you book a hotel limousine transfer
  • A member of our executive staff will welcome you personally to the hotel
  • You will enjoy a private check-in/out in your room, with the option of a late check-out until 4pm on the day of departure
  • You will have a dedicated Club Concierge to take care of all your needs, including special travel arrangements and basic translation services
  • Tea, coffee or another hot beverage of your choice will be delivered to your room with your wake-up call


Horizon Club guests will enjoy the convenient use of a private lounge, where facilities include the following, with our compliments:

  • Light buffet breakfast daily from 6.30am to 9.30am or from 6.30am to 11am on weekends
  • Coffee, tea, fruit juices and soft drinks available all day
  • Evening drinks and canapés
  • Use of the Horizon Club boardroom for one hour per day
  • Access to more than 2,000 digital newspapers and magazines
  • Pressing of one suit or dress during your stay
  • Mineral water and seasonal fruits delivered to your room
  • Shoeshine service
  • Wireless and broadband Internet access
  • Purser service
  • Board games, books, tablets, binoculars and telescopes

Horizon Club Lounge will be opening soon.