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Services & Facilities

Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.


  • Complimentary high-speed wireless and wired Internet access throughout the hotel
  • Non-smoking rooms
  • Extensive conference, banqueting and events facilities
  • 24-hour Health Club
  • Facilities for persons with disabilities
  • Secure parking facilities
  • Safe deposit box
  • Events Concierge


  • Butler service in suites
  • 24-hour concierge service
  • Car rental service
  • Wi-Fi enabled limousine service
  • Complimentary shoeshine service
  • Express check-in and check-out
  • Foreign exchange counter
  • Laundry and valet service
  • IT butler
  • House doctor on call
  • In-room spa services
  • Business support facilities*


  • Special menus
  • Children's multistory indoor playground
  • Children's party rooms for birthdays and events
  • Children's pool

Travel & Transportation 

  • Airport transfer
  • Taxi and limousine service


  • Gift shop
  • Two-level retail arcade with 36 shops featuring fashion, sports, jewelry, accessories and dining

Dining & Entertainment 

  • 24-hour in-room dining
  • All day dining
  • Lobby lounge serving local and international cuisine
  • Chinese restaurant
  • Steakhouse
  • Burger and snack shop
  • Poolside South American restaurant and bar
  • Entertainment club

Events Concierge 

The Events Concierge at Shangri-La at the Fort, Manila, is a one-stop centre that offers professional and responsive services to event organizers and guests. Event and business support include, but are not limited to the following:

  • Audiovisual equipment
  • Computers with broadband access
  • LCD, overhead and slide projector
  • Meeting rooms / boardrooms
  • Mobile phones
  • Binding services
  • Conference call / videoconferencing facilities
  • Courier & facsimile services
  • Internet service
  • Photocopying and printing services
  • Word processing services

(63 2) 820 0888


(63 2) 865 3800



30th Street corner 5th Avenue Bonifacio Global City, Taguig City, Philippines