For business or leisure, our dedicated and experienced staff cater to the needs of guests through an extensive range of facilities and services.

If you require any service not listed here, please contact us and we will try to assist in any way we can.

Facilities 

• High-speed Wi-Fi and wired Internet access throughout the hotel
• Non-smoking establishment with a designated smoking area
• Extensive conference, banqueting and events facilities
• 24-hour health club, Kerry Sports Manila
• Facilities for persons with disabilities
• Secure parking facilities
• Safe deposit box
• Events concierge

Services 

• Butler service in suites
• 24-hour concierge service
• Car rental service
• Wi-Fi enabled limousine service
• Shoeshine service
• Express check-in and check-out
• Foreign exchange counter
• Laundry and valet service
• IT butler
• House doctor on call
• In-room and in-center spa services at the Spa at Kerry Sports
• Business support facilities*

Children 

• Special menus
• Children's multi-story indoor playground, Adventure Zone
• Children's party rooms for birthdays and events
• Children's pool play pool

Travel & Transportation 

• Airport transfer
• Taxi and limousine service

Shop 

• Two-level retail arcade featuring fashion, lifestyle, jewelry, accessories, home and dining brands

Dining & Entertainment

• 24-hour in-room dining
• All day dining at the High Street Café, nine culinary neighbourhoods, one High Street
• Specialty beverages, local and international cuisine at the High Street Lounge, your social space
• The crossroads of traditional and modern Chinese dining at Canton Road
• Prime selection of grain and grass-fed dry-aged beef, premium grilled seafood and meats at the Raging Bull Chophouse & Bar, where grit and grace take center stage
• Burgers with a conscience and an attitude of a rock star at Raging Bull Burgers
• Taste the flavours of Peru at Samba
• Freshly made treats with a conscious heart at Bake House
• It was year nineteen something at The Back Room

Events Concierge

The Events Concierge at Shangri-La The Fort, Manila, is a one-stop center that offers professional and responsive services to event organizers and guests. Event and business support include, but are not limited to the following:

• Audiovisual equipment
• Computers with broadband access
• LCD projector
• Meeting rooms / boardrooms
• Courier & facsimile services
• Internet service
• Photocopying and printing services
• Word processing services