Fast Facts

Hotel

Opening Date
August 1996

General Manager
Jean-Marc Michel

Total Number of Rooms

416 rooms consisting of:

  • 406 Guestrooms
  • 10 Suites

Architect
Tsao Che Ann, Singapore

History of the Building / Milestones
1996 - Introduction of 64-acres Nature Reserve with Orangutan Rehabilitation, a Conservation Programme
1996 - Completion of the 18-Hole Championship Golf Course, Dalit Bay Golf & Country Club
2008 - Completion of additional 2 blocks of 90 Premier Rooms, Ocean Wing
2012- Completion of Garden Wing Rooms and public area refurbishments

Location
Tuaran District

Awards
  • Shangri-la's Rasa Ria Resort - Certificate of Excellence, Tripadvisor, 2014
  • Nature Reserve - Certificate of Excellence, Tripadvisor, 2014
  • NAAN - Flavour of India - Certificate of Excellence, Tripadvisor, 2014
  • Australia’s Top 10 Family-Friendly Resorts - Malaysia, Holidays with Kids magazine, 2013
  • Ranked No.1 Hotel in Kota Kinabalu and No.4 Best Luxury Hotel in Malaysia, TripAdvisor Travellers’ Choice, 2014
  • ASEAN Green Hotel Award 2014, ASEAN Tourism Standard, 2014
  • Naan, Flavours of India, Best Indian Restaurant, Tourism Malaysia Awards, 2012/2013
  • Coast Restaurant and Bar, Best International Restaurant, Tourism Malaysia Awards, 2012/2013
  • Dalit Bay Golf and Country Club, Top 10 Best Courses in Malaysia, Asian Golf Awards, 2013
  • Excellence in 5-Star Hotel Services (Resort), Sabah Tourism Awards, 2013
  • CHI, Tha Spa, Best Spa Experience (Hotel/Resort), Sabah Tourism Awards, 2013
  • Coast Restaurant and Bar, Best Restaurant (Hotel/Resort), Sabah Tourism Awards, 2013
  • Top 10 Family Resorts-Malaysia, Holidays with Kids (AUSTRALIA), 2013
  • Certificate of Excellence, TripAdvisor, 2013
  • Top 25 Hotels in Malaysia, TripAdvisor Travellers’ Choice, 2013
  • Australia’s Top 10 Family-Friendly Resorts-Malaysia, Holidays with Kids magazine (AUSTRALIA), 2012
  • TripAdvisor Travellers’ Choice, TripAdvisor, 2012
  • Excellence in 5-Star Hotel Services (Resort), Tourism Malaysia Awards (MALAYSIA), 2011
  • Top 10 Family Resorts Malaysia, Holiday with Kids Readers Choice Award, Holidays with Kids magazine (AUSTRALIA), 2011
  • ASEAN Green Hotel Award, ASEAN Tourism Standard, 2010
  • One of Asia’s Top 10 Family Resorts, Holidays with Kids magazine (2nd consecutive year), 2010
  • ASEAN Green Hotel Award 2010
  • One of Asia’s Top 10 Family Resorts, Holidays with Kids magazine (AUSTRALIA), 2009
  • Best Hotel for Leisure Facilities in Asia, Condé Nast Traveller "Gold List" (UK), 2009