At Shangri-La, we understand that true luxury means quality time well spent. Whether travelling for business or pleasure, Horizon Club guests will enjoy an attentive and personalised level of service.

Our goal is to offer tailor-made travel experiences in some of the world’s desirable destinations.

Horizon Club guests will enjoy Shangri-La’s unique spirit of hospitality, and a feeling of always being at home away from home. Benefits include bespoke holiday and business travel planning, as well as the following selection of amenities and services to match guests’ individual needs:

• A Shangri-La representative will meet you at the airport to facilitate your arrival, when you book a hotel limousine transfer
• You will enjoy check-in/check-out at Horizon Club (Level 24), with the option of checking out as late as 4pm on the day of departure (subject to availability) 
• You will have a dedicated Club Concierge to take care of all your needs, including special travel arrangements and basic translation services
• Tea, coffee or another hot beverage of your choice will be delivered to your room with your wake up call
• Tainan city calls (excluding mobile and calling card calls)

Lounge  

Following the new pre-cautionary regulations announced by Tainan City government on 24 May 2021, Horizon Club Lounge service will be temporarily closed.

• Daily breakfast (A Take-away meal box service is available at CAFÉ at Far Eastern( Level 10), daily from 6:30 to 10:00)
• Evening cocktails and canapés from 5.30 p.m. to 7.30 p.m. is available for Take-away service daily at CAFÉ at Far Eastern (Level 10).