About the Rasa Wing

Designed with the sophisticated traveller in mind, the Rasa Wing is set amid the lush Shangri-La gardens and features a separate driveway and entrance. It offers some of the most elegant and spacious accommodation in Penang. In addition, the Rasa Wing allows guests to choose from 115 guest rooms, which each offer a different view.

Rasa Wing rooms come with the following benefits:

Breakfast – Spice Market Café (6.30am-10.30am) & Feringgi Grill (7am-10.30am)

An a la carte breakfast at Feringgi Grill for two adults and two children below 6 years old is exclusively offered to our Rasa Wing guests. Rasa Wing guests can also enjoy breakfast at Spice Market Café, which is located at the Garden Wing.

    Rasa Wing Lounge Privileges
    • Afternoon tea is served at the Rasa Lounge from 3pm to 4pm daily
    • Selected alcoholic beverages, including cocktails, and pre-dinner canapés are served from 5.30pm to 7pm daily (charges apply after 7pm)
    • Coffee, tea, juice and soft drinks are available throughout the day, from 7am to 11pm (charges apply for invited guests)
    • Complimentary soft drinks, coffee and tea are served at the Rasa Wing Pool and Main Pool, which is located at the Garden Wing, from 9am to 5pm. These benefits are not available at the Pinang Bar & Restaurant.

    Rasa Wing Lounge Etiquette 

    Smart attire is required at the Rasa Wing Lounge, which includes long pants/smart casual shorts for gentlemen during evening cocktails, served from 5.30pm to 7.00pm daily. No gym attire (tank tops, training shoes, jogging pants, sports shorts) and beachwear (thongs, flip flops, beach slippers, swimsuit, trunks and bikini) are permitted. 

    All food and beverages offered are to be consumed within the lounge only. Strictly no food or beverages from other outlets are permitted. Room service is available.

    • Please set mobile devices to silent mode and refrain from making loud noises when seated
    • Children are welcome to enjoy the Rasa Wing Lounge when accompanied by a parent or a guardian. A specially designated family area is available so that families can enjoy the lounge facilities. For the comfort of other patrons, we kindly ask all children to remain seated under close supervision. Infants are to be comforted outside the lounge. Alternatively, parents can register their children for a play session at the Adventure Zone at the Golden Sands Resort next door. Admission rates can be found at the Rasa Wing Reception Desk
    • Access may occasionally be delayed or unavailable during periods of high demand. In such a case, the Feringgi Bar will be offered as an alternative venue


    Selected minibar items are stocked specially for you with our compliments (once per stay)

    Shoeshine Services
    Complimentary shoeshine services are available 24 hours a day

    Swimming Pools
    The Main Pool, located adjacent to Spice Market Café and Pinang Bar, is accessible to all guests. For privacy and exclusivity, the Rasa Wing Pool is also available for Rasa Wing guests that are 16 years old and above. Any items left on the pool chairs after one hour will be kept at the towel counter for safekeeping

    Movies (in-room)
    An extensive selection of movies and music CDs are available for complimentary use. Please contact the Service Centre for assistance

    Wi-Fi Access
    Complimentary Wi-Fi and broadband Internet is available in all guest rooms 

    Press Reader Application
    To complement our eco-friendly efforts and provide a convenient value-added service, we now offer Press Reader, an electronic reading application that allows guests to access and download over 2,000 global newspapers and magazines from 100 countries in 60 languages on an unlimited basis. For assistance on how to use this service with your mobile device, please approach our Front Desk

    Complimentary Daily Shuttle Bus Service
    We provide a complimentary, daily shuttle bus to and from our sister property, Hotel Jen Penang. Please register with our concierge for this service (subject to availability)

    Schedule from the resort to Hotel Jen Penang, Georgetown
    Time: 10.10am, 12.10pm, 2.40pm and 4.40pm

    Schedule from Hotel Jen Penang, Georgetown, to the resort
    Time: 11am, 1pm, 3.30pm and 5.30pm

    You may also contact us at extension 6921 or speak with a staff member at the Rasa Wing Lounge should you require further assistance or clarification.

    Rasa Wing Rasa Superior Room

    Located nearest to the Rasa Wing Lounge, these 30 Rasa Superior Rooms without balconies offer a homely welcome with interiors inspired by traditional Malaysian touches. The rooms are tastefully furnished in warm and natural colours with floor-to-ceiling windows that face the compound and rain trees.

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    Rasa Wing Rasa Deluxe Room

    The spacious, Malaysian inspired Rasa Wing Rasa Deluxe Rooms offer direct access to the landscaped gardens and pools. 

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    Rasa Wing Rasa Premier Room

    Rasa Wing Rasa Premier Rooms are exceptionally spacious and luxurious and offer the refinements of a suite in an expansive and richly decorated one-room floor plan.

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    Rasa Wing Deluxe Suite

    Rasa Wing Deluxe Suites offer spacious and luxurious accommodation with panoramic views across the landscaped gardens and pools from a private balcony.

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    Rasa Wing Premier Suite

    Rasa Wing Premier Suites offer spacious and luxurious accommodations and a warm, traditionally-inspired Malaysian décor, including rich wood furnishing and colourful fabrics.

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    Rasa Wing Penang Suite

    The Rasa Wing Penang Suite offers Penang's most luxurious, expansive and impressive guest accommodation, the highest level of attentive Shangri-La service and exclusive privileges.

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