Services & Facilities
Catering to your every need

Whether you are here for business or pleasure, our dedicated and knowledgeable team will attend to your every need with a wide range of services and amenities designed to make your stay as comfortable and convenient as possible. Please click here for a comprehensive list of services available in our Guest Services Directory.

If there is a service that you need that is not listed here, please get in touch with us, and we will do our very best to assist in any way we can.


  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Hair / Beauty Salon
  • Non-smoking Rooms
  • Parking Facilities
  • Safe Deposit Box
  • Helipad


  • Shoeshine Service
  • Laundry and Valet Service
  • Photo Processing Service


  • Babysitting / Child Care

Travel & Transportation

  • Airport Transfer
  • Car Rental Service
  • Taxi and Limousine Service


  • Foreign Exchange Counter
  • Shopping Arcade

Food & Beverage

  • 6 Dining Outlets & 3 Bars
  • Chocolate Boutique
  • Lobby Lounge
  • Shangri-La Horizon Cruise


89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok 10500 Thailand


(66 2) 236 7777

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: