At Shangri-La Kuala Lumpur, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment, employee development, sustainable supply chain, and health and safety.
Shangri-La Kuala Lumpur’s annual charity project Embrace the Gift of Life was initiated in 1985 to support children with severe heart ailments and other serious medical conditions. To date, the hotel has raised over RM5 million and support hundreds of critically ill children through this charity project.
Embrace The Gift Of Life
For this festive season, we encourage everyone to embrace the gift of life through the Enchanted Wonders Christmas Charity Tree campaign to support children with severe heart ailments by purchasing the ornaments with a minimum donation of RM1,100 each. Donations can be made via the available form here from 23rd November until the 1st of January 2024.
In the month of June, 100 packed lunch sets were distributed to the underprivileged through Kechara Soup Kitchen - a not-for-profit and non-governmental organisation serving marginalized communities in Malaysia for over 14 years.
To support breast cancer awareness month and raise funds for Breast Cancer Awareness Malaysia, mammogram pledge to support women under the B40 groups to get tested, as early detection saves lives.
The hotel contributed 5% from the sales of the Pink Afternoon tea and goodies and full proceeds from Bowerhaus Pink Courage to the cause.
Since the inception of COVID-19, frontliners throughout Malaysia have been working tirelessly to help curb the spread of the virus. To express our gratitude for their sacrifices, Shangri-La Kuala Lumpur are contributing the following from July - August 2021:
50 packed lunches weekly to the Dang Wangi Police Station.
World Food Safety Day
Shangri-La Kuala Lumpur celebrated the annual World Food Safety Day on 7 June to draw attention and mobilize action to prevent, detect and manage foodborne risks and improve human health.
Together with Malaysian Red Crescent Society, Shangri-La Kuala Lumpur provided essential items such as clothes, canned food, rice personal care items and more, to those who were affected by the recent floods.
Over the years, Shangri-La Kuala Lumpur has actively reduced single-use plastic and adopt ways to reduce its impact on the environment:
Health and Safety
Ensuring high standards of health and safety for all stakeholders are a priority for Shangri-La Kuala Lumpur. To date, the hotel has received the following quality certifications:
This allows for the implementation of effective environmental management system, ensure high standards of health and safety are maintained for all stakeholders, and ensure frameworks for food safety systems, hygiene and sanitation standards as well as security and safety initiatives are constantly reviewed by the hotel based on local and global situations.
Known for providing exceptional Asian hospitality, our employees are passionate in going the extra mile and creating an unforgettable Shangri-La Experience for our valued guests. Adhering to Shangri-La’s brand culture, everyone is treated as part of a big family and equal opportunities for growth and experience is extended to all.
Shangri-La Kuala Lumpur is committed to supporting local communities and helping them flourish. We work with local suppliers who share our values of corporate citizenship, respect for the environment, human rights and social justice. Our goal is to provide eco-friendly products that promote development and opportunities within communities.
The group prioritises transparency when engaging with our stakeholders. Regular dialogue is conducted with corporate and preferred clients, suppliers, concessionaires and the local community to better address issues related to our properties.