About the Hotel

Your Shangri-La Story

A welcome retreat

within the heart of Kuala Lumpur

Start your day with a sumptuous breakfast at the Lemon Garden all-day dining. Satisfied, head out to the trendy mercantile and fashion centres in the Golden Triangle. After some quick shopping, you crave the melange of the aromatic spices of Malaysian cuisine. Satisfy your hunger with our lunch menu, where our talented team of chefs prepares an array of local and international dishes. A genuinely Malaysian experience that you can't miss!
Spend the rest of the day walking off your indulgent lunch. Absorb the sights and sounds of Kuala Lumpur while you explore its attraction sites with your family. From Petrosains to KL Tower's Sky Deck, there is something for everyone to enjoy. Alternatively, venture to the nearest premium shopping centres—Pavilion Mall, KLCC, and The Linc KL—and indulge in an exceptional shopping experience. You marvel at how fascinating it is to see this city's old juxtaposed with ultra-modern architecture as the sun sets on a day full of new experiences and energizes by the possibilities of the night ahead. At Shangri-La's renowned Shang Palace, enjoy a traditional Cantonese feast that will leave you satisfied and ready to unwind at Arthur's Bar and Grill with signature cocktails and fine wines. With one last look at the sparkling towers, you draw the curtains and retreat behind lush covers to prepare for tomorrow's adventures. Enjoy your enchanting dreams with compliments from Shangri-La Kuala Lumpur.

Explore Kuala Lumpur

Explore Kuala Lumpur

Explore Kuala Lumpur

Kuala Lumpur, or KL, is a modern and developed city in the country, with contemporary high-rises and world-class hotels, glitzy shopping malls and international cuisine. It is usually a traveller's point of entry to Malaysia. Modern Kuala Lumpur is rooted in the city's 'Golden Triangle'. This section is home to a majority of KL's hotels, office complexes, shopping malls, and sights like the KL Tower and the Petronas Twin Towers, one of the tallest buildings in the world. Concierge Recommendation Tourism Malaysia Website 
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Services & Facilities

 Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Clinic Conference Facilities  Facilities for the Physically Challenged Hair Salon Non-smoking Rooms Complimentary parking for in-house guests and UBN residences Safe Deposit Box Services Shoeshine Service Postal / Courier Service Laundry and Valet Service Express Check-in and Check-out Services Fun Family Activities Complimentary weekend family activities such as Bingo Time, Art & Crafts, Junior Chef, Movie Night and Maze Garden Treasure Hunt. *Family activities are available for Suite/Family Executive Room bookings only. Terms and conditions apply Terms and Conditions: - Open to children between 3 to 11 years old. -Advance registration is required for Family Activities as confirmation is based on a first-come, first-served basis. - We encourage all participants to wear a face mask at all times and keep a safe distance during all activities. - Availability for these activities is based on a first-come, first-served basis and spots are limited. - Only one time participation is allowed in each type of activity with maximum of two children per room per stay, limited to the first 40 bookings.   Concierge Kids & Family Attractions Recommendation   Travel & Transportation Airport Transfer  Complimentary Shuttle Bus Service  Taxi and Limousine Service Travel Agency / Tour Desk Shops Foreign Exchange Counter Florist Food & Beverages 24-hour Room Service 5 Restaurants and 2 Bars  Lobby Lounge 
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Map & Directions

Map & Directions

Map & Directions

Kuala Lumpur International Airport is located 43 kilometres south of the city centre. It takes approximately 45 minutes from Kuala Lumpur International Airport to reach Shangri-La Kuala Lumpur.   View full 360° VR tour here.
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Awards

 Awards

Awards

We are honoured to receive worldwide recognition for our extraordinary service and Asian hospitality. Here is a list of our recent awards: Destin Asian – Readers’ Choice Award 2022- Best Hotels in Malaysia (Bronze) Booking.com Traveller Review Award 2021 Forbes Travel Guide 2022 (4 Star Award) Forbes Travel Guide 2021 (4 Star Award) Hotels.com – Loved by Guest, Luxury Winner 2021 Booking.com Travellers Review Award 2021 Haute Grandeur Global Excellence Awards 2020 – Best Culinary Experience in Asia Haute Grandeur Global Excellent Awards 2020 – Best Business Hotel in Malaysia Haute Grandeur Global Excellent Awards 2020 – Best City Hotel in Malaysia Haute Grandeur Global Excellent Awards 2020 – Best Conference Venue Hotel in Malaysia Haute Grandeur Global Excellent Awards 2020 – Best Fitness Spa in Asia Haute Grandeur Global Excellent Awards 2020 – Best City Spa in Malaysia Tripadvisor Travellers' Choice 2020 Forbes Travel Guide 2020 (4 Star Award) Destin Asian Readers’ Choice Awards 2020 – Best Hotels & Resorts (No. 3) Harper’s Bazaar Awards 2020 - Best Urban Escape (Health Club & Spa) Harper’s Bazaar Awards 2020 - Best Asian Body Massage (Signature Asian Blend Massage) Harper’s Bazaar Awards 2020 – Most Luxurious Anti-Ageing Facial (Anti-Aging Myoxy Caviar Facial) For more details or press enquiries, please contact our Director of Communications: Neena Dewi neena.dewi@shangri-la.com Tel: (60 3) 2032 2388
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Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility

At Shangri-La Kuala Lumpur, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment, employee development, sustainable supply chain, and health and safety.
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Address

11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia

Phone

(60 3) 2032 2388

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: