About the Hotel

Your Shangri-La Story

A welcome retreat

within the heart of Kuala Lumpur

You wake up snug in downy soft bedding, with a serene view of the beautiful gardens and Kuala Lumpur Tower, as Malaysia’s vibrant capital city bids you a fine morning. You feel relaxed and tranquil in the luxurious guestroom at Shangri-La Kuala Lumpur.
Your day begins with a sumptuous breakfast at the hotel’s Lobby Lounge. Satisfied, you head out to the confluence of the ancient Gombak and Klang waterways. The trip rewards with access to the trendy mercantile and fashion centres in the city’s Golden Triangle. After some quick shopping, you crave the melange of the aromatic spices of Malaysian cuisine. Satisfy your hunger with your loved ones with Lemon Garden’s Seafood Assisted Buffet, where an array of local and international dishes is prepared by our talented team of chefs. A truly Malaysian experience that you can’t miss! The rest of the day is spent walking off your indulgent lunch. Absorb the sights and sounds of the city while you explore Kuala Lumpur’s attraction sites with your family. From Petrosains to the Sky Deck at KL Tower, there is something for everyone to enjoy. Alternatively, venture to the nearest premium shopping centres such as Pavilion Mall, Fahrenheit 88, KLCC, Mid Valley, Linc KL, Gardens Mall, Bangsar Shopping Centre and indulge an exceptional shopping experience. You marvel at the fascinating juxtaposition between old and ultra-modern. The winding, meandering alleys of this city reveal hidden surprises. Energized by these experiences, sundown reveals a night still too young for you. After a traditional Chinese dinner at Shangri-La’s renowned Shang Palace, you unwind at Arthur’s Bar and Grill with signature cocktails and fine wines. With one last look at the sparkling towers, you draw the curtains, and retreat behind lush covers to prepare for tomorrow’s adventures. Enjoy your enchanting dreams, with compliments from Shangri-La Kuala Lumpur.

Awards

 Awards

Awards

We are honoured to receive worldwide recognition for our extraordinary service and Asian hospitality. Here is a list of our recent awards: Destin Asian – Readers’ Choice Award 2022- Best Hotels in Malaysia (Bronze) Booking.com Traveller Review Award 2021 Forbes Travel Guide 2022 (4 Star Award) Forbes Travel Guide 2021 (4 Star Award) Hotels.com – Loved by Guest, Luxury Winner 2021 Booking.com Travellers Review Award 2021 Haute Grandeur Global Excellence Awards 2020 – Best Culinary Experience in Asia Haute Grandeur Global Excellent Awards 2020 – Best Business Hotel in Malaysia Haute Grandeur Global Excellent Awards 2020 – Best City Hotel in Malaysia Haute Grandeur Global Excellent Awards 2020 – Best Conference Venue Hotel in Malaysia Haute Grandeur Global Excellent Awards 2020 – Best Fitness Spa in Asia Haute Grandeur Global Excellent Awards 2020 – Best City Spa in Malaysia Tripadvisor Travellers' Choice 2020 Forbes Travel Guide 2020 (4 Star Award) Destin Asian Readers’ Choice Awards 2020 – Best Hotels & Resorts (No. 3) Harper’s Bazaar Awards 2020 - Best Urban Escape (Health Club & Spa) Harper’s Bazaar Awards 2020 - Best Asian Body Massage (Signature Asian Blend Massage) Harper’s Bazaar Awards 2020 – Most Luxurious Anti-Ageing Facial (Anti-Aging Myoxy Caviar Facial) For more details or press enquiries, please contact our Director of Communications: Neena Dewi neena.dewi@shangri-la.com Tel: (60 3) 2032 2388
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Explore Kuala Lumpur

Explore Kuala Lumpur

Explore Kuala Lumpur

Kuala Lumpur, or KL, is a modern and developed city in the country, with contemporary high-rises and world-class hotels, glitzy shopping malls and international cuisine. It is usually a traveller's point of entry to Malaysia. Modern Kuala Lumpur is rooted in the city's 'Golden Triangle'. This section is home to a majority of KL's hotels, office complexes, shopping malls, and sights like the KL Tower and the Petronas Twin Towers, one of the tallest buildings in the world. Concierge Recommendations Tourism Malaysia Website
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Services & Facilities

 Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Clinic Conference Facilities  Facilities for the Physically Challenged Hair Salon Non-smoking Rooms Complimentary parking for in-house guests and UBN residences Safe Deposit Box Services Shoeshine Service Postal / Courier Service Laundry and Valet Service Express Check-in and Check-out Services Fun Family Activities Complimentary weekend family activities such as Bingo Time, Art & Crafts, Junior Chef, Movie Night and Maze Garden Treasure Hunt. *Family activities are available for Suite/Family Executive Room bookings only. Terms and conditions apply Terms and Conditions: - Open to children between 3 to 11 years old. -Advance registration is required for Family Activities as confirmation is based on a first-come, first-served basis. - We encourage all participants to wear a face mask at all times and keep a safe distance during all activities. - Availability for these activities is based on a first-come, first-served basis and spots are limited. - Only one time participation is allowed in each type of activity with maximum of two children per room per stay, limited to the first 40 bookings.   Concierge Kids & Family Attractions Recommendation   Travel & Transportation Airport Transfer  Complimentary Shuttle Bus Service  Taxi and Limousine Service Travel Agency / Tour Desk Shops Foreign Exchange Counter Florist Food & Beverages 24-hour Room Service 5 Restaurants and 2 Bars  Lobby Lounge 
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Map & Directions

Map & Directions

Map & Directions

Kuala Lumpur International Airport is located 43 kilometres south of the city centre. It takes approximately 45 minutes from Kuala Lumpur International Airport to reach Shangri-La Kuala Lumpur.
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Address

11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia

Phone

(60 3) 2032 2388

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Check-in: 2pm
Check-out: 12noon

Payment Methods

Payment methods we accept: