About the Hotel
Your Shangri-La Story
A welcome retreat
within the heart of Kuala Lumpur
Start your day with a sumptuous breakfast at the Lemon Garden all-day dining. Satisfied, head out to the trendy mercantile and fashion centres in the Golden Triangle. After some quick shopping, you crave the melange of the aromatic spices of Malaysian cuisine. Satisfy your hunger with our lunch menu, where our talented team of chefs prepares an array of local and international dishes. A genuinely Malaysian experience that you can't miss!
Spend the rest of the day walking off your indulgent lunch. Absorb the sights and sounds of Kuala Lumpur while you explore its attraction sites with your family. From Petrosains to KL Tower's Sky Deck, there is something for everyone to enjoy. Alternatively, venture to the nearest premium shopping centres—Pavilion Mall, KLCC, and The Linc KL—and indulge in an exceptional shopping experience. You marvel at how fascinating it is to see this city's old juxtaposed with ultra-modern architecture as the sun sets on a day full of new experiences and energizes by the possibilities of the night ahead. At Shangri-La's renowned Shang Palace, enjoy a traditional Cantonese feast that will leave you satisfied and ready to unwind at Arthur's Bar and Grill with signature cocktails and fine wines. With one last look at the sparkling towers, you draw the curtains and retreat behind lush covers to prepare for tomorrow's adventures. Enjoy your enchanting dreams with compliments from Shangri-La Kuala Lumpur.
Explore Kuala Lumpur
Explore Kuala Lumpur
Kuala Lumpur (KL) is a modern city known for its high-rises, luxury hotels, shopping malls, and global cuisine. It's often the first stop for travelers in Malaysia.
The heart of Kuala Lumpur is the 'Golden Triangle,' housing hotels, offices, malls, and iconic landmarks like KL Tower and the Petronas Twin Towers, among the world's tallest.
Concierge Recommendation
Tourism Malaysia Website
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, our dedicated staff caters to your needs. Contact us for extra services and facility details.
Your comfort is our top priority.
Facilities
Clinic
Conference Facilities
Facilities for the Physically Challenged
Hair Salon
Non-smoking Rooms
Complimentary parking for in-house guests and UBN residences
Safe Deposit Box
Services
Shoeshine Service
Postal / Courier Service
Laundry and Valet Service
Express Check-in and Check-out Services
Fun Family Activities
Complimentary weekend family activities such as Bingo Time, Art & Crafts, Junior Chef, Movie Night and Maze Garden Treasure Hunt. *Family activities are available for Suite/Family Executive Room bookings only. Terms and conditions apply
Terms and Conditions:
- Open to children between 3 to 11 years old.
-Advance registration is required for Family Activities as confirmation is based on a first-come, first-served basis.
- We encourage all participants to wear a face mask at all times and keep a safe distance during all activities.
- Availability for these activities is based on a first-come, first-served basis and spots are limited.
- Only one time participation is allowed in each type of activity with maximum of two children per room per stay, limited to the first 40 bookings.
Concierge Kids & Family Attractions Recommendation
Travel & Transportation
Airport Transfer
Complimentary Shuttle Bus Service. View bus schedule here
Taxi and Limousine Service
Travel Agency / Tour Desk
Shops
Foreign Exchange Counter
Florist
Food & Beverages
24-hour Room Service
5 Restaurants and 2 Bars
Lobby Lounge
Learn MoreAwards
Awards
We are honored to receive worldwide recognition for our extraordinary service and Asian hospitality.
Here is a list of our recent awards:
Luxury Lifestyle Awards 2023 - Best Luxury Business Hotel in Kuala Lumpur, Malaysia
HAPA Awards Malaysia Series 2023-2024 - Best 30 Hotels & Resort (5 Star)
Forbes Travel Guide 2023 (4 Stars) Award
Destin Asian Readers' Choice Awards 2023 - Top 10
Oaky Awards 2022, Most creative upselling
TTG Travel Award 2022, Best City Hotel - Kuala Lumpur
CNBC and Statista - Best Hotels for Business Travelers 2022
Agoda’s Customer Review Award 2022
Forbes Travel Guide 2022 (4 Star Award)
Forbes Travel Guide 2021 (4 Star Award)
Hotels.com – Loved by Guest, Luxury Winner 2021 (Shangri-La Kuala Lumpur)
Destin Asian -Readers’ Choice Award 2022 – Best Hotels in Malaysia (No. 6 (Bronze) Shangri-La Kuala Lumpur
Booking.com Travellers Review Award 2021
Haute Grandeur Global Excellence Awards 2020 – Best Culinary Experience in Asia
Haute Grandeur Global Excellent Awards 2020 - Best Business Hotel in Malaysia
Haute Grandeur Global Excellent Awards 2020 – Best City Hotel in Malaysia
Haute Grandeur Global Excellent Awards 2020 – Best Conference Venue Hotel in Malaysia
Haute Grandeur Global Excellent Awards 2020 – Best Fitness Spa in Asia
Haute Grandeur Global Excellent Awards 2020 – Best City Spa in Malaysia
TripAdvisor Travellers' Choice 2020
Forbes Travel Guide 2020 (4 Stars)
Destin Asian Readers’ Choice Awards 2020 – Best Hotels & Resorts (No. 3 – Shangri-La Hotel, Kuala Lumpur)
Harper’s Bazaar Awards 2020 - Best Urban Escape (Health Club & Spa, Shangri-La Hotel, Kuala Lumpur)
Harper’s Bazaar Awards 2020 - Best Asian Body Massage (Signature Asian Blend Massage)
Harper’s Bazaar Awards 2020 – Most Luxurious Anti-Ageing Facial (Anti-Aging Myoxy Caviar Facial)
For more details or press enquiries, please contact our Assistant Communications Manager:
Pathmini Alexander
[email protected]
Tel: (60 3) 2032 2388
Learn MoreCorporate Social Responsibility
Corporate Social Responsibility
At Shangri-La Kuala Lumpur, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment, employee development, sustainable supply chain, and health and safety.
Learn MoreMap & Directions
Map & Directions
Kuala Lumpur International Airport is located 43 kilometres south of the city centre. It takes approximately 45 minutes from Kuala Lumpur International Airport to reach Shangri-La Kuala Lumpur.
View full 360° VR tour here.
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