Inner well-being for outer beauty
Embark on a personal journey of wellness at The Spa at Shangri-La, where the warmth and care rooted in our Asian traditions combine with cutting-edge techniques to create results-driven treatments that help you find personal peace and joy.
Our menu focuses on effective beauty and wellness therapies, complemented by carefully selected products to encourage journeys of inner balance and absolute relaxation, skin renewal and rejuvenation.
Click here to view the spa menu.
Spa Etiquette
The Spa at Shangri-La is committed to providing a relaxing atmosphere for all who enter.
The following policies, guidelines and suggestions are intended to enhance everyone's experience with us.
PREPARING FOR YOUR TREATMENT
For ladies, no preparation is necessary; simply show up and enjoy. For men, we recommend shaving prior to having a facial for maximum comfort and benefit to the skin. Other treatments require no preparation. For the comfort of other spa guests, please ensure your electronic devices are switched off upon entry to The Spa at Shangri-La.
WHAT TO WEAR
There is no need to bring or wear any special clothing, as spa wear is provided in your treatment suite. Please bring a swimsuit should you wish to use the water facilities.
YOUR PRIVACY
Your privacy will be protected at all times. Your therapist will leave you to change in private and throughout the treatment you will be draped with towels, covering all parts of the body not being treated.
MAKING RESERVATIONS
Advance booking prior to intended treatment time is recommended. Please either call or visit The Spa should you wish to discuss your personalised treatment.
ARRIVING ON TIME
To enjoy your spa experience, please arrive at least 45 minutes before your appointment.
LATE ARRIVALS
In the event that you are running late, we will endeavour to conduct your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.
CHILDREN
Children under 18 years are not permitted.
CANCELLATION
In consideration of other spa guests, as your treatment requires that facilities be reserved, we request a minimum of 12 hours notice if you are unable to keep your appointment. Please call our staff, who will be happy to reschedule. No-shows or appointments cancelled within 12 hours will incur a 100% cancellation fee.
YOUR COMFORT – DO LET US KNOW YOUR NEEDS!
Although we try to anticipate your needs, we appreciate that a spa is a very individual experience. Please let your therapist know if there is any way we can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels, etc. Please advise the therapist if you are pregnant or having any health issues and be reminded that we do not provide massage for women in their first trimester.
