HomeOffersShangri–La Circle Exclusive Member Rate
Shangri–La Circle Exclusive Member RateMember Exclusive
Stay

JEN Penang Georgetown by Shangri-La

Shangri-La Circle offers you our exclusive Member Rate if you book direct via our website, app or Wechat as a member of our newly enhanced rewards programme.

Join Shangri-La Circle and enjoy free room nights and upgrades, enhanced benefits and more. Book now!

This offer includes:

  • Fast WiFi everywhere, always

Shangri-La Cares - Your Well-being In Our Care
The health and safety of our guests and colleagues is of paramount importance to us. JEN Penang Georgetown is a proud recipient of the Malaysian Association of Hotels (MAH) "Clean & Safe Malaysia" certification, verified by Bureau Veritas, the World's leading testing and inspection agency.

Enjoy domestic and international holidays with greater peace of mind. You will be automatically covered by our AIG insurance policy at no additional charge when you stay at our hotel. Learn more about our COVID-19 certifications, insurance coverage and updates here.

Terms & Conditions
  1. Guests will be requested to present their “low-risk” status on the MySejahtera app, as well as their digital vaccination certificate confirming their fully vaccinated status.
  2. Please be informed that children aged 17 and under must be accompanied by fully vaccinated parents following government guidance.
  3. We adjust our hotel operations in compliance with the prevailing government advisories. Currently, all hotel facilities are open except for sauna, steam room, business centre and Club Lounge. For further information, please feel free to contact us at +6 04 262 2622.
  4. A credit card guarantee for the full duration of the stay is required at the time of booking.
  5. Shangri-La Circle members will receive a preferred rate (“Member Rate”) when booking via any Shangri-La e-direct channel which includes Shangri-La.com, Shangri-La Mobile App and the Shangri-La WeChat Mini-Program Member Rates are available at participating Shangri-La Group hotels, including Shangri-La Hotels & Resorts, JEN Hotel, Kerry Hotels and Traders hotels.
  6. Member Rates will be applicable when booking Flexible Rates and Flexible Rates including breakfast.
  7. Member Rate will not be applicable to any redemption bookings.
  8. Member Rates do not apply to all rates.
  9. Member Rates must be booked by the member using their Shangri-La Circle Membership number and is non-transferable.
  10. Member Rates apply to a maximum of 3 (three) rooms only for each reservation at a participating hotel.
  11. Member Rate may not be combined with any promotions, discounts or special offers and is not valid for existing reservations.
  12. All rates quoted are subject to 10% service charge and 6% government tax (SST).
  13. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-out, in addition to the 10% Service Charge and 6% Government Tax (SST).
  14. A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-out, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. Guests arriving on or before 31 December 2022 are exempted from Tourism Tax as announced by the Federal Government.
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