- Programme Benefits
- Pre-registration for easy check-in
- Priority check-in and check-out at an exclusively designated area*
- Priority check-in and check-out at Club Lounge or in-room check-in, where available
- Partner stays in the same room and enjoys applicable breakfast benefit #1
- Daily buffet breakfast served at Café Restaurant or designated restaurant
- Daily buffet breakfast served at Café Restaurant, Club Lounge, where available
- Upgrade to the next best room category, if the reserved room type is not available at check-in
- Access to Club Lounge, where available
- Partner enjoys access to Club Lounge, where available #1
- Concierge services for non-staying guests**
- Priority waitlist for room reservations
- Guaranteed room availability for reservations made 72 hours prior to arrival #2
- Guaranteed room availability for reservations made 48 hours prior to arrival #2
- Guaranteed bed type at time of reservation
- Early check-in / late check-out - 11am / 4pm #3
- Early check-in / late check-out - 8am / 6pm #3
- Pressing for one suit upon arrival**
- Use of selected resort facilities #4
- Bonus GC Award Points
Please note:
#1 Programme benefits for the Golden Circle member's partner are for a maximum of one person who stays in the same room only.
#2 Default to Deluxe Room public rate. Reservation must be guaranteed by credit card at the time of booking. Black-out dates may apply. Not applicable for Room Award redemption and at hotels with villas only.
#3 Subject to availability. This is not available at China World Summit Wing, Beijing; Shangri-La Hotel, Paris; Shangri-La Hotel, Tokyo; Shangri-La Hotel, Toronto; Shangri-La Hotel, Vancouver; and Shangri-La Hotel, at The Shard, London.
#4 For non-motorised watersports, tennis court and children's club, please check with individual resorts for full details.
* This is available only at selected JEN Hotels where available.
** This is not available at JEN Hotels.
- Choice of Welcome Amenities
- Fresh fruit
- Chocolates
- Cookies and milk
- Cup noodles
- Beer
- Coca-Cola
- Diet Coke
- Mineral water, sparkling
- Mineral water, non-sparkling
- Local / Seasonal amenity
- A bottle of red or white wine
Shangri-La Hotels & Resorts, Kerry Hotels and Traders Hotels:
Jade Members: A choice of three amenities
Diamond Members: A choice of three amenities plus fresh fruit on arrivalJEN Hotels:
Jade Members: A welcome drink per stay.
Diamond Members: A welcome drink per room night of the stay.
- Financial / Savings Benefits
- Cash advance of up to USD 250 with applicable credit card surcharge per stay ^*
- Cash advance of up to USD 300 with applicable credit card surcharge per stay ^*
- Local calls
- Long distance calls and faxes at cost price
Please Note:
^ Cash advance will be paid in the equivalent local currency. Not applicable to Shangri-La Hotel, Tokyo.
* This is available only at selected JEN Hotels where available.