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Shangri-La Hotel, Qingdao launches paperless check-in and check-out system

Shangri-La Hotel, Qingdao launches paperless check-in and check-out system

With a total investment of over Rmb500,000, Shangri-La Hotel, Qingdao recently introduced a paperless check-in and check-out system that is the first in Qingdao. The new process has changed the traditional check-in and check-out process, allowing all information related to room reservations to be displayed on a tablet computer.  Guests sign on the tablet with a stylus and receive bills electronically at a preferred e-mail address.  This green system simplifies the check-in and check-out procedures and enhances the overall stay experience of guests.

“The hotel has put paperless techniques into the reservation system two year ago.  The new system greatly reduces paper wastage, resulting in a projected savings of 400,000 pieces of A4 size paper used annually based on last year’s usage merely on check-in and check-out, further supporting our commitment to corporate social responsibility,” said Henry Lee, general manager of Shangri-La Hotel, Qingdao.
Shangri-La Hotel, Qingdao strives to provide guests comfort while protecting and caring for the environment, which includes regular green activities as well as energy-saving and emissions-decreasing projects.  As a certified ISO 14001 hotel, Shangri-La Hotel, Qingdao ensures that no effort is spared when it comes to energy efficiency compliance.  The hotel has installed a water treatment plant that allows it to use recycled water to irrigate the outdoor trees and garden.  Apart from this, all toiletry packaging that the hotel uses is made from biodegradable and compostable plastarch material (PSM), which degrades by around 70 per cent in 80 days.

Shangri-La Hotels and Resorts remains committed to operating in an economically, socially and environmentally responsible manner while balancing the interests of diverse stakeholders.  In striving to be a leader in corporate citizenship and sustainable development, a corporate-level CSR Committee drives the company’s initiatives in the strategic areas of stakeholder relations, environment, health and safety, supply chain and employees.  Under the umbrella of sustainability, Shangri-La’s social responsibility programme consists of the two elements of “embrace” and “sanctuary.”  Embrace focuses on Shangri-La’s Caring People Project, which aims to promote the highest level of education and health support in underprivileged communities.  In sanctuary, the programme concentrates on Shangri-La’s Care for Nature Project, which promotes the conservation and restoration of biodiversity.  For more information, please access the CSR section on

Hong Kong-based Shangri-La Hotels and Resorts currently operates over 100 hotels with a room inventory of over 41,000.  Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services.  Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mauritius, Mongolia, Myanmar, Philippines, Qatar, Singapore, Sri Lanka, Sultanate of Oman, Taiwan, Thailand, Turkey, the United Arab Emirates and the United Kingdom.  The group has a substantial development pipeline with upcoming projects in Australia, mainland China, Cambodia, Indonesia, Malaysia and Saudi Arabia. For more information, please visit

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Sunny Zhang
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(86 532) 8388 7582


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