Kota Kinabalu, Malaysia, 16 November 2013 – Shangri-La’s Rasa Ria Resort, Kota Kinabalu has been awarded all five-star hotel/resort category awards in the recent Sabah Tourism Award dinner held at a leading resort in Kota Kinabalu.
A repeat winner from 2011 for the Award for Excellence in Hotel Services, Shangri‑La’s Rasa Ria Resort, Kota Kinabalu’s Coast restaurant and CHI, The Spa won the award for Best Food Outlet-Best Restaurant and Best Spa Experience for the hotel/resort categories, respectively.
The judging criteria for the Excellence in Hotel Services award were based on the overall quality of services, staff capacity and delivery, food and beverage, security and safety and overall appearance, among others, while the Best Food Outlet-Best Restaurant award was judged based on value for money, quality and presentation of food, décor setting and ambience, services, cleanliness, menu design and range of beverages. The Best Spa Experience award was judged based on overall innovation of treatment, quality of service, sense of place, cleanliness, hygiene, facilities, quality and range of products used and value for money.
The Sabah Tourism Awards is a prestigious event that was first introduced in 1997 to celebrate the industry’s achievements and to recognise individuals and organisations for their continuous outstanding contributions towards the development and growth of Sabah’s tourism industry. It is the state tourism industry’s highest accolade to be included in the industry’s crème de la crème.
In receiving the award, Randy Zupanski, general manager of Shangri-La’s Rasa Ria Resort, Kota Kinabalu, acknowledged the outstanding contribution of the resort’s staff and said he looked forward to maintaining the award-winning standard of services and to keeping the award with the Rasa Ria family.
The awards are a testament of the hotel team’s commitment in providing the highest level of customer service,” Mr Zupanski added.
홍콩에 본사를 두고 있는 샹그릴라 호텔 리조트는 현재 샹그릴라(Shangri-La)라는 브랜드 이름으로 85개 이상의 호텔과 36,000개 이상의 객실을 소유 및 관리하고 있습니다. 샹그릴라 호텔은 광범위한 고급 시설 및 서비스를 제공하는 5성급 고급 시설입니다. 샹그릴라 호텔은 호주, 캐나다, 중국 본토, 피지, 프랑스, 홍콩, 인도, 인도네시아, 일본, 말레이시아, 몰디브, 미얀마, 필리핀, 싱가포르, 오만이슬람왕국, 대만, 태국, 터키, 아랍에미리트연합 및 영국에 위치해 있으며, 중국 본토, 인도, 몽골, 미얀마, 필리핀, 카타르 및 스리랑카에서 차기 프로젝트를 진행할 수 있는 탄탄한 개발 파이프라인을 구축했습니다. 자세한 내용과 예약에 대해서는 전문 여행사에 문의하시거나 당사 웹사이트인 www.shangri-la.com