A desirable & special recognition
As a Jade member, you will experience a higher level of recognition and exclusive benefits that will make you feel right at home.
Since you are a special part of our family, we will know your preferences. It would be our pleasure to anticipate your arrival, and ensure that every stay is personalised for you at all of our hotels around the world.
A Jade membership will be awarded upon 20 qualifying nights or 10 qualifying stays in a calendar year at any Shangri-La hotel, resort, Kerry hotel, Traders hotel and Hotel Jen.
To take the advantage of even more privileges and rewards, enjoy an upgrade to a Diamond membership with 50 qualifying nights or 25 qualifying stays in a calendar year at any Shangri-La hotel, resort, Kerry hotel, Traders hotel and Hotel Jen.
- Earn GC Award Points with 25% bonus at any Shangri-La hotel, resort, Kerry hotel, Traders hotel and Hotel Jen
- Priority check-in and check-out at an exclusively designated area
- Guaranteed room availability for reservations made 72 hours in advance with priority waitlist *
- Pre-registration for easy check-in
- Priority upgrade to the next available best room category, if the reserved room type is not available at check-in
- 11am early check-in **/ 4pm late check-out **
- Personal preference including bed and pillow type
- Choice of 3 welcome amenities
- Complimentary breakfast at the Café Restaurant
- Partner stays free with applicable breakfast benefit ^
- Free local calls from your room
- Cash advance of USD 250 per stay
- Choice of GC Award Points or airline miles for each eligible stay
* Default to Deluxe Room public rate. Reservation must be guaranteed by credit card at the time of booking. Black-out dates may apply. Not applicable for Room Award redemption and at hotels with villas only.
** Subject to availability. Not applicable to China World Summit Wing, Beijing; Shangri-La's Villingili Resort and Spa, Maldives; Shangri-La Hotel, Paris; Shangri-La Hotel, Tokyo; Shangri-La Hotel, Toronto; Shangri-La Hotel, Vancouver; and Shangri-La Hotel, at The Shard, London.
^ Complimentary programme benefit for Golden Circle member's partner is for a maximum of one person who stays in the same room only.