FAQ

Programme Qualification Criteria

Does my company qualify for the Shangri-La Business Travel Programme?

To qualify, a company must meet the following criteria:

  • Generate a minimum of 50 room nights per year at the participating hotels 
  • Does not currently have a corporate rate agreement with any Shangri-La, Kerry, Hotel Jen or Traders hotels
  • Is not a travel agent or wholesaler

 


My company already has a corporate rate agreement and I would like to include additional hotels in the agreement. Can I apply for the Shangri-La Business Travel Programme?

The programme is for new accounts only.  Please contact your respective Worldwide Sales Office to amend an existing agreement.


What if my company does not meet the 50-room-night minimum annual requirement?

In the event that your company fails to meet the minimum requirement, the rates extended will be subject to change and Shangri-La reserves the right to revoke any negotiated rate or benefit extended.


What if my company exceeds the 50-room-night minimum annual requirement? Do I qualify for additional benefits?

If your company generates a high volume of room nights, it may be eligible for additional benefits and preferential rates through our Global Account Programme.  Please contact the respective Worldwide Sales Office in your area for more information.


Can organisations, foundations and/or educational institutions apply for the programme?

Yes, organisations, foundations and/or educational institutions may apply.


Are there restrictions regarding the location of my company’s office/headquarters?

No, the programme is global and is applicable to companies worldwide.