Advance booking prior to intend treatment time is essential. Please either call or visit CHI, The Spa should you wish to discuss your personalized treatment.
To maintain a peaceful environment, children under 16 years old are not permitted in the spa. Treatments are permitted for children from ages 12 – 17 years old with a signed parental consent form. Please speak with one
of our receptionists for further information.
In consideration of other spa guests, as your treatment requires that facilities be reserved, we request a minimum 4 hours notice if you are unable to keep your appointment. No show or appointment cancelled within 4 hours will incur a 100% cancellation fee.
What to wear
Spa robes and slippers are provided in your treatment suite.
Cell Phones and Devices
For the comfort of other spa guests, please ensure your electronic devices are switched off upon entry to CHI, The Spa.
Your privacy will be protected all the times. Your therapist will leave you to change in private and throughout the treatment you will be draped with towels, covering all parts of the body not being treated.
Preparing for Your Treatment
For ladies, no preparation is necessary. For men, we recommend shaving prior to having facial for maximum comfort and benefit to the skin.
To make the most of your spa experience, please arrive at least 15 minutes before your appointment time. Upon your arrival at CHI, The Spa, you will be given a health consultation. Please advise the therapist if you are pregnant or have any health issues.