At Shangri-La The Shard, London, we are rethinking the way we use and consume. By replacing everyday items with long-lasting alternatives, we reduce our footprint and help protect the natural world.

In our guest rooms, filtered water is served in elegant reusable glass bottles, removing the need for plastic bottles entirely. Our partnership with Jo Loves has introduced refillable bath amenities in large recyclable bottles, made from upcycled OceanBound material. This simple but meaningful action prevents more than three tonnes of single use plastic from entering global waterways each year.

Even the small details matter. Wooden key cards have replaced the plastic versions once distributed to guests, saving tens of thousands of items that would otherwise be discarded annually. Each change reflects our belief that luxury hospitality can also care deeply for the planet.