At Shangri-La Kuala Lumpur, your comfort and satisfaction are our top priorities. Whether you're visiting for business or leisure, our dedicated team is always on hand to ensure a seamless and memorable stay. We offer a comprehensive range of services and amenities designed to enhance your experience. If you have any special requests or require additional assistance beyond our offerings, please feel free to reach out to us at [email protected]. We are committed to going above and beyond to make your stay exceptional—just let us know how we can assist you.

• Conference Facilities 
• Multi-functional Room 
• Audio Visual Equipment 
• High speed Wi-Fi access
• Postal / Courier Service

• Express Check-in and Check-out Services
• 24-hour Front Desk Services
• Concierge Services
• Valet Service
• Laundry Service
• Luggage Storage 

• Airport Transfer 
• Complimentary Shuttle Bus Service. View bus schedule [here]
• Taxi and Limousine Service
• Travel Agency / Tour Desk

• Health Club 
• Spa 
• Hair Salon

• 24-hour Room Service
• Lemon Garden
• Shang Palace
• Zipangu
• Arthur's Bar & Grill
• Lobby Lounge
• Lemon Garden2GO
• Poolside Terrace
• Shangri-La Boutique Kuala Lumpur

Conveniences

• Foreign Exchange Counter
• Clinic 
• Safety Deposit Box

Family Friendly

• Complimentary Weekend Family Activities *Family activities are available for Suite/Family Executive Room bookings only. Terms and conditions apply.
• Concierge Kids & Family Attractions Recommendation  

Parking

• Parking Facilities. Please note that our parking facilities only accept cashless payments.
• Complimentary parking for in-house guests and UBN residences. 
• Electric Car Charging Station on Site. (Available for Tesla vehicles only)

Accessibility

• Accessible Rooms Available
• Facilities for the Physically Challenged