Services & Facilities
Catering to your every need

For business or leisure, an extensive range of services and facilities are available to ensure your comfort and convenience throughout your stay.

If you require any service not listed here, please contact us and we will assist in any way we can.

  • Clinic
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Hair Salon
  • Non-smoking Rooms
  • Complimentary parking for in-house guests and UBN residences. Please note that our parking facilities now only accept cashless payments.
  • Safe Deposit Box
  • Shoeshine Service
  • Postal / Courier Service
  • Laundry and Valet Service
  • Express Check-in and Check-out Services
Fun Family Activities
  • Complimentary weekend family activities such as Bingo Time, Art & Crafts, Junior Chef, Movie Night and Maze Garden Treasure Hunt. *Family activities are available for Suite/Family Executive Room bookings only. Terms and conditions apply.
  • Concierge Kids & Family Attractions Recommendation  
Travel & Transportation
  • Airport Transfer 
  • Complimentary Shuttle Bus Service. View bus schedule here
  • Taxi and Limousine Service
  • Travel Agency / Tour Desk
  • Foreign Exchange Counter
  • Florist
Food & Beverages


11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia


(60 3) 2032 2388

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: