Awards
Global recognition for welcoming hospitality

We are honoured to receive recognition for our legendary Asian hospitality.

Here are our recent awards:

2023 Awards
  • Voted Best Hotel View in Malaysia, Haute Grandeur 2023
  • Voted No.6 Malaysia's Best Beachupcountry Resorts, Travel + Leisure Luxury Awards 2023
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2023
  • Voted No.9 Best Family-Friendly Resorts, Lifestyle Asia 2023
  • Voted No.9 Best Family-Friendly Resorts, Lifestyle Asia 2023
2022 Awards
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2022
  • Best Leisure Hotel in Malaysia, 2022 Haute Grandeur Global Excellence Awards
  • Clean & Safe Malaysia, Bureau Veritas Certification
2021 Awards
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2021
  • The Spa - 2021 Best Luxury Resort Spa in Malaysia, World Luxury Spa Awards
  • 5th Best hotel for children in the World, The Villegiature Awards 2020-2021
2020 Awards
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2020
  • The Spa - 2020 World Luxury Spa Awards, World Luxury Awards
  • Gold - Best Sustainability Initiative in the International Category, M&C Asia Stella Awards 2020
  • Winner of The Best Luxury Wellness Retreats in Malaysia, Luxury Lifestyle Awards 2020
  • 2020 TripAdvisor Travellers’ Choice, TripAdvisor
2019 Awards
  • ASEAN MICE Venue Award by ASEAN MICE Venue Standard 2019
  • Most Interesting Event Excellence Award (1,000 persons and below) by Malaysia Business Events Awards 2019
  • Little Luxie Awards for Best Luxury Resort in Malaysia by Five Star Kids, Australia 2019
  • Recommended 5.9/6 on Holiday Check 2019
  • Dian Ping Customer Review Awards 2019 - Sampan Bar
  • Dian Ping Customer Review Awards 2019 - Kozan Teppan-Yaki
  • Dian Ping Customer Review Awards 2019 - Oceano Italian Restaurant
  • Dalit Bay Golf and Country Club, Best Golfing Experience – Sabah Tourism Awards 2019
  • Certificate of Excellence Hall of Fame 2019, Shangri-La’s Rasa Ria Resort & Spa, TripAdvisor
  • Certificate of Excellence Hall of Fame 2019, Rasa Ria Reserve by Shangri-La, TripAdvisor
  • Certificate of Excellence Hall of Fame 2019, Kozan Teppan-Yaki, TripAdvisor
  • Certificate of Excellence Hall of Fame 2019, Naan – Flavours of India, TripAdvisor
  • Certificate of Excellence 2019 – Tepi Laut, TripAdvisor
  • Certificate of Excellence 2019 – Coffee Terrace, TripAdvisor
  • Certificate of Excellence 2019 – Oceano Italian Restaurant, TripAdvisor
  • Top Production Hotel 5 Star 2019, Ctrip
  • People's Choice Awards 2019, Par Golf
  • Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2019
  • 华人礼遇酒店Chinese Preferred Hotel 2019
  • Ranked 10th of Top 25 Hotels in Malaysia, TripAdvisor 2019 Travellers’ Choice
  • Ranked 9th of Top 25 Luxury Hotels, TripAdvisor 2019 Travellers’ Choice
  • Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2019 Travellers’ Choice
2018 Awards
  • Malaysia’s Best Golf Hotel 2018, World Golf Awards 2018
  • Voted No.2 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2018
  • Ranked 9th of top 10 Best Hotel & Resorts Malaysia, DestinAsia Readers’ Choice Awards 2018
  • WOW! Best Family Destination Hotel 2018, Shanghai WOW!
  • Best Business Partner 2018, Century Holiday International Travel Group
  • Top 100 Luxury Award Winner 2018, Hotels.com
  • Bronze Award 2018, Rakuten Travel
  • Best Newcomer in Asia, 2018 Condé Nast Johansens Award for Excellence (UK)
  • Bronze Winner for Favourite Hotel - Family Trip by Expat Living Readers’ Choice 2018
  • Agoda - Golden Circle Award Winner 2018
  • Ranked 13th of Top 25 Hotels in Malaysia, TripAdvisor 2018 Travellers’ Choice
  • Ranked 7th of Top 25 Luxury Hotels, TripAdvisor 2018 Travellers’ Choice
  • Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2018 Travellers’ Choice
     

For more details or other press enquiries, please contact our Senior Commercial Marketing & Communications Manager:

Charlene Tan
[email protected]
Tel: (60 88) 797 888

Address

Pantai Dalit, PO Box 600, Tuaran, Kota Kinabalu, Sabah, 89208 Malaysia

Phone

(60 88) 797 888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: