We are honoured to receive recognition for our legendary Asian hospitality.

Here are our recent awards:

• Best Leisure Hotel in Malaysia, 2022 Haute Grandeur Global Excellence Awards
• Clean & Safe Malaysia, Bureau Veritas Certification

• Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2021
• The Spa - 2021 Best Luxury Resort Spa in Malaysia, World Luxury Spa Awards
• 5th Best hotel for children in the World, The Villegiature Awards 2020-2021

• Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2020
• The Spa - 2020 World Luxury Spa Awards, World Luxury Awards
• Gold - Best Sustainability Initiative in the International Category, M&C Asia Stella Awards 2020
• Winner of The Best Luxury Wellness Retreats in Malaysia, Luxury Lifestyle Awards 2020
• 2020 TripAdvisor Travellers’ Choice, TripAdvisor

• ASEAN MICE Venue Award by ASEAN MICE Venue Standard 2019
• Most Interesting Event Excellence Award (1,000 persons and below) by Malaysia Business Events Awards 2019
• Little Luxie Awards for Best Luxury Resort in Malaysia by Five Star Kids, Australia 2019
• Recommended 5.9/6 on Holiday Check 2019
• Dian Ping Customer Review Awards 2019 - Sampan Bar
• Dian Ping Customer Review Awards 2019 - Kozan Teppan-Yaki
• Dian Ping Customer Review Awards 2019 - Oceano Italian Restaurant
• Dalit Bay Golf and Country Club, Best Golfing Experience – Sabah Tourism Awards 2019
• Certificate of Excellence Hall of Fame 2019, Shangri-La’s Rasa Ria Resort & Spa, TripAdvisor
• Certificate of Excellence Hall of Fame 2019, Rasa Ria Reserve by Shangri-La, TripAdvisor
• Certificate of Excellence Hall of Fame 2019, Kozan Teppan-Yaki, TripAdvisor
• Certificate of Excellence Hall of Fame 2019, Naan – Flavours of India, TripAdvisor
• Certificate of Excellence 2019 – Tepi Laut, TripAdvisor
• Certificate of Excellence 2019 – Coffee Terrace, TripAdvisor
• Certificate of Excellence 2019 – Oceano Italian Restaurant, TripAdvisor
• Top Production Hotel 5 Star 2019, Ctrip
• People's Choice Awards 2019, Par Golf
• Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2019
• 华人礼遇酒店Chinese Preferred Hotel 2019
• Ranked 10th of Top 25 Hotels in Malaysia, TripAdvisor 2019 Travellers’ Choice
• Ranked 9th of Top 25 Luxury Hotels, TripAdvisor 2019 Travellers’ Choice
• Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2019 Travellers’ Choice

• Malaysia’s Best Golf Hotel 2018, World Golf Awards 2018
• Voted No.2 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2018
• Ranked 9th of top 10 Best Hotel & Resorts Malaysia, DestinAsia Readers’ Choice Awards 2018
• WOW! Best Family Destination Hotel 2018, Shanghai WOW!
• Best Business Partner 2018, Century Holiday International Travel Group
• Top 100 Luxury Award Winner 2018, Hotels.com
• Bronze Award 2018, Rakuten Travel
• Best Newcomer in Asia, 2018 Condé Nast Johansens Award for Excellence (UK)
• Bronze Winner for Favourite Hotel - Family Trip by Expat Living Readers’ Choice 2018
• Agoda - Golden Circle Award Winner 2018
• Ranked 13th of Top 25 Hotels in Malaysia, TripAdvisor 2018 Travellers’ Choice
• Ranked 7th of Top 25 Luxury Hotels, TripAdvisor 2018 Travellers’ Choice
• Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2018 Travellers’ Choice