We are honoured to receive recognition for our legendary Asian hospitality.
Here are our recent awards:
2023 Awards
- Voted Best Hotel View in Malaysia, Haute Grandeur 2023
- Voted No.6 Malaysia's Best Beachupcountry Resorts, Travel + Leisure Luxury Awards 2023
- Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2023
- Voted No.9 Best Family-Friendly Resorts, Lifestyle Asia 2023
- Voted No.9 Best Family-Friendly Resorts, Lifestyle Asia 2023
2022 Awards
- Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2022
- Best Leisure Hotel in Malaysia, 2022 Haute Grandeur Global Excellence Awards
- Clean & Safe Malaysia, Bureau Veritas Certification
2021 Awards
- Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2021
- The Spa - 2021 Best Luxury Resort Spa in Malaysia, World Luxury Spa Awards
- 5th Best hotel for children in the World, The Villegiature Awards 2020-2021
2020 Awards
- Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2020
- The Spa - 2020 World Luxury Spa Awards, World Luxury Awards
- Gold - Best Sustainability Initiative in the International Category, M&C Asia Stella Awards 2020
- Winner of The Best Luxury Wellness Retreats in Malaysia, Luxury Lifestyle Awards 2020
- 2020 TripAdvisor Travellers’ Choice, TripAdvisor
2019 Awards
- ASEAN MICE Venue Award by ASEAN MICE Venue Standard 2019
- Most Interesting Event Excellence Award (1,000 persons and below) by Malaysia Business Events Awards 2019
- Little Luxie Awards for Best Luxury Resort in Malaysia by Five Star Kids, Australia 2019
- Recommended 5.9/6 on Holiday Check 2019
- Dian Ping Customer Review Awards 2019 - Sampan Bar
- Dian Ping Customer Review Awards 2019 - Kozan Teppan-Yaki
- Dian Ping Customer Review Awards 2019 - Oceano Italian Restaurant
- Dalit Bay Golf and Country Club, Best Golfing Experience – Sabah Tourism Awards 2019
- Certificate of Excellence Hall of Fame 2019, Shangri-La’s Rasa Ria Resort & Spa, TripAdvisor
- Certificate of Excellence Hall of Fame 2019, Rasa Ria Reserve by Shangri-La, TripAdvisor
- Certificate of Excellence Hall of Fame 2019, Kozan Teppan-Yaki, TripAdvisor
- Certificate of Excellence Hall of Fame 2019, Naan – Flavours of India, TripAdvisor
- Certificate of Excellence 2019 – Tepi Laut, TripAdvisor
- Certificate of Excellence 2019 – Coffee Terrace, TripAdvisor
- Certificate of Excellence 2019 – Oceano Italian Restaurant, TripAdvisor
- Top Production Hotel 5 Star 2019, Ctrip
- People's Choice Awards 2019, Par Golf
- Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2019
- 华人礼遇酒店Chinese Preferred Hotel 2019
- Ranked 10th of Top 25 Hotels in Malaysia, TripAdvisor 2019 Travellers’ Choice
- Ranked 9th of Top 25 Luxury Hotels, TripAdvisor 2019 Travellers’ Choice
- Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2019 Travellers’ Choice
2018 Awards
- Malaysia’s Best Golf Hotel 2018, World Golf Awards 2018
- Voted No.2 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2018
- Ranked 9th of top 10 Best Hotel & Resorts Malaysia, DestinAsia Readers’ Choice Awards 2018
- WOW! Best Family Destination Hotel 2018, Shanghai WOW!
- Best Business Partner 2018, Century Holiday International Travel Group
- Top 100 Luxury Award Winner 2018, Hotels.com
- Bronze Award 2018, Rakuten Travel
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Best Newcomer in Asia, 2018 Condé Nast Johansens Award for Excellence (UK)
- Bronze Winner for Favourite Hotel - Family Trip by Expat Living Readers’ Choice 2018
- Agoda - Golden Circle Award Winner 2018
- Ranked 13th of Top 25 Hotels in Malaysia, TripAdvisor 2018 Travellers’ Choice
- Ranked 7th of Top 25 Luxury Hotels, TripAdvisor 2018 Travellers’ Choice
- Ranked 15th of Top 25 Hotels for Service - Malaysia, TripAdvisor 2018 Travellers’ Choice
For more details or other press enquiries, please contact our Senior Commercial Marketing & Communications Manager:
Charlene Tan
[email protected]
Tel: (60 88) 797 888