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About the Hotel

Your Shangri-La Story

Some search for great escapes

we bring you paradise

Escape out of the city and journey into nature; where the sea meets the rainforest and a warm welcome awaits.

Environmental, Social, and Governance

Environmental, Social, and Governance

Our ESG Vision At Shangri-La, we aim to be the best-loved hospitality group by hosting people to the colourful joys of life in a sustainable manner, delivering hospitality that empowers our people, uplifts local communities, nurtures the planet, and celebrates Asian heritage.   Our ESG Strategy Our ‘Triple S’ strategy of Stay, Savour and Shine ensures that sustainability is embedded into every aspect of our business and operations, touching every step of your journey with us.
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Explore Sabah

Explore Sabah

Embark on a journey in vibrant Sabah—a haven for nature enthusiasts. Discover the island's natural wonders intertwined with a captivating local culture that cherishes age-old traditions into the present day. Your adventure awaits!
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Services & Facilities

Services & Facilities

At our resort, our devoted and seasoned staff are committed to meeting guests' needs through a comprehensive array of services and facilities. Should you require any service not currently listed, kindly get in touch with us, and we will do our utmost to assist you in every possible way. For easy navigation, access the resort map by clicking here. Your comfort is our priority. Facilities Wi-Fi and broadband Internet access TV Channel Clinic Conference Facilities  Facilities for the Physically Challenged Business Center Non-smoking Rooms Parking Facilities Gym In-room Safety Deposit Box Express Check-in and Check-out Services Laundry & dry-cleaning service (48 hours turnaround service available from 8.00am to 6.00pm) Children Kids Club Indoor and outdoor playground Daily activities for adults and children  Travel & Transportation Airport Transfer Taxi & Limousine Service Travel Agency Food & Beverages 24-hour Room Service 5 Restaurants 1 bar and pool bar Lobby Lounge with daily pastries 2 Karaoke Room 1 Ice Cream Bar Other Services Gift Shop Nail Salon
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here are our recent awards: 2024 Awards ASEAN Green Hotel Standard Award (2024-2026) ASEAN MICE Venue Standard Award (Category: Meeting Room) (2024-2026) 2023 Awards Green Hotel certified by Ministry of Tourism, Arts and Culture Malaysia Voted Best Hotel View in Malaysia, Haute Grandeur 2023 Voted No.6 Malaysia's Best Beachupcountry Resorts, Travel + Leisure Luxury Awards 2023 Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2023 Voted No.9 Best Family-Friendly Resorts, Lifestyle Asia 2023 2022 Awards Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2022 Best Leisure Hotel in Malaysia, 2022 Haute Grandeur Global Excellence Awards Clean & Safe Malaysia, Bureau Veritas Certification 2021 Awards Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2021 The Spa - 2021 Best Luxury Resort Spa in Malaysia, World Luxury Spa Awards 5th Best hotel for children in the World, The Villegiature Awards 2020-2021 2020 Awards Voted No.1 Best Family Resort, Malaysia, Holidays with Kids (Australia), Readers’ Choice 2020 The Spa - 2020 World Luxury Spa Awards, World Luxury Awards Gold - Best Sustainability Initiative in the International Category, M&C Asia Stella Awards 2020 Winner of The Best Luxury Wellness Retreats in Malaysia, Luxury Lifestyle Awards 2020 2020 TripAdvisor Travellers’ Choice, TripAdvisor
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Map & Directions

Map & Directions

The journey from the airport to Shangri-La Rasa Ria, Kota Kinabalu, is approximately 45 minutes by car. View full 360° VR tour here.
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Address

Pantai Dalit, PO Box 600, Tuaran, Kota Kinabalu, Sabah, 89208 Malaysia

Phone

(60 88) 797 888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: