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About the Hotel

Your Shangri-La Story

Enchantment begins

in an ever-bustling city

Let your journey begin at Shangri‑La Hangzhou. Rent a bicycle from the hotel concierge to wander freely along paths across around 40 acres. Cycle through green shades and rockeries and admire the mirror‑like lake. The elegant Xiling Bridge evokes scenes from ancient Chinese paintings. Pass by China National Silk Museum and plan your visit to the world’s largest silk museum for another day. Ride back to the hotel and admire traditional architecture bathed in sunset glow. Exquisite craftsmanship makes you feel as if you are in an ancient noble residence. Pause and savour the surrounding beauty. As night falls, skilled therapists ease your cycling fatigue. You have half an hour before your reservation at Shang Palace, where you may savour celebrated Hangzhou dishes, fine seafood and soup‑braised vegetables. The city centre is merely a 5‑minute drive away. Grab souvenirs, notably premium Longjing tea from local plantations. Marco Polo once described Hangzhou: “Without doubt, it is the finest and noblest city in the world.” With enchanting surroundings and heartfelt hospitality, Shangri‑La Hangzhou lives up to this timeless praise.

Explore Hangzhou

Explore Hangzhou

Shangri-La Hotel, Hangzhou, is located just five minutes from downtown Hangzhou. The luxury hotel sits directly beside Hangzhou's scenic attraction, West Lake. As the highlight of the city, it has inspired poets, painters and artists for centuries.From Hangzhou City People's Government Official Information Transaction Center 
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Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will do our very best to assist in any way we can. Facilities Business Centre Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Conference Facilities Services Shoeshine Service Express Check-in and Check-out Services Laundry & Valet Service Courier Service Children Babysitting / Child Care Travel & Transportation Car Rental Service Taxi & Limousine Service Travel Agency / Tour Desk Shops Foreign Exchange Counter Gift Shop Food & Beverages 24-hour Room Service 3 Restaurants Business Centre The Business Centre at Shangri-la, Hangzhou, offers many business amenities for the discerning executive traveller. Business amenities include: Facilities Conference Call Facilities Meeting Rooms / Boardrooms Services Binding Services Broadband and Wireless Internet Access Courier Services Facsimile Services Laser Printing  Photocopying Services Scanning Word Processing / Translation / Interpretation Services Equipment Computers LCD, Overhead & Slide Projector Mobile Phones Photocopier Printers
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Map & Directions

Map & Directions

Shangri-La Hangzhou is 45 minutes from Xiaoshan International Airport.
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Address

78 Beishan Road, Hangzhou 310007 China

Phone

(86 571) 8797 7951

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: