Services & Facilities
Catering to your every need

For business or leisure, our friendly, professional, dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. Should you require a service not listed below, please feel free to contact us if you need anything else. We will always go the extra mile to ensure your experience is a pleasant and comfort one.

Services & Facilities 

  • Business Centre
  • Butler Service in Suites (Subject to availability)
  • Shoeshine Service
  • Conference Facilities
  • Express Check-in and Check-out
  • Facilities for the Disabled
  • Foreign Exchange Counter
  • Hospitality Lounge
  • Laundry & Valet Service
  • Non-smoking Rooms
  • Parking Facilities
  • Postal / Courier Service
  • Safe Deposit Box
  • Wireless Internet in Public Areas


  • Gift Shop
  • Shopping Arcade

Travel & Transportation 

  • Car Rental Service
  • Taxi & Limousine Service
  • Tour Desk

Food & Beverage 

  • 24-hour Room Service
  • The Great Lounge
  • Central Market
  • Cheng Zhong 
  • Midtown Brewery

Events Booking Centre 

The Events Booking Centre at Midtown Shangri-La, Hangzhou offers a range of amenities for the discerning executive traveller. A dedicated professional team is always on hand to assist you. Business amenities include the following.


  • Meeting rooms/boardrooms
  • Conference call/videoconferencing facilities
  • Broadband Internet access


  • Courier
  • Facsimile & photocopying
  • Printing & scanning


  • Audio-visual equipment
  • LCD data projector/LED panel
  • PC work stations


6 Changshou Road, Kerry Centre, Yan'an Road, Hangzhou 310006 China


(86 571) 8733 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: