About the Hotel
Your Shangri-La Story
Where elegance
meets warmth
Midtown Shangri-La, Hangzhou is located in the centre of the city, within 5-minutes’ walking distance of West Lake and subway. The hotel is part of the Kerry Centre complex. The hotel is comprised of various room types, offering West Lake views from the Lakeview Room and luxury Horizon Benefits in Horizon Club room and above. Guests may choose to dine at one of our 4 on-site restaurants. Hotel offers event facilities, including function rooms which have the size of 28 – 1583 square meters. A Function Support Centre/Events Booking Centre provides a range of computer and office equipment.
Explore Hangzhou
Explore Hangzhou
Hangzhou is the capital of Zhejiang Province and one of China's major tourist destinations.
Among the city’s famous attractions are two UNESCO World Heritage Sites, the beautiful West Lake and the historic Grand Canal, which links the Yellow River to the mighty Yangtze.
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, our friendly, professional, dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. Should you require a service not listed below, please feel free to contact us if you need anything else. We will always go the extra mile to ensure your experience is a pleasant and comfort one.
Services & Facilities
Business Centre
Butler Service in Suites (Subject to availability)
Shoeshine Service
Conference Facilities
Express Check-in and Check-out
Facilities for the Disabled
Foreign Exchange Counter
Hospitality Lounge
Laundry & Valet Service
Non-smoking Rooms
Parking Facilities
Postal / Courier Service
Safe Deposit Box
Wireless Internet in Public Areas
Shops
Gift Shop
Shopping Arcade
Travel & Transportation
Car Rental Service
Taxi & Limousine Service
Tour Desk
Food & Beverage
24-hour Room Service
The Great Lounge
Central Market
Cheng Zhong
Midtown Brewery
Events Booking Centre
The Events Booking Centre at Midtown Shangri-La, Hangzhou offers a range of amenities for the discerning executive traveller. A dedicated professional team is always on hand to assist you. Business amenities include the following.
Facilities
Meeting rooms/boardrooms
Conference call/videoconferencing facilities
Broadband Internet access
Services
Courier
Facsimile & photocopying
Printing & scanning
Equipment
Audio-visual equipment
LCD data projector/LED panel
PC work stations
Learn MoreAwards
Awards
We are honored to receive worldwide recognition for our legendary “Heartfelt hospitality”. Here is a list of our recent awards:
1. Trip.com Gourmet Golden Restaurant
2. Influential Hotel of the Year 2023
3. Excellent Service Hotel of the Year 2023
4. Best Hotel in East China - TTG 2024
5. Meituan Popular Hotel Restaurant
6. Best Urban Resort Hotel of the Year
7. Best Wedding Hotel
8. Family Friendly Hotel of the Year
9. Best Luxury Hotel
For more details or other press enquiries, please contact our Director of Communications.
Ruby Xu
[email protected]
Tel: (86 571) 8733 8888
Learn MoreCorporate Social Responsibility
Corporate Social Responsibility
Midtown Shangri-la Hangzhou strives to set a good example with actual deeds and encourages hotel guests, staff and suppliers to contribute.
Learn MoreMap & Directions
Map & Directions
Midtown Shangri-La, Hangzhou is part of the Kerry Centre complex, Gongshu District at the intersection of Yan'an Road and Qingchun Road. The hotel is about a 5 minutes walk from the West Lake, and guests have easy access to Metro Lines 1 & 2. It is about a 30 minutes drive to the high-speed rail station and 50 minutes to Hangzhou Xiaoshan International Airport.
Learn More