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About the Hotel

Your Shangri-La Story

Where elegance

meets warmth

Midtown Shangri-La, Hangzhou is located in the centre of the city, within 5-minutes’ walking distance of West Lake and subway. The hotel is part of the Kerry Centre complex. The hotel is comprised of various room types, offering West Lake views from the Lakeview Room and luxury Horizon Benefits in Horizon Club room and above. Guests may choose to dine at one of our 4 on-site restaurants. Hotel offers event facilities, including function rooms which have the size of 28 – 1583 square meters. A Function Support Centre/Events Booking Centre provides a range of computer and office equipment.

Explore Hangzhou

Explore Hangzhou

Hangzhou is the capital of Zhejiang Province and one of China's major tourist destinations. Among the city’s famous attractions are two UNESCO World Heritage Sites, the beautiful West Lake and the historic Grand Canal, which links the Yellow River to the mighty Yangtze.
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Services & Facilities

Services & Facilities

For business or leisure, our friendly, professional, dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. Should you require a service not listed below, please feel free to contact us if you need anything else. We will always go the extra mile to ensure your experience is a pleasant and comfort one. Services & Facilities  Business Centre Butler Service in Suites (Subject to availability) Shoeshine Service Conference Facilities Express Check-in and Check-out Facilities for the Disabled Foreign Exchange Counter Hospitality Lounge Laundry & Valet Service Non-smoking Rooms Parking Facilities Postal / Courier Service Safe Deposit Box Wireless Internet in Public Areas Shops  Gift Shop Shopping Arcade Travel & Transportation  Car Rental Service Taxi & Limousine Service Tour Desk Food & Beverage  24-hour Room Service The Great Lounge Central Market Cheng Zhong  Midtown Brewery Events Booking Centre  The Events Booking Centre at Midtown Shangri-La, Hangzhou offers a range of amenities for the discerning executive traveller. A dedicated professional team is always on hand to assist you. Business amenities include the following. Facilities Meeting rooms/boardrooms Conference call/videoconferencing facilities Broadband Internet access Services Courier Facsimile & photocopying Printing & scanning Equipment Audio-visual equipment LCD data projector/LED panel PC work stations
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Awards

Awards

We are honored to receive worldwide recognition for our legendary “Heartfelt hospitality”. Here is a list of our recent awards: 1. Trip.com Gourmet Golden Restaurant 2. Influential Hotel of the Year 2023  3. Excellent Service Hotel of the Year 2023 4. Best Hotel in East China - TTG 2024  5. Meituan Popular Hotel Restaurant  6. Best Urban Resort Hotel of the Year 7. Best Wedding Hotel 8. Family Friendly Hotel of the Year 9. Best Luxury Hotel For more details or other press enquiries, please contact our Director of Communications. Ruby Xu [email protected] Tel: (86 571) 8733 8888
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Corporate Social Responsibility

Corporate Social Responsibility

Midtown Shangri-la Hangzhou strives to set a good example with actual deeds and encourages hotel guests, staff and suppliers to contribute.
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Map & Directions

Map & Directions

Midtown Shangri-La, Hangzhou is part of the Kerry Centre complex, Gongshu District at the intersection of Yan'an Road and Qingchun Road. The hotel is about a 5 minutes walk from the West Lake, and guests have easy access to Metro Lines 1 & 2.  It is about a 30 minutes drive to the high-speed rail station and 50 minutes to Hangzhou Xiaoshan International Airport.
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Address

6 Changshou Road, Kerry Centre, Yan'an Road, Hangzhou 310006 China

Phone

(86 571) 8733 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: