For business or leisure, our friendly, professional, dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. Should you require a service not listed below, please feel free to contact us if you need anything else. We will always go the extra mile to ensure your experience is a pleasant and comfort one.

Services & Facilities 

• Business Centre
• Butler Service in Suites (Subject to availability)
• Shoeshine Service
• Conference Facilities
• Express Check-in and Check-out
• Facilities for the Disabled
• Foreign Exchange Counter
• Hospitality Lounge
• Laundry & Valet Service
• Non-smoking Rooms
• Parking Facilities
• Postal / Courier Service
• Safe Deposit Box
• Wireless Internet in Public Areas

Shops 

• Gift Shop
• Shopping Arcade

Travel & Transportation 

• Car Rental Service
• Taxi & Limousine Service
• Tour Desk

Food & Beverage 

• 24-hour Room Service
• The Great Lounge
• Central Market
• Cheng Zhong 
• Midtown Brewery

Events Booking Centre 

The Events Booking Centre at Midtown Shangri-La, Hangzhou offers a range of amenities for the discerning executive traveller. A dedicated professional team is always on hand to assist you. Business amenities include the following.

Facilities

• Meeting rooms/boardrooms
• Conference call/videoconferencing facilities
• Broadband Internet access

Services

• Courier
• Facsimile & photocopying
• Printing & scanning

Equipment

• Audio-visual equipment
• LCD data projector/LED panel
• PC work stations