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Services and Facilities
Indulge Every Desire

At Shangri-La, we understand how important connectivity, efficiency and comfort are to our guests. From pre-arrival to your departure, a team of Shangri-La specialists are on hand to ensure a personalised experience and cater to all your needs with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will try to assist in any way we can.

Facilities

  • 3 outdoor swimming pools
  • Health clinic
  • Conference rooms
  • Facilities for differently abled individuals 
  • Library
  • Non-smoking rooms
  • Parking areas
  • Postal/courier service
  • Safe deposit box

Services

  • Express check-in and check-out
  • Foreign exchange counter
  • Doctor on call
  • IT butler
  • Laundry
  • 24-hour room service

Travel and Transportation

  • Airport butler service
  • Car rental service
  • Taxi and limousine service
  • Tour desk

Health and Fitness

  • Health Club
  • Aqua gym
  • Fitness classes

Chi Ayurveda Spa

  • Traditional massage and treatments
  • Ayurvedic treatments
  • Ayurvedic doctor

Kids and Teens Club

  • Cool Zone – Kids' Club
  • Supervised children’s activities
  • Video games zone with Playstation
  • Table tennis
  • Cricket
  • Checkers
  • Baby sitting facilities, chargeable and upon availability

Land Activities

  • 18-hole golf course
  • Artisan village
  • Jogging trails
  • Archery
  • Billiards
  • Darts
  • Beach volleyball

Action and Fun

  • Flying trapeze 
  • Kite-making/flying

Artisan Village

  • Pottery and ceramic making
  • Wood carving
  • Painting
  • Batik
  • Mask-making
  • Amphitheatre

Address

Sittrakala Estate, Chithragala, Ambalantota Sri Lanka

Phone

(94 47) 788 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: