A recent Shangri-La survey revealed nearly half of Australians have thought about fibbing for an upgrade — but only a few have ever tried. 

At Shangri-La, you don’t need to bend the truth. Our generous hospitality means delightful perks and thoughtful touches come as part of your stay experience.

Book your stay between 12 August and 21 September 2025 for stays from 12 August to 31 December 2025 at any participating Shangri-La hotel. Simply enter [SHANGRI-LA SURPRISE] in the “Special Request” box at time of booking to unlock a surprise perk on us.

It’s our way of adding joy to your stay — because at Shangri-La, not every celebration needs a reason, and not every perk needs a story.

1. Offer is exclusively available to residents of Australia. Guests may be asked to present valid proof of Australian residency upon check-in.

2. Valid only for bookings made through Shangri-La’s official channels, including the Shangri-La website and mobile app.

3. The promo code [SHANGRI-LA SURPRISE] must be applied at the time of booking. Promo codes presented upon arrival or after the booking is made will not be eligible.

4. Each eligible booking will receive one surprise or perk per stay — not per night or per room.

5. Surprises or perks included in this promotion are determined solely by the participating hotel and may vary by location.