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Terms and Conditions

Next voucher will be sent to the member once the previous voucher is redeemed or expired.


Voucher 1: 25% Off On Buffet


Cancellation Policy: Once the voucher has been used, no amendment or cancellation is allowed.


1. The voucher is exclusive to new Shangri-La Circle members who enroll after August 2, 2022.


2. This voucher is applicable for a 25% discount on the buffet retail price only at the participating café (All Day Dining) or designated restaurant and is subject to availability as may be determined by participating hotels, cafés and restaurants in their sole discretion. Members are encouraged to contact the café, restaurant or hotel directly to inquire regarding the availability of the discount.


3. This offer is applicable for a maximum of 10 diners.


4. Participating Hotels exclude Shangri-La Zhoushan, Shangri-La Tokyo, Shangri-La Vancouver and Hotel Jen Hong Kong.


5. All prices are subject to local surcharges and prevailing government taxes.


6. This voucher must be presented upon payment at the participating café (All Day Dining) or designated restaurant during the validity period only. No validity period extensions are allowed.


7. Advance reservation is recommended with voucher ID quoted.


8. This voucher cannot be used in conjunction with other offers or promotions and cannot be transferred, replaced, or exchanged for cash or other products.


9. This voucher is exclusive for the recipient and membership number associated when the voucher was issued. An individual who has multiple accounts enrolled and with multiple vouchers issued shall only entitle the offer once. Vouchers issued from duplicate account will become invalid once the profiles are merged.


10. No amendment or cancellation is allowed upon voucher redemption.


11. Points can be earned on the value after discount with eligible payment, whether it is made in cash, via a credit card or other payment methods and the bill is settled directly at participating restaurant.


12. Subject to applicable laws, all interpretations of the terms and conditions of this voucher shall be at the sole and absolute discretion of Shangri-La International Hotel Management Limited (the “Company”).


13. Subject to applicable laws, the Company reserves the right to modify the offer on this voucher and amend the terms and conditions stated herein at any time. This voucher is also subject to Shangri-La Circle Terms and Conditions.


 

Voucher 2: Complimentary breakfast for two


Cancellation Policy: Once the voucher has been used, no amendment or cancellation is allowed.


1. The voucher is exclusive to new Shangri-La Circle members who enroll after August 2, 2022.


2. This voucher is applicable for complimentary breakfast buffet at the Café Restaurant (All Day Dining) or designated restaurant for up to two persons when they stay at a Participating Hotel and is subject to availability.


3. This voucher is only applicable for direct bookings via the Shangri-La website, Shangri-La Circle mobile app, Shangri-La WeChat mini programme, official Shangri-La telephone reservation hotline, or a Participating Hotel.


4. This voucher must be presented upon check-in during the validity period only. No validity period extensions are allowed.


5. Members are required to contact Shangri-La Circle Member Services via telephone or email prior to arrival to redeem the voucher and quote voucher IDs.


6. This voucher cannot be used in conjunction with other offers or promotions and cannot be transferred, replaced, or exchanged for cash or other products.


7. This voucher is exclusive for the recipient and membership number associated when the voucher was issued. An individual who has multiple accounts enrolled and with multiple vouchers issued shall only entitle the offer once. Vouchers issued from duplicate account will become invalid once the profiles are merged.


8. No amendment or cancellation is allowed upon voucher redemption.


9. Subject to applicable laws, all interpretations of the terms and conditions of this voucher shall be at the sole and absolute discretion of Shangri-La International Hotel Management Limited (the “Company”).


10. Subject to applicable laws, the Company reserves the right to modify the offer on this voucher and amend the terms and conditions stated herein at any time. This voucher is also subject to Shangri-La Circle Terms and Conditions.


 

Voucher 3: Complimentary room upgrade


Cancellation Policy: Once the voucher has been used, no amendment or cancellation is allowed.


1. The voucher is exclusive to new Shangri-La Circle members who enroll after August 2, 2022.


2. This voucher is applicable for a complimentary room upgrade to the next room category (up to Club level) at a Participating Hotel. Club access is included in the event of upgrading to the Club room.


3. This voucher is applicable for room stay duration not more than 7 nights.


4. Participating Hotels exclude Shangri-La Zhoushan, China World Summit Wing, Beijing; Shangri-La The Shard, London; Shangri-La Paris; Shangri-La Tokyo; Shangri-La Toronto; Shangri-La Vancouver. Serviced Apartments, Villas.


5. This voucher is only applicable for direct bookings via the Shangri-La website, Shangri-La Circle mobile app, Shangri-La WeChat mini programme, official Shangri-La telephone reservation hotline, or a Participating Hotel.


6. This voucher must be presented upon check-in during the validity period only. No validity period extensions are allowed.


7. Members are required to contact Shangri-La Circle Member Services via telephone or email prior to arrival to redeem the voucher and quote voucher IDs.


8. This voucher is only applicable to the room physically occupied by the Member.


9. This voucher is exclusive for the recipient and membership number associated when the voucher was issued. An individual who has multiple accounts enrolled and with multiple vouchers issued shall only entitle the offer once. Vouchers issued from duplicate account will become invalid once the profiles are merged.


10. This voucher cannot be used in conjunction with other offers or promotions and cannot be transferred, replaced, or exchanged for cash or other products.


11. No amendment or cancellation is allowed upon voucher redemption.


12. Subject to applicable laws, all interpretations of the terms and conditions of this voucher shall be at the sole and absolute discretion of Shangri-La International Hotel Management Limited (the “Company”).


13. Subject to applicable laws, the Company reserves the right to modify the offer on this voucher and amend the terms and conditions stated herein at any time. This voucher is also subject to Shangri-La Circle Terms and Conditions.