About the Hotel
Your Shangri-La Story
An enchanting sanctuary
in an ancient Thai city
Chiang Mai is a vibrant city with a myriad of seductive attractions. You choose to stay at Shangri-La Chiang Mai, as it is conveniently located within the bustling centre of this culturally rich city.
You head to Pool Bar for a quiet drink. Time stands still as you watch the sun set, the fiery ball of red dipping down into the mountains. This is a moment you’ll want to savour for a lifetime. You start the day by taking a rickshaw ride down the small quiet lanes within the old town. You explore the many curio and antique shops nestled in teakwood houses. You also enjoy wandering around shady tree-lined lanes that lead to numerous Thai Buddhist temples. Afternoon arrives, and you hop on an elephant’s back on a trek up the rolling mountains. You have thoroughly enjoyed your Chiang Mai excursions and you return to your room to rest. Your suite is beautifully appointed in a contemporary Northern Thai style. The luxurious bedroom is cosy with plenty of throw pillows and mood lighting, including a daybed, ideal for quiet moments of relaxation. Special touches such as local celadon tea sets, Thai silk pillows, bed runners and artwork give the area a distinctive Chiang Mai charm. After a short snooze, it’s time for dinner. You head to Kad Kafé, which is named after the local word for “market”. There you find a delicious international spread that includes Thai, Chinese, Japanese, European and Mediterranean specialties. To spice up your meal and wake up your taste buds, visit China Kitchen for an authentic Szechuan dining experience. Our team of chefs is led by Chen from Szechuan province, who masterfully combines the richness of traditional flavours and modern techniques to elevate the taste of traditional Szechuan spiciness. Now that you’re well-fed, you make your way to CHI, The Spa at Shangri-La, for some pampering. You indulge in a traditional Thai massage. The combination of gentle rocking, deep stretching movements and compression of the spine energizes yet relaxes you. The day's memories flow through your mind and you feel a deep sense of peace. Here in your own haven within the city. Here at Shangri-La Chiang Mai.
Explore Chiang Mai
Explore Chiang Mai
Walk, cycle or take a rickshaw down the small quiet lanes within the old town. You will be able to see the remnants of the old city wall. Whether you bargain your way to the best finds in the famous Night Bazaar or hop on an elephant’s back, Chiang Mai will entice you every time.Learn More
Services & Facilities
Services & Facilities
For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.Facilities24-hour Business CentreClinicConference Facilities Facilities for the Physically ChallengedNon-smoking RoomsParking FacilitiesSafe Deposit Box ServicesShoeshine ServiceExpress Check-in and Check-out ServicesHouse Doctor On-callIT ButlerLaundry & Valet ServicePostal / Courier ServiceTailorWireless Internet in Public Areas ChildrenBabysitting / Child Care Travel & TransportationCar Rental ServiceTaxi and Limousine ServiceTravel Agency / Tour Desk ShopsFloristForeign Exchange CounterGift ShopLobby ShopShopping Arcade Food & Beverage2 Restaurants & 1 BarLobby Lounge Business CentreThe Business Centre at Shangri-La Chiang Mai, offers many business amenities for the discerning executive traveller.Business amenities include:3 meeting rooms2 computer workstationsFax Secretarial servicesLearn More
We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards: 2022 ASEAN MICE Venue Standard: Category Meeting Room Certified (AMVS) 2022-2024 by TCEB Thailand MICE Venue Standard Certified (TMVS) 2022-2024 by TCEB 2021 Certificate of Excellence, TripAdvisor Travelers’ Choice Award, 2021 Five-star Hotel Standard certified 2021-2023 by Department of Tourism Green Health Hotel Certified 2021-2023 by Department of Health Michelin Plate Listed “China Kitchen” in The Michelin Guide Thailand 2021 The Safeguard Hygiene Excellence and Safety label by Bureau Veritas certi-fication 2021 2020 The Safeguard Hygiene Excellence and Safety Label by Bureau Veritas The Safety & Healthy Administration (SHA) certification released by Tourism Authority of Thailand (TAT) Certificate of Excellence, TripAdvisor Travelers’ Choice Awards, 2020 Thailand Tatler’s Best Restaurants 2020 (China Kitchen) Michelin Plate Listed “China Kitchen” in The Michelin Guide Thailand 2020 2019 Five-star Hotel Standard certified 2019-2021 by Department of Tourism Thailand MICE Venue Standard Certified (TMVS) 2019-2021 by TCEB Most recommended award on Ctrip Hotel Guide 2019 by Trip.com China Kitchen awarded “Popularity Restaurant 2019” in Meituan-Dazhong Dianping Thailand Tatler’s Best Restaurants 2019 (China Kitchen) (April 2019) Recommended on Holiday Check 2019 (April 2019) Loved by guest, Most Wanted award 2019 by Hotel.com (July 2019) 2018 Winner of Now Travel Asia Awards 2018 for Asia’s Top Leisure Hotels, by readers of Now Travel Asia Magazine. (October 2018) Loved by guest, Most Wanted award 2018 by Hotel.com (July 2018) Voted the “Certificate of Excellence” by TripAdvisor 2018. (May 2018) Recommended on HolidayCheck 2018 (April 2018) Thailand Tatler’s Best Restaurants 2018 (China Kitchen) (18 Apr 2018) 2017 Chinese Preferred Hotel 2017, Ctrip.com One of 2017 Asia’s Top Leisure Hotels, NOW Travel Asia Awards 2017 (Thailand) 2017 Exotiq Thailand Best of the Best Awards: Chiang Mai’s Best Hotel Restaurant – GOLD Award Winner: China Kitchen (6 Aug 2017) 2017 Exotiq Thailand Best of the Best Awards: Chiang Mai’s Best International Hotel – BRONZE Award Winner (6 Aug 2017) “Certificate of Excellence,“ TripAdvisor, 2017 (21 June 2017) Recommended on Holiday Check 2017 Thailand Tatler’s Best Restaurants 2017(China Kitchen) (12 Jan 2017) 2016 One of 2016 Asia’s Top Business Hotels, NOW Travel Asia Awards 2016 (Thailand) A winner of the TripAdvisor Certificate of Excellence 2016 2016 People's Choice Awards Thailand Voted by Chinese Tourists (China Kitchen) Thailand Tatler’s Best Restaurants 2016 (China Kitchen) 2015 2015 Now Travel Asia Awards Winner as 2015 Asia’s Top Family Hotels Top Performance on Overall Revenue in Chiang Mai voted by Expedia, September 2015 Top 10 Best Restaurants - Shang Garden for 2015 The Best of Thailand Awards voted by Chinese Tourists, June 2015 Certificate of Excellence voted by TripAdvisor, 2015 2009 - 2014 Asia's Top 5 Family Hotels voted by Now Travel Asia Awards, December 2014 Best Partner for Overseas Hotel Business Hotel by Ctrip.com, 2013 Ranked 8th in Thailand in the 2013 Gold List by readers of Conde Nast Traveler (USA) One of the top luxury hotels in Asia and in Thailand, TripAdvisor Travelers’ Choice Awards, 2012 A winner of the TripAdvisor Certificate of Excellence 2012 Top 100 Best Hotel in The World, Conde Nast Traveler, Readers' Choice Awards, 2012 One of the Gold List Properties in Asia, Australia and Pacific Nations, Conde Nast Traveller (USA), 2009 For more details or other press enquiries, please contact our Communications team: firstname.lastname@example.org Tel: (66 53) 253 888Learn More
Corporate Social Responsibility
Corporate Social Responsibility
Shangri-La Hotels and Resorts has unified all initiatives within five key areas of corporate social responsibility (CSR), namely the Environment, Supply Chain, Stakeholder Relations, Employees and Health and Safety under the umbrella brand of “Sustainability”. Our team of partners and align with local community initiatives so that CSR can be used as a platform for social development & can be incorporated for your event.Learn More