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Services & Facilities

Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will assist in any way we can.

  • 24/7 Business Centre
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Internet Access Centre
  • Non-smoking Rooms
  • Valet Parking Facilities (chargeable)
  • Safe Deposit Box
  • Wireless Internet in Public Areas
  • 24-hour Room Service
  • Butler Service in Suites
  • Shoeshine Service
  • Express Check-in and Check-out
  • House Doctor on Call
  • IT Butler
  • Laundry & Valet Service
  • Postal / Courier Service
  • Pets welcome for an additional fee.
    (Please speak to reception upon check-in for more information.)
  • Babysitting / Child Care
Travel & TransportationFood & BeverageBusiness Centre (24 hours)

Our Business Centre offers many business amenities for the discerning executive traveller.

Business Centre amenities include:

  • Broadband Internet access
  • Conference / video-conferencing facilities
  • Overhead projectors
  • Photocopying services
  • Scanning services
  • Printing services
  • Binding services

Accessibility In accordance with the Accessibility of Ontarians with Disabilities Act (AODA), Shangri-La Hotel, Toronto, is committed to providing accessible goods and services in a manner that respects the dignity and independence of people with disabilities. The hotel seeks to uphold this commitment by preventing and removing barriers to accessibility, and meeting the accessibility requirements under the AODA. 

AODA - Accessibility Standards for Customer Service 

AODA - Integrated Accessibility Standards and Multi-Year Plan 


(1 647) 788 8888


(1 647) 788 8889



188 University Avenue, Toronto, Ontario, M5H 0A3, Canada