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Services & Facilities

Catering to your every need

The experienced staff at Shangri-La Hotel, Toronto, cater to the needs of guests by providing an extensive range of services and facilities.

If you require a service not listed here, please contact us and we will do our very best to accommodate you.


  • 24/7 Business Centre
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Hair / Beauty Salon
  • Internet Access Centre
  • Non-smoking Rooms
  • Valet Parking Facilities (chargeable)
  • Safe Deposit Box
  • Wireless Internet in Public Areas


  • 24-hour Room Service
  • Butler Service in Suites
  • Complimentary Shoeshine Service
  • Express Check-in and Check-out
  • House Doctor on Call
  • IT Butler
  • Laundry & Valet Service
  • Postal / Courier Service


  • Babysitting / Child Care

Travel & Transportation

  • Car Rental Service
  • City Shuttle Service
  • Taxi and Limousine Service

Food & Beverage

Business Centre (24 hours)

Our Business Centre offers many business amenities for the discerning executive traveller.

Business Centre amenities include:

  • Broadband Internet access
  • Conference / video-conferencing facilities
  • Overhead projectors
  • Photocopying services
  • Scanning services
  • Printing services
  • Binding services


In accordance with the Accessibility of Ontarians with Disabilities Act (AODA), Shangri-La Hotel, Toronto, is committed to providing accessible goods and services in a manner that respects the dignity and independence of people with disabilities. The hotel seeks to uphold this commitment by preventing and removing barriers to accessibility, and meeting the accessibility requirements under the AODA.  


AODA - Accessibility Standards for Customer Service 

AODA - Integrated Accessibility Standards and Multi-Year Plan 


For more information on accessibility, please contact: 

Julian Darisse, Director of Rooms 

188 University Avenue  

Toronto, ON M5H 0A3  

Tel: 647-788-8888  



(1 647) 788 8888


(1 647) 788 8889



188 University Avenue, Toronto, Ontario, M5H 0A3, Canada